Watery.ie Reviews 

555
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, the smooth and user-friendly ordering processes, and the wonderful overall product quality across many purchases. Many consumers note that items arrive promptly, completely match the helpful descriptions provided on the website, and offer truly great value for money. However, some customers also noted occasional issues with significantly delayed shipments, missing packages, or receiving completely incorrect items. A few reviewers experienced prolonged frustration when attempting to resolve shipping delays or trying to secure proper refunds for damaged products. Others mentioned that package tracking updates were sometimes confusing or entirely unclear during transit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, mentioning that items arrive as described and fit... See more

Delivery service

People report positive experiences with delivery_service, noting that shipping is generally prompt, swift,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are great, durable,... See more

Order

Users describe ambiguous interactions with order, highlighting a stark division in their experiences. While... See more

Price

Clients share positive opinions on price, highlighting that costs are very competitive, unbeatable, and fair.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website is easy enough to use. However I was looking for swimming socks in the search button but want coming up until I called customer service. I hope next time it will be. Smooth shop without... See more

Company replied

Rated 5 out of 5 stars

Been searching for a while to buy ladies swimsuit with legs, found Watery, and lots of swimsuits including exactly what I've been wanting, with easy search engine on the site. Ordered, no problem, del... See more

Company replied

Rated 5 out of 5 stars

Bought a pair of armbands for my 10 year old son with Down Syndrome for holidays and they were absolutely fantastic. They were really sturdy and have lasted the full two weeks which never normally hap... See more

Company replied

Rated 5 out of 5 stars

Ordered the electric air pump for inflating Stand Up Paddleboards for beach camp. Simple ordering process with good product description. Watery kept me updated while package was en route. Delivered on... See more

Company replied


Company details

  1. Swimming Pool Supply Store
  2. Outdoor Sports Store
  3. Sporting Goods Store

Written by the company

Welcome to Watery.ie! EVERYTHING FOR WATER SPORTS ✔ Swimwear ✔ Swimming equipment ✔ Snorkelling ✔ Open Water ❤ 08:00-22:00 customer service ❤ Fast delivery ❤ +300,000 happy customers


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

555 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(555)

248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good site

Good site, lots of options. Good delivery options.

January 3, 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Michael

Thank you for your review 😊
We’re glad to hear that you like our site, the wide range of options, and the delivery choices. Thank you for sharing your experience with us.

Best swimming regards
Emil / Watery.ie

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Rated 5 out of 5 stars

Five star

Quick postage, great price for quality product

January 13, 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Ellie

Thank you for your review 😊
We’re glad to hear that the postage was quick and that you’re happy with the price and quality of the product. Thank you for sharing your experience with us.

Best swimming regards
Emil / Watery.ie

Rated 5 out of 5 stars

Very happy with Product and Price

Very happy with Product and Price, will buy from again

January 5, 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Michael

Thank you for your review 😊
We’re glad to hear that you’re very happy with both the product and the price. We look forward to welcoming you back for your next purchase!

Best swimming regards
Emil / Watery.ie

Rated 1 out of 5 stars

I’m still waiting for my parcel

I’m still waiting for my parcel!
Where is it?

December 25, 2025
Watery.ie logo

Reply from Watery.ie

Hi John,

We’re really sorry to hear that you’re still waiting for your parcel — we understand how frustrating that is. Please contact our customer service directly and include your order number, so we can look into the status of your shipment as quickly as possible.

Best regards
Emil / Watery.ie

Rated 5 out of 5 stars

Very easy to order looks great

Very easy to order looks great, delivery a bit slow but looking forward to trying this out.

January 6, 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Dalinar

Thank you for your review 😊
We’re glad to hear that the ordering process was easy and that the product looks great. We appreciate your patience regarding the delivery and hope you enjoy trying it out soon!

Best swimming regards
Emil / Watery.ie

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Rated 1 out of 5 stars

I have as yet not received my item to…

I have as yet not received my item to review. Certainly my experience of the courier service you use is poor.

December 26, 2025
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Reply from Watery.ie

Hi Joanna,

We’re really sorry to hear that you still haven’t received your item, and we completely understand your frustration with the courier experience 😔 This is certainly not the level of service we aim to provide.

Please reach out to us directly with your order number, and we’ll look into the delivery status right away and work to find a quick solution for you.

Kind regards
Emil / Watery.ie

Rated 1 out of 5 stars
Watery.ie logo

Reply from Watery.ie

Hi John,

We’re very sorry to hear that you never received your item – that’s certainly not the experience we want to give 😔

Please contact us directly with your order number, and we’ll investigate the matter immediately and make sure a solution is found as quickly as possible.

Kind regards
Emil / Watery.ie

Rated 4 out of 5 stars

Everything quick and efficient

Everything quick and efficient. Happy experience.

December 20, 2025
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Ross

Thank you for your review 😊
We’re glad to hear that everything was quick and efficient and that you had a happy experience. Thank you for sharing your feedback.

Best swimming regards
Emil / Watery.ie

Rated 1 out of 5 stars

Supposed to arrive on 24th

Supposed to arrive on 24th. Still waiting on the 2nd Jan.

December 23, 2025
Watery.ie logo

Reply from Watery.ie

Hi Mark,

We’re very sorry your order hasn’t arrived as expected 😔 We completely understand how frustrating this is, especially after the promised date.

Please contact us with your order number so we can immediately check the status and make sure your items reach you as soon as possible.

Kind regards
Emil / Watery.ie

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Rated 4 out of 5 stars

All fine.

I complained a few weeks ago about being sent a premature review, as I hadn't received the item yet. Watery replied today - which I appreciated - and said they'd follow it up. However, there is no need, as I have now received the item. All good, thanks.

December 12, 2025
Watery.ie logo

Reply from Watery.ie

Hi Jessica,

Thank you for your feedback. We’re very sorry you haven’t received your item yet 😔 Please reach out to us with your order number so we can check the status and make sure it gets to you as soon as possible.

Kind regards
Emil / Watery.ie

Rated 5 out of 5 stars

Great shop.

Great website, great customer service , very quick delivery and good product.

January 1, 2026
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Eloise

Thank you for your review 😊
We’re delighted to hear that you enjoyed our website, customer service, quick delivery, and the product. Thank you for sharing your experience with us!

Best swimming regards
Emil / Watery.ie

Rated 5 out of 5 stars

Brilliant website

Brilliant website, plenty of choice. Easy to use. Goods arrived and were perfect.

December 30, 2025
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Ann

Thank you for your review 😊
We’re thrilled to hear that you found our website brilliant, enjoyed the variety of choice, and that the ordering process was easy. It’s great to know your goods arrived perfectly.

Best swimming regards
Emil / Watery.ie

Rated 5 out of 5 stars

I have got the order in respect time to…

I have got the order in respect time to my address, and the quality is genuine 👌

December 23, 2025
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Juliana

Thank you for your review 😊
We’re glad to hear that your order arrived on time and that you’re happy with the genuine quality of the product 👌.

Best swimming regards
Emil / Watery.ie

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Rated 5 out of 5 stars

Easy to order and delivered quickly

Easy to order and delivered quickly

December 14, 2025
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Catherine

Thank you for your review 😊
We’re glad to hear that the ordering process was easy and that your order was delivered quickly. Thank you for sharing your experience with us.

Best swimming regards
Emil / Watery.ie

Rated 5 out of 5 stars

Ordered from Watery for the first time

Ordered from Watery for the first time. It was great because I could change and add to my order after putting my order in. I received email updates every dtep of the way. Our order arrived in time which was great because it was for a gift
The email content is also fun and lighthearted, a nice touch.
We also received a free gift! Thank you!

December 23, 2025
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Joelene

Thank you for your wonderful review 😊
We’re thrilled to hear that your first order with Watery went so smoothly and that you could adjust your order easily. It’s great that the email updates kept you informed every step of the way and that your order arrived on time for the gift.

We’re also glad you enjoyed the fun and lighthearted emails and the free gift—thanks for noticing!

Best swimming regards
Emil / Watery.ie

Rated 5 out of 5 stars

Great good brilliant

Great good brilliant

December 22, 2025
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Seamus

Thank you for your review 😊
We’re glad to hear that you had a great experience and are happy with everything.

Best swimming regards
Emil / Watery.ie

Rated 5 out of 5 stars

Easy

It was just so simple

December 21, 2025
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Mark

Thank you for your review 😊
We’re glad to hear that the whole process was simple and easy for you. Thank you for sharing your experience with us.

Best swimming regards
Emil / Watery.ie

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Rated 5 out of 5 stars

Really good experience all round

Really good experience all round. Ordered the product close to Christmas time the longer than expected delivery time is understandable.
The product is great. My daughter absolutely loves it and has been in and out of the pool with it on all holiday!
Superb product and I’ll be certainly buying her this brand and style again

December 24, 2025
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi James

Thank you for your wonderful review 😊
We’re delighted to hear that you had a really good experience overall, and we appreciate your understanding regarding the slightly longer delivery time over the Christmas period.

It’s fantastic to hear that your daughter loves the product and has been enjoying it in the pool throughout the holidays! We’re glad it’s been such a hit, and we look forward to helping you with future purchases of the same brand and style.

Best swimming regards
Emil / Watery.ie

Rated 5 out of 5 stars

Excellent shop

Great selection of swimming gear that I just can't find locally where I am, good prices, swift delivery to the west of Ireland.

December 10, 2025
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Andrew

Thank you for your review 😊
We’re glad to hear that you enjoyed our selection of swimming gear, especially items you couldn’t find locally, and that you found the prices good. It’s great that the delivery to the west of Ireland was swift as well.

Best swimming regards
Emil / Watery.ie

Rated 5 out of 5 stars

All went swimmingly!! Great experience

Order process simple, arrived when it was due. Really friendly and informal communications. Have not tried the product yet! Thank you

December 21, 2025
Unprompted review
Watery.ie logo

Reply from Watery.ie

Hi Kate

Thank you for your review 😊
We’re glad to hear that the order process was simple, your order arrived on time, and you enjoyed our friendly and informal communication. We hope you enjoy the product once you try it!

Best swimming regards
Emil / Watery.ie

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