I have contacted them about an order I was charged but never received. And their way of notifying me an order is processed does not give me enough time to respond. I’m thinking about canceling.
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See what reviewers are saying
I order my hormone combination and high vitality through them on a auto ship and realized I had more than I needed. So I emailed and left them know I needed to cancel my order and they were quick to r... See more
I ordered a product for $125.00. Never received it. I emailed twice with no response. No shipping notification.
I found exactly what I was looking for on the website and was pleased with the ordering process. Customer service is responsive in a timely manner. Unfortunately shipping is not what is stated on the... See more
Company details
- #149 of 160 best companies in Vitamin and Supplements Store
Contact info
United States
- vitaheals.com
Replied to 14% of negative reviews
Typically replies within 48 hours
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The product arrived in a couple of…
The product arrived in a couple of days. This product always gets my system back on track when upset. Love it!

Reply from Vitaheals

Reply from Vitaheals
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