Vokera Ireland Reviews 

210
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the engineers for their professionalism, extensive knowledge, efficiency in resolving issues, and helpful advice. Many also highlight the staff's pleasant demeanor and excellent communication. The overall service is frequently described as excellent, with consumers appreciating the prompt and thorough approach. Office staff are also commended for their helpfulness and clear communication regarding scheduling. Reviewers frequently mention the punctuality of engineers, who consistently arrive as scheduled. Many customers also appreciate the long-term reliability and consistent quality of service. This ongoing positive experience reinforces the company's commitment to excellent service.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency of... See more

Customer service

Reviewers consistently express satisfaction with the customer service, highlighting great communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more

Rated 5 out of 5 stars

Brian the engineer did a very thorough job and left no stone unturned to diagnosis exactly what was wrong with boiler. He's a very pleasant man to deal with and would highly recommend him. And Mary wa... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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No recent history of asking for reviews

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4.8

All reviews

(210)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service and Repair …

Great communication from start to finish. First time using this company. Booked the repair service fixed price option which includes all parts and labour. The option also gave me a full service for a reduced price of € 59. The engineer Philip arrived on time as previously notified. Great advice and explanation of the work required. Would 100% recommend. Thanks also to full support from Margaret.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Extremely happy with the service I received from Vokera. Admin staff were excellent explaining exactly what their Fix and Repair service entailed and sorting a date for their engineer to come out when it suited me. Liam the engineer that came to the house was excellent, a total gentleman, he serviced and repaired my boiler even setting up the timer for me. Would highly recommend this company to anyone wondering what boiler to choose. Fantastic service.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Niall was very thorough in repairing my…

Niall was very thorough in repairing my boiler and gave me good advice on what to do going forward.Excellent communication and arrived on time,explained to me how small improvements I could make to my system would help in the future.100%

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service - Vokera

Bless the days when you get excellent support from a service company. Viridus Energy is one of these companies. From the moment I made contact with a Vokera home boiler issue until it was resolved I could not fault them. Initially the phone support and ultimately the engineer that called to my home were superb. This was a 5 Star plus service. Thank you.

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Margret and Mary amazing in scheduling…

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as we have been with them now for 19 years.
Service Engineers are always professional and knowledgeable in resolving any issues around the heating systems. Again would highly recommend and service from this company. Thanks again for your support. Happy Christmas

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Warm agai



From the phone call to Margaret to the arrival of Liam to sort the boiler was a great experience. Highly recommend.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great job!

Brian came to the rescue this morning and got the boiler up and running . He gave us great tips about the boiler. Very professional and friendly.

December 11, 2025
Unprompted review
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Rated 5 out of 5 stars

As a long established customer of…

As a long established customer of Vokera's and have an ongoing annual service contract, I have never been let down by the Company. Our appointed engineer Brian was excellent. He loves his boilers!! His knowledge, enthusiasm and attention to detail was next level. Only downside was length of time (10 days) it took from troubleshoot, to parts delivery and finally to resolution.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Vokera boiler vision plus 30s

Vokera boiler vision plus 30s , fitted 3 years ago and had failed system pressure sensor , didn’t cover warranty because missed one service,
Very poor and cheap build quality boilers , aluminium and brass parts replaced by cheap plastic parts, avoid it all cost, regretted now have business with vokera.

November 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Thanks to Gary

Gary just carried out the annual service of my Vokera boiler. All good now thanks to regular servicing and maintenance.

November 24, 2025
Unprompted review

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