Vokera Ireland Reviews 

213
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and friendly, often highlighting their expertise in resolving issues. The service provided is frequently described as excellent, with many appreciating the efficiency and thoroughness of the work. People also commend the customer service for its helpfulness, clear communication, and timely scheduling. Reviewers often highlight that engineers arrive on time, are respectful, and leave no mess, ensuring a smooth experience. Many customers express strong recommendations, planning to use the company again due to the consistently high quality of service and advice received.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, knowledge, and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising the professionalism and efficiency of the... See more

Customer service

Customers had positive experiences with customer service, highlighting great communication from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more

Rated 5 out of 5 stars

Brian was extremely friendly, professional, and clearly knew his stuff. He explained what was being fixed, replaced several parts on the spot, and stuck to the agreed fixed price. We also really appre... See more

Rated 5 out of 5 stars

Margret and Mary amazing in scheduling us in at such a late request. Always willing to help and ensured we got Bolier sorted before Christmas. Much appreciated. Would highly recommend this company as... See more

Rated 5 out of 5 stars

Brian the engineer did a very thorough job and left no stone unturned to diagnosis exactly what was wrong with boiler. He's a very pleasant man to deal with and would highly recommend him. And Mary wa... See more


Company details

  1. Home & Garden

Information provided by various external sources

Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

213 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(213)

67 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt response to my initial enquiry

Prompt response to my initial enquiry. A mutually suitable time was agreed. The Service Engineer was prompt. He was polite and worked without any trouble. The fault was found and the part replaced. Great value and great service. I would recommend.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

I had my gas boiler repaired by Brian…

I had my gas boiler repaired by Brian last week. Fantastic service and a true gentleman. Couldn’t rate his professionalism any higher. A true asset to Vokera and all parts covered under the repair set price was the icing on the cake. I won’t let anyone else service my gas boiler ever again!
David Chapelizod

May 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Delighted to give this company a review

As always first contact with head office was friendly and helpful.
Appointment made to suit us, engineer rang when on route and again friendly knowledgeable and professional, took time to explain things which was a bonus

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service 👏

I was referred to Vokera by my gas installer that couldn't fix my boiler, From the initial call from Margaret to the engineer Niall that fixed my issue in no time, both were friendly and professional. I'll be recommending the company to everybody.

May 12, 2025
Unprompted review
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Rated 5 out of 5 stars

We were very lucky

We were very lucky. There was a cancellation and we were fitted in. Phil did a great job and explained on my request what he had done.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great after service support

We had a service on the boiler three months previously (which got the boiler up and running), but the real benefit came when the pressure dropped and we lost the heating. Brian was great in helping (re)explain over the phone how to get the water refilled and the heating working again. Great service.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good Vokera Service

Brian was our service engineer. Very nice man- knew his stuff. His first call to us. Usually it's Phil. But Brian was extremely helpful and efficient. Boiler working well. Happy. Next year we'll go again.

March 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Super efficient,clear communication & solutions

My second time getting a service from Vokera & I'm well impressed. A boiler that in the past has given me a huge amount of grief as a couple of cowboys installed it is now running like a dream . A recommendation from Brian the service technician to install a magnet filter has ensured the boiler is now doing what it was meant to ...work properly with a yearly service. Efficient service, clear communication & paperwork..I would highly recommend....Thanks Brian

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

5*****

This is our 2nd experience with this company.
Absolutely brilliant service, amazing staff and so clearly priced, we couldn't be happier and the man that done our job was such a pleasant bloke and
so helpful with advice.
I genuinely couldn't recommend them highly enough.

February 25, 2025
Unprompted review
Rated 4 out of 5 stars

Had an issue with my boiler and also…

Had an issue with my boiler and also booked a service. Got the service done but unfortunately the issue wasn’t worth fixing but got good advice in what to do when replacing the boiler. Niall has serviced my boiler a few times before and found him excellent and reliable. Yes I would recommend Viridus to service and maintain your boiler

February 25, 2025
Unprompted review

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