Warmseal Home Improvements 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

On Companies House it states that the owner/director is now Thomas Gerard Hiscock. I can't find a contact number for him or Warmseal. Can anyone help? The insurance only kick-in if they go bust w... See more

Rated 1 out of 5 stars

Beware before paying a deposit. Auction Sale of all assets from Warmseal Home Improvements Ltd. Over 140 Lots including: • Full Bathroom Suites • Composite Doors / Bi-Fold Doors • Conservato... See more

Rated 5 out of 5 stars

We’ve just had our new build refitted with decent hi-quality windows/doors from Warmseal. There was no nonsense on the quote and barring some delay due to COVID, which is to be expected, has worked... See more

Company replied

Rated 5 out of 5 stars

Used Warmseal in old house and when we moved I didn't hesitate to use again as Adrian the sales guy was so lovely. Installation was delayed due to Covid but was done promptly once all work could resta... See more

Company replied

Company details

  1. Double Glazing Installer
  2. Conservatory Construction Contractor
  3. Door Shop
  4. Glazier
  5. Roofing Contractor
  6. Window Supplier

Information provided by various external sources

Warmseal install high-quality double glazing windows, doors, conservatories & orangeries in Newcastle & North East. Browse our products online now.


Contact info

All reviews

(278)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Warmseal

Good quality and fitted by experienced staff

May 18, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you so much for your kind words, i look forward to hearing from you when you plan your next home improvement

Advertisement
Rated 5 out of 5 stars

Great service

Simple, no pressure purchase. Detailed survey to ensure we were getting what we needed. Fitters quick, efficient and polite. Have used warmseal for all of our windows and doors.

May 18, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you so much for taking the time to leave such a great review, i do hope you remember the recommendation bonus if you pass our number on to your family and friends

Rated 5 out of 5 stars

very good

very good service and products

May 17, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you for the kind words, it is so good to hear about the great installations we do. i hope to see you again for your next project

Rated 5 out of 5 stars

Great service from start to finish in…

Great service from start to finish in particular quick fixing of plaster that needed replacing

May 17, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you so much for taking the time to leave such a great review, we look forward to working with you on your next home improvement

Rated 4 out of 5 stars

I was not happy with the first visit…

I was not happy with the first visit being so late in the day, they could only fit one window in daylight, Then the one they replaced in the dark cause a lot of problems a job like mine should have been scheduled for morning so they could have completed it all in daylight.

May 4, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you for taking the time to leave a review, i am sorry to hear we had a problem with the installation of one of your windows and hope that this is fully resolved to your satisfaction. If you have any further problems please do not hesitate to contact our head office on 0800 783 8341

Advertisement
Rated 5 out of 5 stars

UPVC WINDOWS

Excellent service from Gavin the salesman and the surveyor. The fitters Tony and Martin were happy & friendly lads who worked very hard. They put dust sheets down & cleaned up at the end of each day. Their workmanship was very professional and did a first class job of our windows. We highly recommend Warmseal.

April 30, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

thank you so much for the kind words. please remember there is a recommendation bonus, so please do tell your family and friends about us

Rated 5 out of 5 stars

Great Company !

Had all windows and doors fitted to a high standard. Nothing was too much trouble for the workmen who were on time each day, and also were very polite. Fantastic guys !

April 27, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you for the great review

Rated 5 out of 5 stars

Best company to use and very polite…

Best company to use and very polite workmen would have them back,and they leave the place spotless, We had Kevin, Ian and another man forgot his name(sorry) I would highly recommend your company to everybody that needs windows and doors Excellent job done well done 👍🏻👌

April 22, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you so much for these kind words it is great to hear such positive feedback, i will pass on your comments to the installation team and look forward to working with you again in the future

Advertisement
Rated 1 out of 5 stars

Poor Customer Service

Couldn’t even be bothered to contact me to say they couldn’t make an appointment they had regularly tried to contact my phone throughout the day until I answered to check my availability. Could’ve done something else than wait in. Guess my business isn’t THAT important to them. I guess I’ll never know how good they’re doors are.

April 20, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

I am sorry to hear about the poor service you have received, i would like to investigate this further as it is not acceptable for one of our sales team to fail to show up for an appointment. please could you call the head office on 0800 7838341.

Rated 5 out of 5 stars

Warmseal windows and door

Really pleased with my new windows and door.quality excellent and workers did quality job.

April 19, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you so much for taking the time to leave such a nice review, i will pass you comments on to the team and look forward to hearing from you for your next project.

Rated 5 out of 5 stars

Supply & Fix Composite Door

Excellent job done and the all the staff were very thorough, pleasant and nothing was too much trouble for them. I would not hesitate in highly recommending them.

April 19, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you for taking the time to leave such a great review, i am please to hear you are happy with the door and look forward to working for you again in the future

Rated 5 out of 5 stars

The experienced installer that…

The experienced installer that installed the windows was prompt, caring, efficient and did not leave until 5pm that day after completing the job.

These windows are more effective than those I had installed 5 years ago in terms of noise level (none) and warmth level (very noticeable).

Therefore I would like to thank this company and I would recommend it to anyone!

March 30, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you for taking the time to leave such a nice review, i am so pleased to hear your windows are performing so well.

Advertisement
Rated 5 out of 5 stars

Got a new door fitted I'm a returning…

Got a new door fitted I'm a returning customer wouldn't go anywhere else really. Sales staff are salaried so no pushy sales.

March 29, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

thank you for your repeat business and thank you for such a great review, we look forward to working with you again in the future. don't forget to recommend us to your friends and receive love to shop vouchers for every one who buys from us

Rated 1 out of 5 stars

Jack the lad sales rep

We had an appointment for our windows to be measured up but had to re arrange because our daughter had to go to hospital due to diabetic problems. I called the guy to let him know we had to go to hospital and he said could we do 10 am the following morning and we would get a call about 9 before he came which was fine with us, now bare in mind if I didn't want an appointment I would have plainly said so but I wanted a good idea of what it was to get two windows replaced. The next morning at 9.20 we had a call but couldn't get to the phone in time, NO message was left when the answer phone kicked in and we never had any call back after that NOT ONE. We waited in for the appointment but nobody showed , my wife had to go to work at 11 am anyway but I was in all day , no phone call and no show. Then the following day at 6.50 pm I get a call from a down right rude sales guy (yes the same one who should have shown up for his appointment). He tells me on the phone he tried calling 6-7 times before the appointment , this is a complete load of rubbish as we were in and our phone goes to answer phone so why then wasn't a message left 6-7 times ?. I tell him we never had 6-7 calls from him and he starts getting rude and funny with me insinuating I was lying , why would I lie ? , I waited in on my day off work because I wanted to get a quote , if I didn't want a quote I would have said when they canvassed our door !!. Obviously a jack the lad sales rep who thinks he can phone up with an attitude , easy done down the phone. unfortunately it just shows me and others the type of firm I don't want dealing with.

March 28, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

I am sorry to hear about the poor experience you have had with Warmseal, this is not the way I would expect any customer to be treated, I would like to investigate this further personally however I would need some additional information from you. would it be possible for you to call head office on 0800 783 8341 and speak to Will Parkin the sales manager or email info@warmseal.co.uk for his attention and I will be in touch today.
Once again apologises for the way you have been treated and I do hope your daughter is feeling better

Rated 4 out of 5 stars

The men worked hard to get the job done…

The men worked hard to get the job done and although there was one small problem it was quickly fixed. Thank you.

March 24, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

thank you for taking the time to leave such great feedback, i do hope you would consider Warmseal for any future project

Rated 5 out of 5 stars

having been let down by the previous…

having been let down by the previous firm Warmseal was brilliant arrived as stated did a great job cleaned up and removed the rubbish and were two great guys pleasant friendly and informative would recommend them and Warmseal to anyone

March 24, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

thank you for your kind words, it is great to hear how well our installation teams have worked. we know our teams are brilliant but it is nice to hear from a customer. i look forward to hearing from you for your next home improvement

Advertisement
Rated 5 out of 5 stars

Very professional

Very professional. Full double glazing now. Looks great. Good quality windows and doors. Work carried out quickly and good attention to detail. Would recommend to anyone. Friendly Local company which has been around for a long time.

March 23, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you for taking the time to leave us such a kind review, i do hope you feel the benefit of your new windows for many years to come.

Rated 5 out of 5 stars

Great service

Great service and the installer of our door was very polite and friendly a minor problem was quickly resolved. Very pleased with installer and warmseal.

March 22, 2019
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Thank you for your kind words i do hope you love your new door and hope you consider Warmseal for any future home improvements you may have.

Rated 4 out of 5 stars

I've used them many times over the…

I've used them many times over the years. Generally very satisfied. Not five stars, though, as the were very slow this time and I had to chase them up at each stage. On the actual day they were due to come at 9.30. Rang them at 10 to be told that they were on another job and would try to get to me by the afternoon. I was seriously annoyed. Didn't expect that kind of treatment from them. They managed to find someone to come straight away. The work people were good, but the management leaves room for improvement. I am happy with the windows.

March 22, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look