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Rated 1 out of 5 stars

Good luck cancelling your account and getting your money back. Unnecessary steps to close your account/remove payment. They don't issue refunds even if you aren't using their services. Passive aggress... See more

Rated 1 out of 5 stars

Very big problem with VPSSERVER.com not used ! Im contact support 50x times. Allways respond we will look into this and get back to you as soon as possible. Give on chat, Im contact admin or someting... See more

Rated 1 out of 5 stars

Support don't solve your issues. It seems there works some bot instead of person. There's no option do change your tariff. I've upgraded my plan to have a bigger RAM, but as a result got worst speed... See more

Rated 2 out of 5 stars

14 days trial, which ended in the first 30 minutes after I deleted my VPS to create another one in a different location (lower ping). Support answer: A trial only counts for the first server... See more

Company details


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1.4

Bad

TrustScore 1.5 out of 5

119 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

too many steps required for setup...a…

too many steps required for setup...a lot of my personal information "required" that I feel is irrelevant for 1 simple vps server. your competitors do not required this information for a simple transaction

July 26, 2021
Unprompted review
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Rated 5 out of 5 stars

World's best and fastest NVMe VPS…

World's best and fastest NVMe VPS provider.
Customer support is also good and you can select from a range of options from the server.
If you need an additional SSD, You got the plans for that.
If you are memory focused guy, You got the plans for that.

Just go for VPSserver.com

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Very fast and UX deployment giant!

One day when I googled around any VPS/server providers for some kinds of stuff in my works (I wanna custom build email servers and MQTT servers), some recommendations I clicked to Vpsserver.com. Very lucky day, I got a $25 coupon code and signed up my account at ease! Totally more than 10 years my experience in server management, delightfully he is fast, very fast deployment, very UX for newcomers, and especially it's zero of difficult to understand how to make your ideal into real development if you need a server. If you have ever tried this service. You will see my words are true.

Thanks to the Vpsserver team!
Go ahead and keep working!

April 19, 2021
Unprompted review
Rated 5 out of 5 stars

We Love It! Keep The Good Work!

The services that already provided really usefull for people like me who live in third world country. Better if the pricing more low for user from third world country. Any way, please keep your good work. We love your services!

April 17, 2021
Unprompted review
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Rated 1 out of 5 stars

IF YOU VALUE YOUR PERSONAL INFO, DO NOT ENGAGE THEM AT ALL COST!

do not be tempted by their "Free Trial" stated all over them webpage. its is all an elaborate scam to convince you into handing over your sensitive and personal info like photo of your ID and selfie, as well as credit card details. you can read the details of the conversation in the live chat transcript below, the live chat account with the name of "Scott" from India, apparently did not answer my question when i asked if they are simply out to harvest personal info for social engineering purposes.

05:35 PM | Me: hi again.. sorry but how do i start the free trial when it kept asking me to add a credit card to the account?

05:36 PM | Scott from VPSServer: Hello,

05:36 PM | Scott from VPSServer: We provide 7-days trial, you will need to add credit card to VPS account. We will make a small transaction of $0.01 to verify your card. You will not be charged for the duration of the trial.

05:38 PM | Scott from VPSServer: Is there anything else I can help you with?

05:45 PM | Scott from VPSServer: We have not received a response from you for some time and will need to end this session. If you need further assistance please log back in to Live Chat.

05:45 PM | Operator: Help Scott understand how they’re doing:

05:45 PM | Operator: Rate your conversation

05:49 PM | Me: (At this point i've added my credit card and went through that server setup process and when it came to payment, i received a push notification to authorise a payment of USD$39.99 and not the USD$0.01 that he mentioned. So i attached a screenshot of the push notification to him)

05:49 PM | Me: ?? $0.01?

05:51 PM | Scott from VPSServer: Hello, Can you please provide me your registered email address?

05:51 PM | Me: *provides my email*

05:52 PM | Scott from VPSServer: Let me check.

05:54 PM | Scott from VPSServer: Thank you for your patience.

05:55 PM | Scott from VPSServer: I can see that you have registered multiple email address so trial is not available for your account.

05:55 PM | Scott from VPSServer: You can add funds in your account as per the plan to create server.

05:55 PM | Me: huh? multiple email address?

05:55 PM | Me: this is my first time registering an account

05:55 PM | Me: what do you mean multiple email address?

05:57 PM | Scott from VPSServer: Unfortunately, trial is not available for this email address.

05:58 PM | Me: is this an elaborate scam where you people use this "free trial" false pretence to harvest people's personal data and photo of ID and credit cards for social engineering then eventually tell them that they are not eligible for a free trial?

05:59 PM | Scott from VPSServer: As i mentioned that trial is not available for your account if you wish you can add funds in your account as per the plan to create server.

06:00 PM | Me: [sent him screenshots of 1 star review where people encountered this same issue to him.]

06:00 PM | Me: i guess its obvious that im not the only victim

06:02 PM | Me: [sent another screenshot]

06:02 PM | Me: oh well another

06:03 PM | Scott from VPSServer: I will create a ticket on your behalf to our admins. Our admins will look into it and update you on your registered email address.

06:04 PM | Scott from VPSServer: Is there anything else I can help you with?

06:05 PM | Me: why make people leave fake good reviews?

06:05 PM | Me: [sends him another screenshot of a 1 star review about buying 5 star reviews in exchange of providing their users with credits]

06:05 PM | Me: what kind of business ethics is this?

06:05 PM | Me: are you guys really harvesting personal info for social engineering purposes?

06:06 PM | Scott from VPSServer: I will foreword your query to our admins they will get back to you on your registered email address, kindly wait for our admins reply.

April 17, 2021
Unprompted review
Rated 1 out of 5 stars

My account was suspended with no…

My account was suspended with no warning or explanation. Be prepared to lose all your data. Very poor customer service. This is obviously one of those one man band reseller operations who do not actually host anything themselves. AVOID. AVOID. AVOID.

March 22, 2021
Unprompted review
Rated 5 out of 5 stars

This is the best I have got so far!

I have been with them for close to 3 months now and I had no issues with the servers that I have set up. The customer has been helpful in dealing with technical issues. Seriously, I got rid of my previous hosting company because of the flexibility accorded here. Will definitely recommend!

March 22, 2021
Unprompted review
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Rated 1 out of 5 stars

NOO they make us leave reviews in return for MONEY!!

Do not use this host the only reason they have such good reviews is because they push you to leave a good review by offering points to all reviews on trust pilot that they approve and the points = credit for the server. but really this host has stolen my files i had on my server and they are refusing to hand over my files please DO NOT use this host!!

February 26, 2021
Unprompted review
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Rated 5 out of 5 stars

I'm a customer for little over 3 months…

I'm a customer for little over 3 months now and i'm actually very satisfied. I host several affiliate websites which run on different locations without any problems. It was a good thing to use the 7 day trial, i had all the time to test their functionallity. Keep up the good work!

February 25, 2021
Unprompted review
Rated 3 out of 5 stars

I was searching for a good VPS service…

(Take all the reviews with a grain of salt because they offer credits in exchange of writing a trustpilot review. They do not ask users to write a positive review though, but still it changes the review a lot.)

I was searching for a good VPS service with a reasonable price. VPSserver is that service. The lowest tier starts at $2.99 which is pretty good and the VPS is also great. It also comes with a good free trial system which you can use to confirm whether you want to use it or not.
But you cannot get your data if your trial has expired and you did not back it up earlier. This is a bad practice IMO.
Moreover, the credits they give you cannot be availed in full. First you have to add money to your wallet and only then you can use your credits on the invoice. It totally defeats the purpose of the credits.

February 24, 2021
Unprompted review

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