Just arranged my first lease car with Bailey. He spent the time to explain the process and answered my (many) questions! When the original car is wanted wasn't available he managed to source quickly... See more
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Great experience
Not leased a car before, Alyssa was great at guiding us through the journey and was very proactive and responsive throughout.
Josh swan was absolutely amazing he…
Josh swan was absolutely amazing he went above and beyond
I was so impressed with his fantastic customer service
Excellent service from VIP Ethan!
From my initial enquiry Ethan really listened to what was important to us and found us quotes very quickly and followed up with both emails and phone calls which was very appreciated as other leasing companies had not and one wrote back saying they were busy!! He was very transparent with all of his information and advice. Thanks Ethan 🐶
BYD sealion 7
The team from start to finish had been absolutely fantastic and very knowledgeable. We had a small issue once the order was placed but once the team had realised what had happened they all fot to work and ensured the vehicle was delivered when promised. Alyssa was fantastic in delivering what was promised and a pleasure to deal with.
Danica Woon
Excellent communication skills from Danica Woon from start to finish. Interpersonal skills are definately her key strength. Totally kept me updated throughout the whole process well done. An asset to your company. Thank you.
Excellent service from start to finish
Excellent service from start to finish. Jonathan made our journey to sourcing a new car so easy. Could not have asked for anything more.
Great service
I have only had the car a week, but everything building up to this point was very professional and well managed. Steve Tranter was great to deal with - helpful, knowledgeable and supportive throughout the process. It's great to actually receive good customer service from a human and to be able to contact them directly and quickly with questions!
Great
Had the pleasure of dealing with Nathan , top guy super efficient and keeps you well informed of the process. Got my car ordered in one day! Fantastic service would recommend
5 star service
I dealt with Cash at VIP gateway and he was very helpful, polite, efficient and made the whole process very seamless! I would highly recommend Cash & use his services in the future!
Patrick was super helpful with dealing…
Patrick was super helpful with dealing with my lease order and explained everything thoroughly as this was the first time leasing a car. He was also very pleasant to talk to and gave me options to contact him.
Patrick is amazing
Patrick is amazing. So helpful when I was struggling with technology. He was always friendly and polite and nothing was too much trouble for him.
I would give him 10 stars if I could.
Thank you Patrick
Everything proceeded smoothly
Everything proceeded smoothly, and I was kept up to date at all stages - if my main contact Nikkita wasn’t available there seemed to be a wealth of colleagues available to move matters on.
Good experience dealing with Lauren
Good experience dealing with Lauren, everything was seamless and done in the minimum time through to booking. Value for money
Danica has been helpful
Danica has been helpful, pleasant and quick sorting everything out for us, couldnt of asked for more.
Excellent customer service
So far my experience has been amazing. Alyssa has been looking after me and she has been a joy to deal with. She has kept me well informed the whole way throughout the process making it a positive relaxed experience. Thank you Alyssa. I look forward to getting my car.
We have used VIP gateway in the past…
We have used VIP gateway in the past hence our decision to use them again, we have recently acquired 4 vehicles via their consultant Alyssa Jones, she was very knowledge and listened to our requirements supplying a variety of quotes to consider,
she kept us informed at every stage.
Well done VIP gateway.
I'm very impressed with the service
I'm very impressed with the service VIP Gateway provided.
Great communications from all the staff I dealt with (Luke Savage, Joshua Swan, Jonathan Miller, Carlos Garcia).
All my questions were answered, car sourced, and arrived as expected.
Great customer service
Sales rep was brilliant, great customer service. They kept me informed of everything. Will definitely use them again.
Outstanding service from Alyssa Jones
Outstanding service from Alyssa Jones! I wanted to order a lease car, and she made the entire process absolutely flawless. Alyssa ran me through every detail clearly, answered all my questions, and sorted everything out in no time. Fast, professional, and completely stress-free—I highly recommend VIP Gateway.
Thank you for your friendly and…
Thank you for your friendly and supportive service.
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