Urbin London Limited Reviews 227

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Urbin was fantastic. Our driver Marius couldn’t take everything on the first day due to weight limitations, so I worried that there would be additional charges. However, Charlotte didn’t even seem to... See more

Company replied

Rated 5 out of 5 stars

I was very impressed by the professionalism of this company. They were available immediately, were flexible, communicated well. Nic was punctual and worked really hard; he even helped me open a rusted... See more

Company replied

Rated 5 out of 5 stars

Easy to book, friendly, inexpensive compared to other services (which quoted me double or triple the price for the same thing) and extremely convenient. We just loved the experience and it made things... See more

Company replied

Rated 5 out of 5 stars

Amazing!! Booked last minute yesterday to collect bedroom furniture- gave a booking time of 12pm - 6pm for following day. Received a text around 2pm to say driver is on their way along with a track... See more

Company replied

Company details

  1. Waste Management Service
  2. Garbage Collection Service

Written by the company

Welcome to the next generation of waste clearance


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service provided

Great service provided. Used twice now and both times were great. Easy to book, show up on time. Driver helps you load. Not badly priced either. Highly recommend

October 1, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Simon, Thank you for the amazing review!

Advertisement
Rated 5 out of 5 stars

Would use again 💯

Really easy to book, great communication in preparation and on the day. Would defo use again

September 30, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Jo, Thank you for the amazing review!

Rated 5 out of 5 stars

Great service

Great service, very efficient and professional.

September 30, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Anna, Thank you for the amazing review!

Rated 5 out of 5 stars

Fast and efficient

Booked online, gone a couple of hours later. Brilliant communication, really pleased

September 29, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Sophie, Thank you for the fantastic review!

Advertisement
Advertisement
Rated 5 out of 5 stars

Mattress Collection

They Came and collected my mattress with no trouble. Very efficient service

September 23, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Keith, Thank you for the fantastic review!

Rated 5 out of 5 stars

Great collection of king size mattress

I had a king mattress and base collection the driver Tommy was here very early which was great for me. The collection was smooth and efficient. I would highly recommend this service.

September 23, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Micheal, Thank you for the fantastic review! I will show this to Tommy so he knows!

Rated 5 out of 5 stars

Top banana

Top banana, picked up a mattress and the base for me, excellent communication, top service.

100% I would use this company again and would also recommend to others.

September 22, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Spencer, Thank you for the amazing review!

Advertisement
Rated 5 out of 5 stars

Quick easy and cheap

I am so happy with the service, the guy was very efficient and does the job. Would defo recommend.

September 20, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello and thank you for the fantastic review!

Rated 5 out of 5 stars

Great service!

Service was on time and the driver was professional and quick! Thank you!

September 20, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Ora, Thank you for the fantastic review!

Advertisement
Rated 5 out of 5 stars

Great experience!!

Great service from a simple booking process to a quick and efficient collection. Great value for money

September 20, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Charlie, Thank you for the amazing review!

Rated 5 out of 5 stars

Quick easy disposal service

I was able to track the drivers location and the collection was quick and easy. Would recommend.

September 14, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Jill, Thank you for the amazing review!

Rated 5 out of 5 stars

Recommend

Friendly, fast service.

September 13, 2022
Unprompted review
Urbin London Limited logo

Reply from Urbin London Limited

Hello Hannah, Thank you for the fantastic review!

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look