Vistavue are amazing at communication, always keeping me up to date with our campaign. Quick at responding to any queries. Thank you for your time Shubhangi and team. Would highly recommend.😊
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
5 STARS ALL OF THE WAY! Harry was amazingly eloquent, and explained everything in perfect details of our next steps. We appreciated his patience with us as we found the time for our 10 minute call. He... See more
Company replied
Shubhangi Kedare is great. She made sure we were satisfied with Vistvue's services and always making sure that anything we communicate to the design team is being worked on. We are able to work on cha... See more
Company replied
Just spoke to Shubhangi about a problem with an invoice, called me back as promised, explained everything like the admin fee of £248 which i wasnt aware of but she assured me it was in my contract. Di... See more
Company replied
Company details
Written by the company
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Contact info
United Kingdom
- customercare@vistavue.com
- vistavue.com
4.6
Excellent
636 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Excellent communication and friendly…
Excellent communication and friendly staff. Clear introduction and explanation of the process and what it can achieve. Very pleased with the service I have received and would recommend to family and friends without question.
July 17, 2026
Unprompted review
Reply from Vistavue
Hi Ian,
Thank you so much for your wonderful feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've had such a positive experience with the team. Knowing that you found the communication clear, the staff friendly, and the introduction to the service informative means a lot to us.
It's especially pleasing to hear that you feel confident in both the process and the value it can deliver. Your recommendation to family and friends is one of the highest compliments we can receive, and we're incredibly grateful for your support.
Thank you again for your kind words, and we look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Always have a lovely experience…
Always have a lovely experience speaking with the team, today shubhangi was my advisor and she helped me with all my queries nothing was too much trouble
July 20, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've consistently had positive experiences with the team. It's especially wonderful to hear that Shubhangi was able to help with all of your queries and made the process feel easy and stress-free.
We'll be sure to pass your kind words on to Shubhangi — she'll be delighted to hear them. Knowing that nothing felt like too much trouble is exactly the level of service we strive to provide.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Very supportive and clear on what was…
Very supportive and clear on what was required from me and how they would support me.
July 20, 2026
Unprompted review
Reply from Vistavue
Hi Shona,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you found the support clear and helpful from the outset. Making sure our customers understand what's needed from them, while knowing exactly how we'll support them along the way, is something we take great pride in.
Thank you again for your support, and we're pleased to hear you've had such a positive experience with the team.
Best regards,
Vistavue Customer Care Team
ROHIT,was amazing
ROHIT,was amazing. Clear concise and understood it was short on time to explain my needs.
He went above snd beyond to resolve my issue. Well done.
July 20, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your wonderful feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Rohit was able to provide such a positive experience. It's great to know that he understood you were short on time, communicated clearly and concisely, and quickly got to the heart of what you needed.
We'll be sure to pass your kind words on to Rohit. He'll be thrilled to hear that his support made such a difference and that he was able to go above and beyond to resolve your issue.
Thank you again for your support — it means a lot to the whole team.
Best regards,
Vistavue Customer Care Team
The caller was very clear and…
The caller was very clear and informative the only issue was the connection on the phone and I’m sitting indoors so I know it’s not my signal. Was hard to hear the caller at times but when I could hear it was very informative.
July 20, 2026
Unprompted review
Reply from Vistavue
Hi David,
Thank you for taking the time to share your feedback — we really appreciate it.
We're delighted to hear that you found the call clear and informative and that the information provided was helpful. We do apologise for the issues with the phone connection and understand how frustrating it can be when it's difficult to hear parts of a conversation.
Thank you for your patience, and we're pleased that despite the connection issues, you found the discussion valuable and informative.
If there's anything further you need, please don't hesitate to get in touch—we're always happy to help.
Best regards,
Vistavue Customer Care Team
Pooja was really helpful today and always!
Pooja was really help today 17th July 2026.
July 17, 2026
Unprompted review
Reply from Vistavue
Hi Ana,
Thank you so much for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to help you and provide a positive experience. She takes great pride in supporting our customers, so we're sure she'll be pleased to hear your kind words.
Thank you again for your support, and if there's anything else we can help with, please get in touch.
Best regards,
Vistavue Customer Care Team
Pooja was great and resolved my issue
Pooja was great and resolved my issue. Thank you.
July 17, 2026
Unprompted review
Reply from Vistavue
Hi Miriam,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to resolve your issue and provide the support you needed. Ensuring our customers feel heard and looked after is something we take great pride in.
We'll be sure to pass your kind words on to Pooja—she'll be delighted to hear them.
Thank you again for your support, and if there's anything else we can help with, please get in touch.
Best regards,
Vistavue Customer Care Team
I would like to thank Sunam Sherpa from…
I would like to thank Sunam Sherpa from Vista. He was very helpful, and patient. I would reccomend this business.
July 16, 2026
Unprompted review
Reply from Vistavue
Hi Russell,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Sunam was so helpful and patient throughout your experience. Taking the time to support our customers and ensure they feel looked after is something we take great pride in, so it's wonderful to know that came across.
We'll be sure to pass your kind words on to Sunam—they'll mean a lot to him.
Thank you again for your recommendation and support. If there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Reply from Vistavue
Hi Gil,
Thank you so much for your feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you've had a great experience so far. It's important to us that our customers feel supported and valued from the very beginning, so it's wonderful to know things are off to a positive start.
Thank you again for your support, and we look forward to continuing to work with you as your journey with Vistavue progresses.
Best regards,
Vistavue Customer Care Team
I had my first call with Pooja today
I had my first call with Pooja today, and I just wanted to say how impressed I was. She was incredibly patient, knowledgeable and took the time to answer all of my questions. She made the whole process feel straightforward, and I’m really excited to be working with her and the team to get my advert just right before it goes into the GP surgery. Thank you for such a positive first experience—I’m looking forward to working together!
July 15, 2026
Unprompted review
Reply from Vistavue
Hi Kim,
Thank you so much for taking the time to leave such a wonderful review — we really appreciate it.
We're delighted to hear that your first experience with Pooja was such a positive one. Taking the time to answer questions, listen carefully, and make the process feel straightforward is exactly the level of service we aim to provide.
Pooja will be thrilled to hear your kind words. It's great to know that you feel excited and confident about moving forward with your advert, and we're looking forward to helping you get everything just right before it goes live in the GP surgery.
Thank you again for your support — we're excited to be working with you and look forward to being part of your journey with Vistavue.
Best regards,
Vistavue Customer Care Team
Sunam was fantastic to work with as he…
Sunam was fantastic to work with as he addressed my issues quickly and offered options to move forward
July 15, 2026
Unprompted review
Reply from Vistavue
Hi Erik,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that Sunam was fantastic to work with and was able to address your concerns quickly. It's great to know that he took the time to discuss the options available and help you find the best way forward.
We'll be sure to pass your kind words on to Sunam—they'll mean a lot to him. Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
I have just had a lovely phone call…
I have just had a lovely phone call with Pooja - very informative and keen to help.
July 15, 2026
Unprompted review
Reply from Vistavue
Hi,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you had such a positive experience speaking with Pooja. It's great to know that you found her informative, helpful, and genuinely keen to support you.
We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her. Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Customer service
Pooja was very helpful and explained clearly about all the benefits I had with the subscription, she was friendly and took her time to listen to me
July 9, 2026
Unprompted review
Reply from Vistavue
Hi Michelle,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to explain the benefits of your subscription clearly and take the time to answer your questions. Making sure our customers feel informed, listened to, and supported is something we take great pride in.
We'll be sure to pass your lovely comments on to Pooja—they'll mean a lot to her.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Hi my name is Natasha I just want say…
Hi my name is Natasha I just want say Thank you so much pooja for being very helpful and helping me understand my options I’m very happy with the service I received from you today and look forward in working with you and company going forward
July 13, 2026
Unprompted review
Reply from Vistavue
Hi Natasha,
Thank you so much for your lovely feedback, Natasha — we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to provide the support you needed. Taking the time to make sure our customers feel informed and confident is something we take great pride in.
We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her.
Thank you again for your support. We're looking forward to working with you and supporting you throughout your journey with Vistavue.
Best regards,
Vistavue Customer Care Team
A good experience.
July 13, 2026
Unprompted review
Reply from Vistavue
Hi Joshua,
Thank you for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've had a good experience. Providing a straightforward, positive experience for our customers is always our goal, so it's great to know we've delivered on that.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Avoid Vistavue at all costs
Avoid Vistavue – Our Experience Has Been Extremely Distressing
Our experience with Vistavue has been one of the most stressful business experiences we’ve ever had.
We were approached by a persuasive salesperson who made numerous promises about how advertising with Vistavue would generate new customers and significantly benefit our business. The presentation was high-pressure, and we were encouraged to make a decision there and then.
Looking back, we feel we were not given sufficient opportunity to properly review the agreement or fully understand what we were signing. Once the paperwork was completed, our experience changed dramatically.
Despite paying an upfront deposit, we never approved any advertising artwork and never saw evidence that any advertising had been displayed on the digital screens we had been sold. When we attempted to raise our concerns and cancel, we found the company unwilling to resolve the issues constructively.
Instead, the matter escalated into legal proceedings, with Vistavue pursuing us for over £13,000. We firmly dispute their claim and have defended the matter through the courts. During that process, we’ve also been contacted by other businesses describing experiences that they say were very similar to ours, which has only reinforced our concerns.
This dispute has caused months of unnecessary stress, countless hours preparing legal documents, and significant emotional and financial strain on our family business.
If you’re considering signing an agreement with Vistavue, our advice is simple: take your time, insist on taking the paperwork away to review independently, read every clause carefully, and never allow yourself to be pressured into making an immediate decision.
This review reflects our personal experience, and we sincerely hope others will carry out thorough due diligence before entering into any agreement.
If there was an option for a zero star I would have chosen that!!!
"In addition to the above, Vistavue have now asked for more details of our experience, even though they've acknowledged us in their reply".
My review is based on my genuine experience as a Vistavue customer.
In October 2025, a Vistavue sales representative visited our business, ELIXIR Face & Body in Reading, and persuaded us to enter into an advertising agreement for digital healthcare screens. An upfront deposit was paid, but we subsequently became concerned about the way the agreement had been sold to us and the representations that had been made during the sales process.
We never approved any advertising artwork and were never provided with evidence that any advertising had been displayed. When we attempted to raise our concerns and cancel the agreement, the matter could not be resolved and ultimately escalated into legal proceedings, with Vistavue pursuing a claim in excess of £13,000, which we are defending.
My review reflects my own personal experience of the sales process, the handling of our concerns, and the subsequent dispute. As the matter is currently before the courts, I cannot comment further on the legal aspects, but everything stated in my review is honestly held and based on my direct experience as a customer.
July 12, 2026
Unprompted review
Reply from Vistavue
Hi Stuart,
Thank you for taking the time to share your feedback.
We're sorry to hear that you remain dissatisfied with your experience.
As you have referenced legal proceedings, it would not be appropriate for us to discuss the specifics of the matter in a public forum. We are confident that the relevant facts and documentation will be considered through the appropriate channels.
Best regards,
Vistavue Customer Care Team
Reply from Vistavue
Hi Joanna,
Thank you for your feedback — we really appreciate you taking the time to share it.
We're delighted to hear that everything was straightforward, efficient, and easy to understand. We always aim to keep the process simple and make sure our customers have the information they need without any unnecessary complications.
Thanks again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Pooja was very helpful and…
Pooja was very helpful and understanding and gave me all the information I need
July 9, 2026
Unprompted review
Reply from Vistavue
Hi Alec,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was helpful, understanding, and able to provide all the information you needed. Taking the time to listen to our customers and make sure they feel fully informed is something we take great pride in.
We'll be sure to pass your lovely comments on to Pooja—they'll mean a lot to her.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Excellent service.
July 9, 2026
Unprompted review
Reply from Vistavue
Hi Mark,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you received excellent service. Knowing that we've been able to provide a positive experience means a lot to the whole team.
Thank you again for your support, and if there's ever anything more we can help with, please don't hesitate to get in touch.
Best regards,
Vistavue Customer Care Team
Always efficient and helpful
Always efficient and helpful. The ads look great and they are easy to contact if you need them
July 7, 2026
Unprompted review
Reply from Vistavue
Hi Debra,
Thank you so much for your kind feedback — we really appreciate you taking the time to share it.
We're delighted to hear that you've found the team efficient, helpful, and easy to reach whenever you need support. It's also fantastic to know that you're happy with the quality of the ads—our team works hard to make sure they make the right impression.
Thank you again for your support. We look forward to continuing to work with you and helping your business gain even more visibility.
Best regards,
Vistavue Customer Care Team
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