UpCloud Reviews 154

Would leave negative 5 stars if possible tried to watch a single 35minute video and experienced a timeout 76 times. Absolute joke

A high quality host. Fast speeds on website. Excellent customer support by chat - always quickly available and knowledgeable. No blacklisted server IPs and little to no downtime.

UpCloud has outstanding customer service. Their customer service is very easy to contact. They are very knowledgeable AND if they cannot solve the problem immediately, the customer service person is very willing to refer the problem (along with your chat details) and then follow up with you as the issue is resolved.

I am a very satisfied european customer. I am currently moving all my servers from AWS to Upcloud for convenience, data security. I like the competitive plans and the simple and efficient API. I hope that Upcloud establishes more datacenters on other locations so i can migrate even more services here.

they help us after our server hacked and restore data with very helpful guide

Very good afternoon, I have been using your service for more than 2 years, I provide services to other companies and I have the satisfaction of being able to do it 100% correctly and that my clients are happy. thank you so much

Our experience with UpCloud has been nothing short of outstanding. From the beginning, they impressed us with seamless deployment options, a user-friendly management console, and powerful scalability that adapted perfectly to our company’s growing needs.

The uptime has been exceptional. Our applications run smoothly with minimal latency, which has boosted our productivity. The infrastructure is robust, and we have never faced any unexpected downtimes.

Their support team is fantastic—quick response times and incredibly knowledgeable. Any issue we’ve had was resolved swiftly, with clear guidance and follow-ups.

Been with upcloud since 2022, the best.

I think, I have been completely satisfied since I chose Up Cloud and the feedback from the staff has been very positive.

UpCloud provides my company with cloud servers to run my business at a competitive price. I am really satisfied with their services and excellent customer support. There have been few issues with UpCloud, but in those instances, their customer support is available 24/7 and helps resolve them.

UpCloud strikes the perfect balance between scalability and personalized attention. They’re large enough to grow with you but still small enough to offer real, human support—not a faceless bot. Their product range is refreshingly focused on the essentials, making the dashboard clutter-free and easy to navigate. This simplicity saves time and reduces the learning curve. Plus, being based in the EU and operating under GDPR guidelines is a huge bonus. A reliable, no-nonsense hosting provider.

my experience on upcloud is great , first because it has live chat support so when i have a problem on my server i can directly live chat with IT support and help me fix my problem related to the server, and second because the servers prices are cheaper than other providers

This is happy hosting!
For our 24/7 services we have 24/7 excellent support on excellent performing machines.

Great to have an EU provider for this.

We are a SaaS company with ~100 000 users and trust Upcloud to run our various infrastructure to an increasing degree since three years back. Our experience so far has been great. There has rarely been any issues, and if there has been, the support has been very swift in responding. We initialy chose Upcloud for the GDPR compliance and are now also very happy with their performance and competitive pricing.

Quick and knowledgeable support that actually helps!

I’ve been using UpCloud for my cloud hosting needs, and I am thoroughly impressed with their service. From performance to customer support, UpCloud stands out as a top-tier cloud provider.

Moving from colocation years ago to UpCloud. If you read up on how UpClouds infrastructure is designed with redundancy in mind, and also which hardware components UpCloud uses, you will know why the price is what it is. Cheaper clouds are jumping the gun in several areas, and if one can live with that, that's fine. The level of 24/7 UpCloud support is excellent. Affordable for any serious business. UpCloud is for businesses who know what they are doing, so don't expect support for anything else than UpCloud offerings. 👍 from a long time customer.

Been using it for like 3 years now, really had like 0 problems with them. Support was always there and helped me when something went off with the server. Wish to see more features in future.

I love Upcloud. We run 18 servers spread across Frankfurt, Singapore, Sydney and the USA.

Have found the reliability to be Top Notch and the Customer Support is second to none.

My only small negative is that I wish they would add Maria DB to their Managed Database lineup.