Vital Beat Reviews 229

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product's quality and its ability to provide protection and peace of mind, allowing them to engage in various activities with confidence. The service is frequently praised for its excellence, with many highlighting the prompt delivery and exceptional customer support, even for international orders. People appreciate the responsiveness and helpfulness of the staff, who assist with measurements and ensure customer satisfaction. However, some people experienced issues with the t-shirts, noting that the dye was unstable or the pocket placement did not adequately cover the pacemaker area, requiring alterations. A few customers also mentioned that the protective pad could be a bit large, causing slight discomfort or occasionally slipping out of the pouch during strenuous activities.

What people talk about most

Product

Consumers find the product to be positive, highlighting its quality, effectiveness, and comfort for... See more

Quality

Reviewers highlight positive aspects of quality, with many describing the products as high quality,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the fast and professional nature... See more

Customer service

Users describe positive interactions with customer service, highlighting the excellent support and guidance... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many expressing surprise at how... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am so glad, I found Vital Beat. I have had an ICD implanted a few months ago and was worried about it getting damaged in case of having an accident during certain exercises. Vital Beat not only prov... See more

Rated 5 out of 5 stars

I first bought my Vital Beat pacemaker pad and shirts about 4 years ago when I first had my pacemaker put in. I have used it weekly playing hockey and cricket, and I couldn’t live without it! I recent... See more

Rated 5 out of 5 stars

The dimensions for the ICD protector are exactly as they should be, top quality. It does exactly what it is intended for and does it well, very fast delivery, communication with the seller is top-not... See more

Rated 5 out of 5 stars

Multiple ways to connect with customer service. Thadeo reached out immediately to my messages as we were trying to get the vital beat pad in a short time window. In the end we didn't need express shi... See more


Company details

  1. Protective Clothing Supplier

Written by the company

Vital Beat offers the best CE marked comfort and protection solution to medical device carriers of all ages(2-99y/o) worldwide. Wether you have a pacemaker, ICD, S-ICD, DBS, VNS, Port catheter, gastric or insuline pump or any other medical device, Vital Beat has the perfect solution for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

229 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Prompt service

Prompt service, gives good instructions on how to measure for the best fit. This is my 2nd time ordering from them in my sons 6 years of life and they never disappoint

January 13, 2026
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Rated 5 out of 5 stars

Great Kids pace maker protection

Able to contact the company and walk through our needs for the product and it arrived quickly, tailor made to my son. It’s given him a lot more confidence in sports and playing with other children.

January 13, 2026
Rated 5 out of 5 stars

Thumbs up!

I like the product very much, giving 10/10! It´s comfortable and makes me safe at sports.

December 31, 2025
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Rated 5 out of 5 stars

If you have an ICD, this is a must-have

The dimensions for the ICD protector are exactly as they should be, top quality. It does exactly what it is intended for and does it well, very fast delivery, communication with the seller is top-notch.
I am surprised and very impressed by the high quality of the t-shirts, I did not expect that in this package. They are so well made that the entire package ends up being worth the money paid.

December 6, 2025
Rated 5 out of 5 stars

Even though you’re over seas I felt…

Even though you’re over seas I felt like I was dealing with a reputable company who cared about my interest in getting something to protect my peacemaker. Funny how nobody in the United States has come up with anything like this because I think big Pharma doesn’t want to see protective devices like you make. Thank you.

December 3, 2025
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Rated 5 out of 5 stars

Special care and attention to connecting

Multiple ways to connect with customer service. Thadeo reached out immediately to my messages as we were trying to get the vital beat pad in a short time window. In the end we didn't need express shipping but he responded at late hrs in his country when I reached out. His care and attention to our situation was very impressive and helpful.

November 28, 2025
Rated 4 out of 5 stars

Nice and good product.

Nice and good product.. i feel comfortable to wear and more confident as the product, especially the shield can give more protection on the ICD itself, while doing things eg.. sports, grass cutting.. easy to wash.

November 14, 2025
Rated 3 out of 5 stars

Hi guys

Hi guys, the guard itself is excellent but I had an issue with the T-shirt. I purchased the black tshirt and the dye used is not stable and colored my gi (judo clothing) heavily.
I might want to think about using higher quality tshirts

November 1, 2025
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Rated 4 out of 5 stars

Very happy with suggestions for improvements

I suggest to improve the drawings how to measure the positions to avoid misunderstandings like it happened in my case. I’m very happy about the understanding and the agreement we found to overcome that by sharing the costs.
I like that you as Vital Beat were open for our feedback suggesting also another improvement from our POV about the pouch.
We really appreciate a lot that such a solution exists and are thanking Vital Beat from our deepest heart making the daily life of our son safer! Keep going!

October 1, 2025
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Rated 5 out of 5 stars

Excellent experience

I am a 34 year old male that lives in Australia and bought the 2 shields and a compression short sleeved shirt and I couldn't believe the turn around time from ordering to when I received the package it was only a week! It would of been nice to have the total amount in AUD as I got a little shock at the checkout. I asked for a tracking number and was given all the details so it was nice to know. When I received the product, I tried it out in my sport I haven't played in 2 years due to having no protector and It didn't even feel like it was there. Can not fault the product as it is high quality and it was a very good experience. Would recommend this to any younger person with a implanted device.

October 6, 2025
Rated 5 out of 5 stars

Living an active life with a pacemaker.

As an active 78 year old guy living a good outdoor life hear in Alaska, the Vital Beat pacemaker protective shield has given me the extra protection I need to be more comfortable with my lifestyle. Thadeo, worked with me through a series of phone calls and e-mails to allow me to fully understand the various options for my order and promptly shipped the order out of the Netherlands without delay and without additional shipping costs. I think this "shield" is a very good option to consider if you wear a pacemaker and want to live an active life.

October 1, 2025
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