Just arranged my first lease car with Bailey. He spent the time to explain the process and answered my (many) questions! When the original car is wanted wasn't available he managed to source quickly... See more
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I honestly couldn’t recommend Danica…
I honestly couldn’t recommend Danica enough! She was absolutely brilliant from start to finish and made the whole process of arranging my new car so easy.
She was incredibly patient, always quick to respond to my questions and kept me updated and reassured throughout the entire process. Nothing ever felt like too much trouble, and she genuinely went above and beyond to help get everything sorted for me.
Buying a new car can be quite stressful, but Danica made the whole experience feel straightforward and completely took the stress out of it. I’m so grateful for all her help and would 100% recommend her to anyone looking for their next car. Thank you so much, Danica!
So far so good
So far so good, Danica has been fabulous throughout the process, I’ve had a couple of queries/amendments throughout and Danica has assisted with them all, very professional and very helpful it’s been a pleasure, I’ve felt very much looked after and kept informed
Many Thanks to Lauren for sorting out a…
Many Thanks to Lauren for sorting out a great deal!
I requested quotes about leasing a new…
I requested quotes about leasing a new vehicle from a number of suppliers, however Patrick from VIP Gateway was by far the most helpful, friendly and proactive out of everyone. The service was excellent and I was able to secure exactly the car I wanted at a price that I was happy with.
Josh Swan was good
Josh Swan was good. Helpful and responsive and provided a discount as a returning customer.
Josh was very helpful in sorting out my…
Josh was very helpful in sorting out my new car he was very knowledgeable on spec for my new car
I would recommend anyone to contact Josh to discuss purchasing a new car
He got the car I wanted at a great price
Would highly recommended
Thanks josh
Would like to thank Arron beattie for…
Would like to thank Arron beattie for his amazing support and communication throughout great service! 👏
Avenger
First made an enquiry on 8th August and I’m expecting a delivery date of 20 days later… whole process was seamless thanks to Jonny, he was very helpful! Really looking forward to receiving my car ☺️
Danica was excellent
Danica was excellent. She made the process very easy and explained everything clearly. She kept us fully updated at all times and was very quick to get back to us with answers to any questions we had. Highly recommend if you are looking to lease your next vehicle.
Shaz Latif at VIP Gateway has been a…
Shaz Latif at VIP Gateway has been a breath of fresh air and a pleasure to deal with sorting my new BMW.
Fully recommend as Shaz has kept me up to date and pushed the finance team to get the deal over the line.
Fantastic service from start to finish
Fantastic service from start to finish! My sales person, Nathan Blakeley through VIP Gateway found me exactly what I wanted, kept me updated, and secured a great deal. Professional, transparent, and easy to work with — highly recommended! Thanks Nathan for everything, I'm so happy.
Whole process has been straight forward…
Whole process has been straight forward thus far with good communication throughout.
Really good service
Really good service, thanks for your help Lauren!
Absolutely fantastic service from start to finish!
I couldn’t have asked for a better experience buying my new car. Arron was brilliant from the very first conversation — professional, friendly, and kept me updated at every step of the process. He made what can usually be a stressful process completely smooth and straightforward, and always took the time to answer every question I had.
It really felt like he genuinely cared about getting everything right and making sure I was happy, rather than just pushing through a sale. Even after the order was confirmed, he took the time to follow up and make sure everything was in hand. I’m so grateful for how helpful and approachable he was throughout — it’s such a refreshing change from the usual car buying experience!
If you’re looking to buy a car, I’d absolutely recommend speaking to Arron at VIP Gateway. Great service, great communication, and a really lovely guy. Thank you so much, Arron — I’m really looking forward to getting behind the wheel!
First Time Customer
This is the first time I have leased a car online. Danica explained the procedure fully and worked with me on getting the right spec and price knowing my time constraints. We had several emails and calls, with all my queries explained, and now I am just waiting for confirmation of delivery. How exciting!
Excellent Service from Steve Tranter at…
Excellent Service from Steve Tranter at VIP Gateway – Highly Recommended
I would like to give particular recognition to Steve Tranter, Sales Advisor at VIP Gateway, for the excellent service he provided throughout our experience.
Steve was always extremely quick to respond to both emails and telephone calls, which made a real difference whenever we had a question or an issue that needed resolving.
What particularly impressed us was his willingness to go the extra mile. Nothing ever seemed too much trouble, and Steve was always on hand to help sort out any problems that arose.
He also did an excellent job of liaising between the sales and after-sales teams. Rather than simply passing us from one department to another, Steve remained involved and helped ensure there was continuity throughout the process.
Buying or leasing a new car doesn’t always go entirely to plan, and I think the real test of good customer service is how someone responds when problems do occur. Steve was approachable, responsive and helpful throughout, and we felt that he genuinely wanted to make sure matters were resolved satisfactorily.
Based on our experience, I would have no hesitation in recommending Steve Tranter at VIP Gateway. He is a credit to the company and an excellent example of how customer service should be handled.
So far my experience has been positive …
So far my experience has been positive informative not pushy and good communications. Jonathan has been very helpful.
Great service
Great service, easy process, lovely people.
Front the initial enquiry to delivery process the whole experience was easy and the professional
and helpful. I would definitely recommend the company.
I had a very good experience VIP Gateway. They were very thorough and easy to communicate with. Luke Savage was really good and helpful. I would definitely recommend the company.
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