Everything is organised for you. English speaking guides and luxury transport which is ready and waiting to whisk you to the next activity or sight. Great way to maximise your tour without waiting in... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
A passionate team of travel specialists, sending clients on amazing adventures to Latin America, Africa, Antarctica and New Zealand. Offering independent itineraries as well as small group tours, every journey is inspired by a passion for fun, adventure and authentic connection. With extensive first-hand destination knowledge and years of experience, Viva's friendly travel experts make planning your perfect adventure easy. Founded in 2008. Opening Hours: 8:30am - 5pm NZT Monday to Friday.
Written by the company
Knowing everything is taken care of and your arrangements are guaranteed.

235B Dairy Flat Highway, 0632, Auckland, New Zealand
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had a fabulous time visiting Stewart Island. It's a remote and beautiful part of NZ with stunning scenery, loads of walking tracks plus predator free locations where you can enjoy plenty of birdsong.
Pia at Viva Expeditions made some wonderful recommendations and pulled everything together for us so that everything worked seamlessly and we got the most out of our time.

Reply from Viva Expeditions
Fantastic trip to the South Shetland Islands, Antarctic peninsula, South Georgia and the Falkland Islands. The wildlife and scenery was absolutely stunning. The experienced travel consultant (Pia Knarston) was available to discuss travel options and any concerns. We received prompt personalised responses to queries even while we were travelling. Thank you.

Reply from Viva Expeditions
I responded to a radio ad Viva .com, explained clearly what I was looking for and given multiple choices of cruise ships and pretty soon I was on my way.
Any queries were just a phone call away and always a friendly chat followed. Flights to and from South America linked up very well and hotel accommodation was close to airports.

Reply from Viva Expeditions
Booking was grand and easy, Flo was a wonderful understanding agent.
Understanding my novice travel experience.
And went out of her way to me .
Accommodation
Traveling in Buenos Aires
Thank you Flo and team

Reply from Viva Expeditions
This was the a superb trip! Pia had all the details including the small ones like transfers all taken care of. We just had to show up.
The itinerary was comprehensive showing us the best of New Zealand without being exhausting. There is so much to see in New Zealand but Pia did an excellent job of selecting the top ones.
We will definitely be working with Viva Expeditions and Pia for future travels.

Reply from Viva Expeditions
Our recent trip to South America was truly a once-in-a-lifetime experience, filled with breathtaking landscapes, vibrant culture, and unforgettable moments.
The highlights of the journey were simply extraordinary. Visiting Iguazu Falls was awe-inspiring—the sheer power and beauty of the cascading water left us speechless. The energy and excitement of the Rio Carnival in Rio de Janeiro was beyond anything we could have imagined—colorful, lively, and full of life. Exploring Machu Picchu was equally magical, with its rich history and stunning mountain setting creating an unforgettable atmosphere. The surreal landscapes of the Salt Flat Uyuni in Bolivia were like stepping into another world, with endless white horizons and mirror-like reflections. Finally, Easter Island fascinated us with its mysterious Moai statues and unique cultural heritage.
Most importantly, the local travel agents provided top-notch service, ensuring everything ran smoothly and stress-free.
This journey has been an unforgettable and wonderful experience, filled with incredible memories that we will cherish forever.
Huge thanks to Viva Expeditions Team, especially Pia, you made this incredible journey possible. You are the best 👍 👍

Reply from Viva Expeditions
10/10 experience. Beautiful lodge on the river front, incredible food and service. The safari was incredible, saw all of the big 5 and the guides were great quality.

Reply from Viva Expeditions
Travelling with Viva made everything so easy. My itinerary was clear and concise and easy to follow with all the relevant instructions as to where to meet pick up drivers and what was available in the hotels we stayed at.
Antarctica is an unusual place to visit and Tara was generous with her advice and guidance as to packing and even how to change money in Argentina. Ocean Albatross was a fantastic boat, well resourced with incredibly knowledgeable and enthusiastic staff who could not do enough to make your trip more enjoyable and educative.

Reply from Viva Expeditions
Pia made booking my Trip to Antarctica and my side trip to Iguazu really easy, she was responsive and provided clear options so I could personalise my experience. On the trip everything worked like clockwork, including transfers and airline changes. It's clear Viva have a great relationship with their partner operators.

Reply from Viva Expeditions
This is the second trip (Boliva, Chile & Argentina) I have booked with Viva Expeditions, the first being to Antarctica.
Both trips were well organized and truly bucket list destinations.
A big shout-out to Pia Knarston for helping us coordinate a very challenging itinerary, a demanding 22-day adventure covering 3 countries, visiting a multitude of remote sites. From issuing advice on the itinerary to consistent follow ups during the trip, her attention to details is spot on.

Reply from Viva Expeditions
Antarctica Expedition!!!!
I had an absolutely incredible experience booking my Antarctica Expedition, the dream journey of my life through Viva Expeditions.
A huge shout-out to Pia Knarston. Planning a journey to such a remote and unique destination can be overwhelming, but Pia made it so simple and stress-free. She took care of every things inluding every single little thing, from cruise booking to hotel and flight booking.
The trip itself exceeded all expectations, an unforgettable adventure with breathtaking landscapes, incredible wildlife encounters, and experiences I will cherish for a lifetime. None of this would have been possible without Pia.
If you are planning a trip of a lifetime, Viva Expeditions is highly recommended; you’ll be in excellent hands.

Reply from Viva Expeditions
I like that the drivers and guides were professional knowledgeable honest people to look after us.

Reply from Viva Expeditions
Was great at organising multiple tours into a single itinary and making sure transfers etc where all taken care of.
Beke our Destination Specialist was an absolute rockstar.
One thing to keep in mind was Viva was booking these tours through other tour providers, where some of them also then booked with a seperate provider. Between them, our travel agent and the other two agencies... there are a lot of people clipping the ticket on what you pay.
We had a great time and thought the value was there, but I think Viva needs to build more direct relationships with the end tour operators.

Reply from Viva Expeditions
We so enjoyed our trip to Mexico with Viva Expeditions. Everything was top-notch, including all of our guides, hotels, food, and experiences. Our Signature Mexico in Depth with the inclusion of the Butterfly Sanctuary tour, Bonampak, and Yaxchilan, were incredible: truly a once in a lifetime, priceless experience.

Reply from Viva Expeditions

Reply from Viva Expeditions
Being in our mid seventies, we asked our travel agent to organise a trip to Brazil and Argentina to tie in with a cruise we were doing to Antarctica. Our agent used Viva Expeditions to organise it for us and the itinerary turned out to be perfect. We were travelling with another couple and the husband had a walking and balance issue and had a prosthetic arm. All our transport had to be wheelchair friendly and the accommodation had to have walk in showers etc. Viva organised all this exceptionally well. All our day trips had excellent English speaking guides who all turned up exactly on time in roomy air conditioned vans with excellent drivers, they were very accommodating for our needs, souvenir shopping, food and drink stops, etc.
Our trip turned out absolutely fantastic with no hassles, we had so much fun, we wouldn’t hesitate to use or recommend Viva Expeditions to anyone.

Reply from Viva Expeditions
personalised support and an itinerary that met our needs.

Reply from Viva Expeditions
Driver transits all great, all arrangements and tours were exceptional except of course the error made by Latam on our return flight

Reply from Viva Expeditions
The staff on this lovely ship were fantastic. They tailored every day to our needs and made our trip spectacular.

Reply from Viva Expeditions
Flor always got back to me punctually. If she didn't know the answer to one of my many questions she'd find out and get back to me.

Reply from Viva Expeditions
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.