ASAP 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

James the tech was here within 1 hour of me calling and he fixed the gate. We are a storage facility and the gates are a must to work at all times. I appreciate the professionalism and knowledge that... See more

Rated 5 out of 5 stars

Ordering is easy and checkout with promo code and credit card was a snap! Delivery was faster than Door Dash who has drivers delivering other orders along with mine, slowing my order down! I can ev... See more

Rated 5 out of 5 stars

I was very pleased with Asap's delivery of my food order. May I suggest, however, that you add a feature which I've been using when I order groceries thru Instcart. After an Instacart order has bee... See more

Rated 5 out of 5 stars

It took less than an hour to prepare AND receive my order. The deliverer was super nice and called because the GPS took her to a location behind my residence. She wanted to make sure that the right pe... See more

Company details

  1. Meal Delivery

Written by the company

ASAP, formerly Waitr, is a leading provider of convenient carryout & delivery of your favorite local eats. Browse restaurants, view photographed menus, pay securely, & track orders in real time.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

My driver was super sweet!

My driver was super sweet! The ordering process and wait time was trash due to a technological issue, but my driver was so sweet. The elderly should not be working, breaks my heart.

June 21, 2023
Unprompted review
Rated 1 out of 5 stars

AASAP Delivery is HORRIBLE & UNPROFESSIONAL!!

HORRIBLE & UNPROFESSIONAL!!! This company should not even be in business.
I ordered food at 1:30 pm and ETA was 2:20 pm. Guess what - at 3:00 pm it was still not delivered!! Started and online chat and told it was delivered at 1:45 pm - no way and a lie. Then given blah blah information that they try to get dependable people and 3rd party supervisor would be informed . I do not care and just want my food. I cancelled the entire order. Argued with them for a half an hour that I expect a full refund to my card. We will see if I get it. This was the first time to use ASAP and will never do it again. We went back to Doordash who we have used many times and never an issue.

June 16, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Super fast & friendly delivery

Super fast & friendly delivery. Our driver insisted on handing the items directly to me and warned me the items were hot and heavy. She was exceptional.

June 12, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Awesome!

It took less than an hour to prepare AND receive my order. The deliverer was super nice and called because the GPS took her to a location behind my residence. She wanted to make sure that the right person received their food. On top of that the food itself was AWESOME! Kudos to the restaurant as well as the deliverer!!!

May 31, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don’t use ASAP

Terrible Service! Don’t believe any good reviews. They will make you wait and then apologize and say the restaurant is closed. We waited almost 2 hours on a holiday and we were told the restaurant closed.

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

HORRIBLE ASAP

When it was delivery dudes it was the best! Now they have SHI**Y people who deliver SHI**Y food and horrible customer service! They wouldn’t redeliver or give me credit after showing them my food was burnt! Never again! After years of using them they do this!

May 22, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

They deliver to the wrong home- after…

They deliver to the wrong home- after they were late- then they refuse to pick it up from the wrong home and bring it to you and could care less that you and your children are hungry. They tell you to order again and wait two hour and are rude to boot!

May 9, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look