Warmseal Home Improvements 

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Rated 1 out of 5 stars

On Companies House it states that the owner/director is now Thomas Gerard Hiscock. I can't find a contact number for him or Warmseal. Can anyone help? The insurance only kick-in if they go bust w... See more

Rated 1 out of 5 stars

Beware before paying a deposit. Auction Sale of all assets from Warmseal Home Improvements Ltd. Over 140 Lots including: • Full Bathroom Suites • Composite Doors / Bi-Fold Doors • Conservato... See more

Rated 5 out of 5 stars

We’ve just had our new build refitted with decent hi-quality windows/doors from Warmseal. There was no nonsense on the quote and barring some delay due to COVID, which is to be expected, has worked... See more

Company replied

Rated 5 out of 5 stars

Used Warmseal in old house and when we moved I didn't hesitate to use again as Adrian the sales guy was so lovely. Installation was delayed due to Covid but was done promptly once all work could resta... See more

Company replied

Company details

  1. Double Glazing Installer
  2. Conservatory Construction Contractor
  3. Door Shop
  4. Glazier
  5. Roofing Contractor
  6. Window Supplier

Information provided by various external sources

Warmseal install high-quality double glazing windows, doors, conservatories & orangeries in Newcastle & North East. Browse our products online now.


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(278)

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Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish, and a very sound product. The front of the house looks rejuvenated. The guys on site were particularly helpful, and really knew their job. The brick lintels above the windows needed to be lifted and reinforced, before new windows could be fitted. The attention to detail to get the facade of the house looking its best was much appreciated.
I have already recommended Warmseal, and would definitely use them again.

March 10, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for your 5* review on Trust Pilot. We are always grateful for this feedback and would remind you we do offer a recommendation bonus to you for the introduction of a new customer. Please let me know if we can help in any way in the future.

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Rated 5 out of 5 stars

This is the third time we have used…

This is the third time we have used Warmseal.
There are no high pressure sales pitches, if the price is right for you then go for it.
There was a problem with one of the panes of glass in our new bedroom window, this was sorted quickly and re fitting arranged at a time to suit us.
No issues at all and would highly recommend.

March 7, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Such kind words, thank you, at Warmseal the customers journey is at the heart of our business and I do hope that you pass on your recommendation to all of your family and friends, don’t forget the recommendation bonus we pay each time you bring a new customer to us.

Rated 1 out of 5 stars

Don't buy from this company

Edit : sent information required and they have still not contacted me .

Edit : The information you asked for contract No DD603231

Don't buy from this company
We had a composite door fitted
and we have had no end to problems .
Well I say a door but this was number 6 as they were all faulty .
They blamed the saw and complained that they had to buy a new one as the old one was damaging all the doors .
Water came in through letter box ,
Door is warped even though they say it's not.
Water comes in through threshold which has damaged the new floor we got.
Then the company went in to administration, then I'm told that they can't do anything to help and we would have to contact the insurance company, they said we had to get 2 quotes to repair door , but no other company wanted to repair it .
Door looks nice but what's the point of having a nice looking door if it doesn't keep the rain out .
So please don't buy from this company
You have been warned.
As they will take your hard earned money
Go into liquidation for the umpteenth time
Open back up under the same name then do it all again .

March 5, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Hi,
We have checked system and are struggling to find you. I have requested a copy of your contract number from you but so far we have not received one back this will aid us to help find you on the systems.
The previous owner did offer insurance backed guarantees and the insurance policy will have kicked in, if you are unable to get the door repaired and the door is still under guarantee then they will replace it for you.
Without a contract number i would struggle to help you any more than this.

Rated 1 out of 5 stars

Do not use. Yet more lies

Measured my windows and door, came to install them installed the windows and when it came to the door was told that the door would not fit. Door remeasured came to install door again, and door wouldn't fit. Door remeasured for a third time came to install door, the door wouldn't fit. Door measured for a forth time, told it would fit only to be told on the phone some tie latter that it wouldn't fit. I was told that I could only pick from three doors or £400 off the bill. I also received a letter demanding I pay even though the job was not completed and threatened with legal if I didn't by a certain time. After a year of arguing with them we agreed a price without the door, they have been paid in full i'm still waiting for my guarantee.

30/04/20 I used safe glaze to buy my windows and doors and paid my deposit, then they went into administration. Then weeks later received a phone call from warmseal claiming they had took over my safe glaze contract and would honor my deposit, at a later date i contacted the DGCOS and they told me that they were dealing with the safe glaze administration and that nobody had there old or existing contracts. I was not abusive when i was talking to the staff, and it took a year because they would not be reasonable, it took over two weeks to receive my guarantee after i paid, even though they said they would post it the next day.

February 27, 2020
Unprompted review
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Reply from Warmseal Home Improvements

I am sorry you feel that you have had a poor experience with Warmseal. to put this review into context, you ordered from Safeglaze UK a company that went into administration and you were going to loose your deposit as there was no rescue package put together, Warmseal stepped in and offered to honour the contract and not charge you a penny more than your original contract value.
I admit there was an error on measuring your door and we could not find a supplier that could make a door panel in a style that you liked this was a genuine mistake and would have been the same from Safeglaze , we tried to reason with you and all we got back was abuse and a refusal to pay for the work that was complete.
your guarantees were posted to you once you had actually paid us for the work we had completed, it took you more than a year to do this that . whenever any of the team tried to speak with you on the rare occasion you answered the phone you were abusive.
As a company we do not tolerate abuse of our team as i am sure your employer does not tolerate abuse within your company.
in the future please try to speak with companies to try and resolve problems, please do not abuse their staff.

Rated 5 out of 5 stars

Thank you.

From the initial appointment with Gavin in our home to the fitting we were very impressed and would recommend Warmseal to anyone looking for new windows or doors. Tony and Martin the fitters were fantastic too. Thank you to everyone at Warmseal for making the experience so easy.

February 21, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you so much for taking the time to leave such a great review, don't forget to recommend us to your family and friends and claim a love to shop voucher.

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Rated 5 out of 5 stars

sash windows

The service provided by Warmseal was excellent from start to finish. All the staff were friendly and helpful especially the two fitters who worked quickly and efficiently with the minimum disruption and mess.

February 17, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for taking the time to leave such a great review, I is always so good to hear from our happy customers, I do hope you will consider Warmseal for any future work and look forward to hearing from you.

Rated 5 out of 5 stars

The job was done in a timely…

The job was done in a timely professional manner. I have used warm seal twice. Once for a conservatory and once for replacement windows. Both jobs were well don. Would recommend them to anyone

February 8, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you so much for taking the time to leave a review, i am so pleased that you are happy with both your windows and conservatory. I look forward to hearing from you when you plan your next home improvement. and don't forget we offer a recommendation bonus for any new customers brought our way.

Rated 5 out of 5 stars

Porch Build

The bricklayers Ian & Brian have done a fab job.
We are very pleased with our new porch, it has been built just as we imagined. Many thanks to all office staff, window fitters, plasterer & electrician. This was our second home improvement project with Warmseal and we most certainly would prefer to use them again for our next.
Once again thanks to all involved.
Would have rated 6 stars but only goes to 5

February 7, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for your 5* review on Trust Pilot. We are always grateful for this feedback and would remind you we do offer a recommendation bonus to you for the introduction of a new customer. Please let me know if we can help in any way in the future.

Rated 5 out of 5 stars

As usual

As usual, a good job carried out by Warmseal. Installers arrived on time, carried out the work quickly and efficiently and left me with a super new window.

February 7, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Such kind words, thank you, at Warmseal the customers journey is at the heart of our business and I do hope that you pass on your recommendation to all of your family and friends, don’t forget the recommendation bonus we pay each time you bring a new customer to us.

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Rated 4 out of 5 stars

Good all round professional job from…

Good all round professional job from adrian the salesman to the guys who installed my roofline. Only downside was the scaffolding firm, took two weeks for them to take it down.

January 31, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you so much for taking the time to leave a review, i am sorry that it took some time to get the scaffolding down at your home, this is the only part of the process that we use subcontractors and unfortunately they sometimes let us down.
I do hope you are happy with your roof line and look forward to hearing from you when you plan your next home improvement.

Rated 5 out of 5 stars

Job well done.

Despite one or two unforeseen problems, the work on the rooflines and the fitting of one window was carried out to a high standard. The double glazing does its job well, as on frosty days there is no internal condensation, but there is on the outside pane. This shows that this inner pane is warm and the outer pane is cold and that heat is not being transferred from the inside pane to the outer one. The fitting team were efficient, courteous, and removed all waste. This is the third time we have used Warmseal.

January 22, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for your 5* review on Trust Pilot. We are always grateful for this feedback and would remind you we do offer a recommendation bonus to you for the introduction of a new customer. Please let me know if we can help in any way in the future.

Rated 5 out of 5 stars

Eternally grateful

From the first meeting with a warmseal representative we knew we were making the right choice! No high pressure sales and they were willing to listen to all our requests, discuss options and offer excellent advice!

The guys who installed our windows were true professionals, courteous and helpful and incredibly efficient! The product is excellent and I would highly recommend warmseal to anyone!
I can’t express our gratitude enough for such a wonderful product at such an amazing price! We thank you!

January 18, 2020
Unprompted review
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Reply from Warmseal Home Improvements

We are delighted to receive your Trust Pilot 5* review and I would like to personally thank you for using Warmseal. If we can help in the future please let me know.

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Rated 5 out of 5 stars

Very professional company

Product is good and was fitted by professional and very pleasant people , a pleasure to do business with these people

January 18, 2020
Unprompted review
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Reply from Warmseal Home Improvements

It was a pleasure to receive your 5* review from Trust Pilot as this helps us attract more customers to our business and we are always grateful of your support.

Rated 5 out of 5 stars

Flawless

Flawless. Prompt, knowledgeable, professional, quality of the work was excellent and they tidied up after themselves.

January 11, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for taking the time to leave such a great review, I is always so good to hear from our happy customers, I do hope you will consider Warmseal for any future work and look forward to hearing from you.

Rated 5 out of 5 stars

Really pleased

Grant, the fitter, arrived earlier than advised which suited me well. He is a very nice man, courteous and efficient. The fitting went well with no hiccups and he left my house in a clean and tidy state. I would recommend Warmseal to everyone.

January 11, 2020
Unprompted review
Warmseal Home Improvements logo

Reply from Warmseal Home Improvements

Such kind words, thank you, at Warmseal the customers journey is at the heart of our business and I do hope that you pass on your recommendation to all of your family and friends, don’t forget the recommendation bonus we pay each time you bring a new customer to us.

Rated 5 out of 5 stars

Excellent service

Excellent service from start to finish.
Exceeded my expectations, so happy with finished product.

January 10, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Many thanks for taking the time to leave such a great review, i will make sure your kind words are passed on to the team

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Rated 5 out of 5 stars

Removal of old patio doors - replaced with side panel and door.

It was only a small job but we are extremely pleased. They turn up on time - do an excellent job - tidy up. Explain the locking system. It is the second job we have had done and I would recommend them highly.

January 10, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you so much for the kind words, we look forward to hearing from you when you start your next project

Rated 5 out of 5 stars

Very good work.

January 3, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Many thanks for taking the time to leave such a great review, i will make sure your kind words are passed on to the team

Rated 5 out of 5 stars

Excellent service

Excellent service professional and friendly

January 2, 2020
Unprompted review
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Reply from Warmseal Home Improvements

Thank you for taking the time to leave a review, at Warmseal we do pride ourselves in giving competitive prices for quality products and we never cut corners to offer cheaper prices. I look forward to hearing from you for your next project

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