Vokera Ireland Reviews 199

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making interactions pleasant and productive. Many people highlight the excellent service provided, noting its efficiency and the ease of their overall experience, from scheduling to the actual work. Reviewers frequently mention the exceptional customer service, appreciating the clear communication and the timely support received. People are particularly impressed with the engineers' ability to diagnose and fix issues quickly, often having the necessary parts on hand, and providing valuable advice for optimal system performance.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

I had my gas boiler repaired by Brian last week. Fantastic service and a true gentleman. Couldn’t rate his professionalism any higher. A true asset to Vokera and all parts covered under the repair... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Just had my boiler repaired by Liam

Just had my boiler repaired by Liam, excellent attention to detail. Very happy with the repair and will be using the team going forward for the yearly service.
Highly recommend.

May 15, 2026
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Rated 5 out of 5 stars

Excellent service

Excellent service. Have had my gas boiler serviced annually by them for 10+ years, the last 4 times by Brian, who is first rate.

April 27, 2026
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Rated 5 out of 5 stars

Always a pleasure to deal with

Always a pleasure to deal with. Both in the office (Anita) and the Service Engineer Phil.
Phil has been servicing our boilers for a number of years, and is always reliable and very friendly.

April 20, 2026
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Rated 5 out of 5 stars

Liam attended and was very courteous

Liam attended and was very courteous, professional and knowledgeable.
Due to an external issue with our system a revisit was required once this was resolved, Again Liam attended at set time and promptly completed his works.
Overall very easy to deal with, with a warranty for peace of mind.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Spoke with Jay Customer Service

Spoke with Jay Customer Service, Scotland.
Vokera Boiler needed to be reset to ensure operational again. Jay could not have been more professional, very patient and kind. An asset to your Company. I was very grateful I did not need a visit by an engineer.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Great company to deal with from ordering the service, engineer on site to payment. Friendly efficient service, excellent communication. I highly recommend

March 24, 2026
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Rated 5 out of 5 stars

Great Service and Repair …

Great communication from start to finish. First time using this company. Booked the repair service fixed price option which includes all parts and labour. The option also gave me a full service for a reduced price of € 59. The engineer Philip arrived on time as previously notified. Great advice and explanation of the work required. Would 100% recommend. Thanks also to full support from Margaret.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Extremely happy with the service I received from Vokera. Admin staff were excellent explaining exactly what their Fix and Repair service entailed and sorting a date for their engineer to come out when it suited me. Liam the engineer that came to the house was excellent, a total gentleman, he serviced and repaired my boiler even setting up the timer for me. Would highly recommend this company to anyone wondering what boiler to choose. Fantastic service.

February 18, 2026
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Rated 5 out of 5 stars

Niall was very thorough in repairing my…

Niall was very thorough in repairing my boiler and gave me good advice on what to do going forward.Excellent communication and arrived on time,explained to me how small improvements I could make to my system would help in the future.100%

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service - Vokera

Bless the days when you get excellent support from a service company. Viridus Energy is one of these companies. From the moment I made contact with a Vokera home boiler issue until it was resolved I could not fault them. Initially the phone support and ultimately the engineer that called to my home were superb. This was a 5 Star plus service. Thank you.

February 4, 2026
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Rated 5 out of 5 stars

Margret and Mary amazing in scheduling…

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as we have been with them now for 19 years.
Service Engineers are always professional and knowledgeable in resolving any issues around the heating systems. Again would highly recommend and service from this company. Thanks again for your support. Happy Christmas

December 22, 2025
Unprompted review

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