Vokera Ireland Reviews 

213
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and friendly demeanor. Reviewers frequently highlight the efficiency and thoroughness of the service, noting that issues are diagnosed and resolved quickly. Many also appreciate the excellent customer service, characterized by great communication, helpful support, and valuable advice. Some people also felt that the booking process was easy, with good availability and helpful communication regarding appointments, including reminders and updates.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising engineers for their professionalism,... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

Customer service

Clients share positive opinions on customer service, highlighting great communication and helpfulness from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more

Rated 5 out of 5 stars

Brian the engineer did a very thorough job and left no stone unturned to diagnosis exactly what was wrong with boiler. He's a very pleasant man to deal with and would highly recommend him. And Mary wa... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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No recent history of asking for reviews

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4.8

All reviews

(213)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to Gary

Gary just carried out the annual service of my Vokera boiler. All good now thanks to regular servicing and maintenance.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Brian, a highly recommendable engineer

Brian, the engineer called and promptly identified the problem with my boiler and proceeded to repair it, without issue. He's pleasant and very helpful guy and I got the impression there's nothing he doesn't know about the boilers. I couldn't recommend him highly enough and I'll be looking for him to come and service the boiler this time next year

November 10, 2025
Unprompted review
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Rated 5 out of 5 stars

My boiler broke down.

My boiler had a problem which Brian(the engineer) resolved swiftly without any part replacement (resulting in a refund). Overall a great experience.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly customer…

Very helpful and friendly customer service, which is always a good sign when dealing with any company. Engineer arrived Gary was his name, very pleasant man and dealt with the issue very quickly and gave some very good advice for ensuring the system continues to run smoothly. Very professional.

November 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Brian the engineer did a very thorough…

Brian the engineer did a very thorough job and left no stone unturned to diagnosis exactly what was wrong with boiler. He's a very pleasant man to deal with and would highly recommend him. And Mary was very helpful on the phone and kept me updated at all times

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Repair

Liam was an engeneer, very professional, on time, kept us informed, knew what he was doing, problem solved, thank you, great experience

October 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Good support and repair

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appreciated the call before arrival and that everything ran exactly on time. Just an all-around positive, friendly, and professional experience.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Viridus

I have been a customer of Vokera, now Viridus Energy, for over a decade. The staff, from Margaret, who takes the boiler service appointment, to Niall, the service technician, are superb to deal with. Immensely courteous at all times.

Niall, the technician, is always punctual, extremely efficient in servicing the gas boiler, with an amazing attention to detail.

I would strongly recommend Viridus Energy.

Sandra Taaffe, Clontarf, Dublin.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

We were experiencing a major…

We were experiencing a major reliability issue with our Volkera gas boiler, and the engineer that called kept going until the problem was finally diagnosed and remedied. A week later, the boiler is now working better than has done for years. We would highly recommend our engineer, with his craftsman's skills and knowledge of the appliance. He also always arrived on time and was very charming and respectful when working in our home - absolutely 1st class.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Service 👍

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough!
Highly recommend him, there's nothing he doesn't know about his profession, see you next year please god, only send Brian tks, 👍

October 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Mary and Margaret were very helpful…

Mary and Margaret were very helpful during booking process, and Ray the engineer was very efficient. A builder recommended we go to Vokera directly for our services, and we are glad we did. Will use again.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Prompt, polite and offered

Prompt, experienced boiler technician, Gary from Vokera
Offered sound advice and was polite and honest. I always get the boiler serviced here and repaired when needed.

Margaret too in the office, thank you for your courteous professionalism.

September 24, 2025
Unprompted review

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