Urbin was fantastic. Our driver Marius couldn’t take everything on the first day due to weight limitations, so I worried that there would be additional charges. However, Charlotte didn’t even seem to... See more
Company replied
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Urbin was fantastic. Our driver Marius couldn’t take everything on the first day due to weight limitations, so I worried that there would be additional charges. However, Charlotte didn’t even seem to... See more
Company replied
I was very impressed by the professionalism of this company. They were available immediately, were flexible, communicated well. Nic was punctual and worked really hard; he even helped me open a rusted... See more
Company replied
Easy to book, friendly, inexpensive compared to other services (which quoted me double or triple the price for the same thing) and extremely convenient. We just loved the experience and it made things... See more
Company replied
Amazing!! Booked last minute yesterday to collect bedroom furniture- gave a booking time of 12pm - 6pm for following day. Received a text around 2pm to say driver is on their way along with a track... See more
Company replied
Welcome to the next generation of waste clearance
58-60 Kensington Church Street, W8 4DB, London, England, United Kingdom
Nic was very respectful and quickly without fuss dismantled the bed and removed the mattress.
I would definetly reccomend this company

Reply from Urbin London Limited

Reply from Urbin London Limited
Fantastic service. Was notified of the time the driver left and you can track their journey to know when they’re arriving, arrived super promptly and professional service would definitely recommend

Reply from Urbin London Limited
I had a double mattress collected. Tommy was very helpful and nice. I would put 10 starts if I could. They send you a text to track the driver and see where they are and if you have any issues you contact them on WhatsApp and you receive a replay immediately. I will definitely recommend and will user your service again!

Reply from Urbin London Limited
Booked at 9am, collected at 12 middday - quick, easy and great service

Reply from Urbin London Limited
Efficient process from booking to collection. Driver Tommy was great and very helpful. All very easy. Thank you!

Reply from Urbin London Limited
I have used Urbin a few times now and I have found them so professional, friendly and great value for money. They always try to bend over backwards to accommodate my requests, however big or small and they always get the job done. Would recommend to anyone.

Reply from Urbin London Limited
Absolutely brilliant, a fantastic service! The collection was quick and efficient and very professional. Loved how I could track exactly where the driver was when he was on his way, as well.

Reply from Urbin London Limited
Very professional and friendly guy. Nic was really great.

Reply from Urbin London Limited
easy to book, straight forward pricing and waste removed promptly and politely. thank you

Reply from Urbin London Limited
Called up this morning and the job was successfully done the same day! Thank you John five stars ! Will definitely use again

Reply from Urbin London Limited
Very reliable will use them again. I would recommend to anyone.

Reply from Urbin London Limited
Speedy service. My item was picked up within 2 hours. Friendly,polite service from driver. Well done.

Reply from Urbin London Limited

Reply from Urbin London Limited
Very easy and smooth, driver just got on with his job and clewred the stuff in an instant

Reply from Urbin London Limited
great,far too many text messages at inappropriate times though

Reply from Urbin London Limited
Quick, efficient, hustle free.
Also helpful on the phone. I phoned Twickenham with questions before I made th e booking and my calls were answered super quick

Reply from Urbin London Limited
The two guys were brilliant and very hard work for the both to do and it was raining heavy too. They moved the furniture quickly and we’re very professional and careful. Very nice guys indeed. I would certainly use you all again in the very near future as bedroom stuff needs moving. Thank you. Mary

Reply from Urbin London Limited
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