James the tech was here within 1 hour of me calling and he fixed the gate. We are a storage facility and the gates are a must to work at all times. I appreciate the professionalism and knowledge that... See more
ASAP
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See what reviewers are saying
Ordering is easy and checkout with promo code and credit card was a snap! Delivery was faster than Door Dash who has drivers delivering other orders along with mine, slowing my order down! I can ev... See more
I was very pleased with Asap's delivery of my food order. May I suggest, however, that you add a feature which I've been using when I order groceries thru Instcart. After an Instacart order has bee... See more
It took less than an hour to prepare AND receive my order. The deliverer was super nice and called because the GPS took her to a location behind my residence. She wanted to make sure that the right pe... See more
Company details
Written by the company
ASAP, formerly Waitr, is a leading provider of convenient carryout & delivery of your favorite local eats. Browse restaurants, view photographed menus, pay securely, & track orders in real time.
Contact info
United States
- support@waitrapp.com
- waitrapp.com
The food was ice cold
The food was ice cold. Mia mia was a terrible disappointment after so many good meals from them. Food was ice cold and no flavor. Sauce tasted like Ragu. For $45:00 it was a terrible meal. Food was dry and tasteless.
You offer promotions and are quick to…
You offer promotions and are quick to deliver.
Always fast and friendly!
The delivery member was very friendly
The delivery member was very friendly. Didn't just hand me my food without a smile or greeting. Did both!! Smiled and said, Hello!!
Food was delicious and delivery was…
Food was delicious and delivery was fast.
Overall great service
Overall great service! Fast,accurate, food was still warm on a rainy day.
Frequently missing an item on order
They are very expensive, but I can’t deduct them for that because you know the price before you order, however, there are other problems. The main one being that 1/4 of the time something is missing from my order. It’s usually not a main part, but a side like French-fries or my salad. When I call and complain, they will credit me on next order, but I’m sick of having to message them and I want my food that I ordered. The other major complaint I have is they leave the food at my door and don’t knock or ring doorbell. Some of them do, but most don’t. I use them 2-3 times per week because I have no other options because I live a little out of city limits.
Great delivery services
I did not receive my entire order I…
I did not receive my entire order I asked to have a refund and that they can have the half the order they tried to deliver they refused and only refunded one of my items. I strongly suggest not to use asap. The customer service is horrible. This is also the second issue I’ve had with them
The food service is fast and reliable
The food service is fast and reliable. Always a great experience.
The food arrived before the ETA
The food arrived before the ETA. The food was hot and delicious. The driver was prompt and courteous.
Great Experience!
Food delivered hot, before promised time, and delicious! Order was correct and ASAP delivery person was courteous and handed me order at the door. So appreciated!!
Very good packaging and timely delivery.A little pricey, but definitely worth the convenience and avoiding other deliveries services we’ve had problems with in the past.
Very good packaging and timely delivery.
Bad experience
I didnt receive my order and the delivery driver claimed that it had been delivered. When i contacted customer support via chat, the representative was very rude and basically made it seem like it was my problem and that nothing more would be done. I ended the chat and dialed back and got a supervisor who eventually refunded my money without even communicating with me!! I order here often but this was a very bad experience for me while i was at work and couldn't leave might I add!!
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