Vokera Ireland Reviews 

213
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and friendly demeanor. Reviewers frequently highlight the efficiency and thoroughness of the service, noting that issues are diagnosed and resolved quickly. Many also appreciate the excellent customer service, characterized by great communication, helpful support, and valuable advice. Some people also felt that the booking process was easy, with good availability and helpful communication regarding appointments, including reminders and updates.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising engineers for their professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

Clients share positive opinions on customer service, highlighting great communication and helpfulness from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more

Rated 5 out of 5 stars

Brian the engineer did a very thorough job and left no stone unturned to diagnosis exactly what was wrong with boiler. He's a very pleasant man to deal with and would highly recommend him. And Mary wa... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(213)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ray Golden-Voykera CH Plumber

Ray Golden - was punctual, respectful & most knowledgable - he mention 2 options - first repair which could be very short term & less expensive & second - a new boiler as mine 20 yrs old & he also arranged for Alan Ball to access my boiler requirements & quote - this is in hand - a great chap

September 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Annual service carried out by Brian…

Annual service carried out by Brian from Vokera Ireland. As usual he was very professional and prompt. Assured me the boiler was in good working order and he offered great advice on how to get the best from the boiler going forward. I would highly recommend this service A++

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from Anita to Brian the engineer arrived on time job done boiler serviced all good for another year thanks

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service

Engineer turned up at the appointed time, was professional and know his stuff.
Received written Cert 3 certificate and also an email version.
Very pleased with the visit and how it went.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service all round!

Excellent service all round! From Margaret in the office who was exceptionally helpful, to Liam the service engineer who was extremely professional and patient throughout. Highly recommend!

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent experience

Excellent experience; easy to book a boiler service with good availability. Service engineer was prompt and professional- he went over and above to explain what could improve our system. Highly recommend, Thanks Vokera!

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from Mary in…

Excellent customer service from Mary in the office very good communication as to what time the boiler would be serviced . Very pleasant and friendly person came to service the boiler excellent advice and tips👍👍

August 13, 2025
Unprompted review
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Rated 5 out of 5 stars

I really felt I had an expert at work…

I really felt I had an expert at work doing the service who advised me for optimal heat setting for my home. A very pleasant and chatty service man. Before he arrived I found the company were great at responding promptly to my calls. Very happy overall.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I have had the pleasure of getting the same engineer for the last five years. Exceptionally friendly, professional and knowledgeable in his field. Would highly recommend.

August 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

We have been getting Vokera in to service our boiler for the last few years.
Every year the guys in the office let arrange a time and day, and then give us a reminder a few days before to check if someone will be at home.
Brian is the usual person who comes, and he is very punctual, and very very good at what he does.
He has also been out for a fault, and had it diagnosed and fixed in a few minutes, even having the part in his van.
Brian is also a total gentleman, and lovely to have a chat with! :)

August 5, 2025
Unprompted review

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