Uppbeat Reviews 

1,999
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional demeanor, often noting the personalized and understanding approach they receive. The customer service is frequently highlighted as outstanding, with many appreciating the quick response times and efficient resolution of their issues. Reviewers find the overall service to be excellent, making their experience smooth, easy, and stress-free. However, some customers also noted minor suggestions for improvement, such as desiring more lo-fi music options or a smoother preview experience. A few people mentioned issues with account deletion or concerns regarding the clarity of replies from the company, though these instances appear to be isolated.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, responsiveness,... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the helpfulness, efficiency, and... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and extensive... See more

Service

People report positive experiences with service, often highlighting the outstanding assistance and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm new to content creation and want music that supports real musicians and works well with my videos. So far so good with Uppbeat. I can audition many music tracks that are original, not just AI gen... See more

Company replied

Rated 5 out of 5 stars

I had a question about which subscription would cover my specific scenario. I couldn't figure it out via the website or the chat bot, so I reached out to their customer service. I received a response... See more

Company replied

Rated 5 out of 5 stars

I reached out to Uppbeat Customer Service after my 3 free downloadable Lut's were not showing in my Account. Dano O'Brien responded quickly, helped troubleshoot my issue and even sent me a link to d... See more

Company replied

Rated 5 out of 5 stars

Uppbeat is a great service, I have been using it for two years now. Recently I had some technical questions and reached out to their support team. I received multiple well‑detailed emails very... See more

Company replied


Company details

  1. Music Producer
  2. Media Company
  3. Music Management and Promotion
  4. Music Publisher
  5. Video Editing Service
  6. Video Production Service

About Uppbeat

Written by the company

Uppbeat is a gamechanging music, sound effects and motion graphics platform for YouTubers, live-streamers, podcasters & social media content creators.

Built for creators, by creators. Uppbeat offers easy access to high-quality creative assets to use in any content & with the guarantee of no copyright issues.

Start now with a free account and transform your content with Uppbeat.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,999)

310 reviews in the last 12 months

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Rated 5 out of 5 stars

Subscription coverage question

I had a question about which subscription would cover my specific scenario. I couldn't figure it out via the website or the chat bot, so I reached out to their customer service. I received a response from a REAL HUMAN that explained exactly what I needed for my scenario. (Thank you Rachel!!) I also really love the variety of music. I've already found several incredible songs to support my videos. (Thank you artists!)

April 14, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Hey Katie! We're so happy we helped clarify this for you, and love to hear that you've been enjoying our music library too :)

Rated 5 out of 5 stars

I want to express my sincere gratitude…

I want to express my sincere gratitude to the customer support team for their outstanding service. I recently reached out with a request and was pleasantly surprised by how incredibly fast they responded. Not only was the communication prompt, but the team also showed great professionalism and attention to detail. They fully understood my situation and resolved my problem 100%, leaving no questions unanswered. It is rare to experience such a high level of customer care. Thank you so much for the quick, efficient, and stress-free resolution of my issue!

April 14, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks so much, Olya! We're so glad to have been able to help :)

Rated 5 out of 5 stars

Superb

Great! I started using this 2 years ago on the unpaid teir, now I pay 200 a year and it is fully worth it.

June 30, 2025
Unprompted review
Uppbeat logo

Reply from Uppbeat

This is great to hear, we love that you're enjoying Uppbeat!

Rated 5 out of 5 stars

I have used Uppbeat for many years now

I have used Uppbeat for many years now. I love the music and effects that are available to me. Plan on using the LUTZ next. Always found the time consuming part was to find music that was within the timeframe of my video clip(s). Thought I would make a suggestion and was replied to quickly. And wouldn't you know it there was a way to do it already that I just didn't know how to get to. Now it will be much faster to complete my videos!!

April 13, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks so much Tony, we're so happy to have helped! Happy creating :)

Rated 5 out of 5 stars

I switched to Uppbeat after a year with…

I switched to Uppbeat after a year with another leading provider. I'm a small content creator (saying that still makes me cringe!) who values the importance of good music to accompany my travel/vanlife content. Uppbeat has so far delivered! And when you add to that a huge SFX and LUTs library, well, it's the complete deal. I have yet to fail at finding an appropriate song or piece of music to accompany my work.

April 11, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Ah, thanks Darren, we're so glad to hear you're enjoying Uppbeat!

Rated 5 out of 5 stars

Such a great platform to help me with…

Such a great platform to help me with my edit. The most amazing thing is that you have a support team, willing and ready to help you at any time. I can feel safe and relaxed using assets from uppbeat.

April 8, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

That's lovely to hear, and we're so glad to have helped :)

Rated 5 out of 5 stars

Outstanding customer care

Outstanding customer care like this is becoming increasingly rare, which is why I am so grateful for Uppbeat’s support. When one of my YouTube videos was suddenly hit with a copyright claim, their team could not have been more helpful in working to get it removed. Even though I am only a small client, they treated my issue with real importance, and that level of service was genuinely impressive.

April 1, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

We're so glad to have helped!

Rated 4 out of 5 stars

A large selection of audio

A large selection of audio, with many ways to refine your searches. Being able to protect my YouTube channel is a great relief.

March 23, 2026
Uppbeat logo

Reply from Uppbeat

Thanks so much, we're so glad to hear you're enjoying Uppbeat!

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with the Uppbeat customer support team. They were quick to respond, very professional, and genuinely helpful.

Rachel, in particular, took the time to understand my situation and resolved my issue very easy and quick, which made a huge difference in my workflow. I really appreciated how clearly everything was explained and how supportive the team was throughout the process.

It’s clear that Uppbeat cares about its users, and that level of support makes me feel confident continuing to use the platform for my projects. Highly recommended!

March 31, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks so much for this, Ahmed! We are so glad to hear you're enjoying Uppbeat and to have helped with your workflow and projects :)

Rated 5 out of 5 stars

been using uppbeat for my youtube…

been using uppbeat for my youtube channel for about 6 months now and the music quality is genuinely better than what i was getting on other platforms. had a licensing question and Dano got back to me same day with a clear answer which i wasn't expecting honestly. only thing id like is more lo-fi options but thats a personal thing

March 29, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks Evelyn, we're so glad to hear you've been enjoying Uppbeat! I'll be sure to pass your feedback onto the wider team, too :)

Rated 5 out of 5 stars

User friendly 😎

User friendly.
Easy and efficient customer service.
Good library of options.
Subscription isn’t too expensive.

March 26, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks so much, Spayley!

Rated 5 out of 5 stars

The team is very supportive

The team is very supportive, very helpful.
The website is also easy-to-use and have many high quality materials. Couldn't leave without it right now. Will be glad to give a renew of subscription next year.

March 26, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks Cora, we're so glad to hear you're enjoying using Uppbeat!

Rated 5 out of 5 stars

Best place to get music and more for your content!

Upbeat is a fantastic place to get music, sound effects and more for your content. They are always adding new music and other content to the site. But not only that- the support is honestly the best I’ve experienced. I had some issues with my account because I made a mistake so I reached out to the support team. They were so gracious and helpful to me. I really appreciated it! They are also budget friendly! I highly recommend them!

March 26, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Hey Cornelia, thanks so much for your kind words! We're really glad you're enjoying Uppbeat and that we've been able to help here :)

Rated 5 out of 5 stars

Support team

The help I received from Rachel from the support team was very practical, comprehensive, and at the same time maintained in a very pleasant tone

March 23, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Hey there Piotr, thanks so much for the kind words! We're so glad to have helped.

Rated 5 out of 5 stars

What makes me stick with upbeat is the…

What makes me stick with upbeat is the variety of music. I used epidemicsound but the music in upbeat is better suits me. Only drawback is upbeat doesnt have music trim option. Or the option to downgrade plans. We have to cancel subscription and then resubscribe to the plan suited.

March 24, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

Thanks Bharath, this is great to hear :) We've actually got a new music trim feature coming soon to Uppbeat -- keep your eyes peeled!

Rated 5 out of 5 stars

Outstanding assistance from Dano O'Brien

I reached out to Uppbeat Customer Service after my 3 free downloadable Lut's were not showing in my Account. Dano O'Brien responded quickly, helped troubleshoot my issue and even sent me a link to download my Lut's. That's flat out Outstanding assistance and great advice. He's already reached out to the Technical Team to see what's causing my issue. Dano, thanks for the very quick and Outstanding assistance.

Mark Wells

March 16, 2026
Unprompted review
Uppbeat logo

Reply from Uppbeat

This is lovely to hear Mark, we're so glad to have helped with this! Happy creating :)

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