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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the fast and reliable performance of the servers. Many people commend the customer support team for being incredibly responsive, helpful, and professional, often going above and beyond to assist with various issues. The website is also frequently mentioned for its user-friendliness and intuitive interface. However, some customers experienced issues with server latency and found the website's functionality to be poor, with non-responsive buttons. A few other people also felt that customer support was slow to respond or unhelpful in resolving their concerns, and some were dissatisfied with pre-installed software on their servers.

What people talk about most

Service

People report positive experiences with service. Customers frequently praise the excellent and responsive... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting it as exceptional and world-class.... See more

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Website

Customers consistently note positive experiences with website functionality and design. Many praise the... See more

Response time

Clients share positive opinions on response time. Many customers praise the fast and impressive response... See more

Based on these reviews

Rated 5 out of 5 stars

Thank you for the good customer support. I started using webdock vps server since Jan 2026, wherever i face any issue these guys are there to support. The only problem with webdock is that by the t... See more

Company replied

Rated 5 out of 5 stars

They have very good prices and unlike their similar competitors their disk and network speeds are awesome ! i tried many cheap vps providers for my personal wireguard server and mostly clocked at 1... See more

Company replied

Rated 5 out of 5 stars

The best. Simply 10/10. The servers are excellent, and the prices are reasonable. The storage limit on the highest plan might be a bit low—I’d like a little more, at least 45 TB. The support is the b... See more

Company replied

Rated 5 out of 5 stars

I've been hosting with WebDock for over a year now and it's easily the best hosting experience I've had. First off — the support team is incredible. They're fast, friendly, and will genuinely... See more

Company replied


Company details

  1. Web Hosting Company

Written by the company

Lightning fast SSD and NVME VPS webservers with fixed pricing. ✓ Awesome control panel ✓ Free transactional emailing ✓ Dedicated IPv4 ✓ Easy snapshotting ✓ Unique Wordpress features ✓ DDOS protection and more


Contact info

4.9

Excellent

TrustScore 5 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Very good and Professional support

got the best experience so far.
Jose from support team is kinda my friend rn.
- dashboard is very simple yet professional
- create and manage servers very easily
- best of the best is the support team like very professional reply in short time and fixes my issues asap.
this is not a paid rate as others says it genuine and they are really good

February 1, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thank you for this great review.! I know Jose is happy to hear it :) And you are absolutely correct: Webdock does NOT pay anyone for reviews!

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Rated 5 out of 5 stars

Webdock have permanently raised the bar for what I hope and expect when i seek help from any customer service!

Webdock always does their best to solve any problems i might encounter, and do it with such ease that they have permanently raised the bar for what I hope and expect when i seek help from any customer service. They answer quickly, are friendly and helpful, and do not give up until the problem is solved :)

February 6, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thank you for this nice review.!!

Rated 5 out of 5 stars

Fast and well explained solution!

I didn't find how to remove public_keys on my VPS. Asked and support deliver the answer!

February 3, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thank you for your review and kind words.! I'm sure our support will appreciate it!

Rated 5 out of 5 stars

Faced an IP accessibility issue

Faced an IP accessibility issue. Support quickly offered an IP change, provided a new one, and everything worked. Thanks for the professional assistance!

February 1, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thank you for this great review! :)

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Rated 5 out of 5 stars

Great support

Customer support is so friendly and helpful

January 14, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thank you for the 5 stars Amir <3

Rated 5 out of 5 stars

Very good and quick customer support

Very good and quick customer support. Their server locations worked well for me compared to other hosts, and I love the included features you get for the cheap price of the VPS

January 14, 2025
Unprompted review
Webdock logo

Reply from Webdock

Thank you for this great review!! The support team has been notified so they can bask in the glory of your kind words :D

Rated 5 out of 5 stars

The company evokes positive emotions. I recommend it.

I rented a VPS from this company.
What I liked about the company:
1. Very competitive prices.
2. Large selection of VPS for every taste.
3. Very detailed and intelligible documentation on how to set up a VPS and more.
4. High-quality technical support.
The last point is especially important to me. I encountered a technical problem and was forced to contact technical support.
(The problem was not the company's fault)
And I was pleasantly surprised how quickly I received the first response from support and how quickly the problem was resolved. Thanks guys!
It is a huge plus if you can contact technical support in a short time and solve the problem.
Definitely recommend!

December 27, 2024
Unprompted review
Webdock logo

Reply from Webdock

Hey Andriy! I'm almost sad you didn't mention our great control panel also :D But I'll forgive you that omission and give you a thousand thanks for this great (and thorough!) review. Thanks so so much, our support team greatly appreciates it! :)

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Rated 5 out of 5 stars

One of the greatest hosting I've ever…

One of the greatest hosting I've ever used. Very quick support and almost no problems

January 9, 2025
Unprompted review
Webdock logo

Reply from Webdock

Uff we don't like you had _almost_ no problems. Ideally you would not have had any problems whatsoever :D We will work on that for you ... :) (thank you for the 5 stars, super appreciated)

Rated 5 out of 5 stars

really great customer service

I had really great emergency customer service from Taufiq, thank you very much for your help!

January 5, 2025
Unprompted review
Webdock logo

Reply from Webdock

Nice.! Taufiq is indeed an awesome supporter - glad you had a good experience with us here.!

Rated 5 out of 5 stars

Webdock gave us some of the best…

Webdock gave us some of the best customer service we ever experienced! They literally went out of their way to help us with an issue that had nothing to do with their actual services. The rep even went to Google to search for solutions. We couldn't believe it! We are so impressed that we will undoubtedly do a lot of business with this company in the future.

January 3, 2025
Unprompted review
Webdock logo

Reply from Webdock

That's really what we aim to do: Actually be helpful! Happy to see our philosophy regarding support was such a great success for you - we hope to have you with us as a customer for a long time :)

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Rated 5 out of 5 stars

Very helpful

Responded quickly. Helpful advice. Pretty cool that Webdock keeps automatic daily backups even for their lowest tier servers.

December 31, 2024
Unprompted review
Webdock logo

Reply from Webdock

Thank you for the nice review Naomi! Yes we think snapshots should be a standard part of any VPS offering, really ... Take care and happy new year!

Rated 5 out of 5 stars

Unmatched pricing, kind and respectful support via livechat

No one asked me to leave a review, but I did. That happens very rarely for me, especially 5-star.
I have been running a ~2.50$ VPS non-stop 24/7 for 3 months. Trust me when I say this. You have to go with this company if your budget is limited and you want good quality virtual private servers. That is the situation I am in. The support? Wonderful. I remember this: after asking why SSH wasn't working, they confirmed in 2 minutes it is working for them. I said I'll try and make it work on my side then. They insisted on me staying on live chat so they can help me investigate the issue. I doubt any other company, especially with this pricing would do something like that with absolutely zero interest whatsoever. This is a one of its kind hosting company, and I hope it stays that way.

P.S Did I forget? No corporate BS whatsoever, all I see is passion

December 28, 2024
Unprompted review
Webdock logo

Reply from Webdock

Hey Natix.! Thank you so much for taking the time to write this review. Most reviews are very short but yours is clearly written with enthusiasm and a passion which is just amazing. Reviews like this really validates what we are trying to do with Webdock, and you really made our day over here. The entire team really appreciates this.! Have a wonderful New Years and we hope to have you with us for a long time.!

Rated 5 out of 5 stars

A great support

It was a real investigation like in the best movies. After bad tries and clues, we've found a solution and resolved a problem probably created by some of my actions.

December 27, 2024
Unprompted review
Webdock logo

Reply from Webdock

Hehe, we are happy our support could help you solve the mystery! Take care and thanks for the 5 stars :)

Rated 5 out of 5 stars

Webdock is by far the easiest platform…

Webdock is by far the easiest platform for managing Virtual Private Servers. I would rate with a 10 out of 10 for either beginners or advanced developers.

December 26, 2024
Unprompted review
Webdock logo

Reply from Webdock

Nice.! Thank you so much for these kind words Periklis.! Much appreciated by the entire team.

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Rated 5 out of 5 stars

All is great

All is great, support is helping a lot!

December 25, 2024
Unprompted review
Webdock logo

Reply from Webdock

Support team thanks you for these kind words.!

Rated 5 out of 5 stars

You will not regret

Using the services is very easy, the prices are something more good, and the support is kind and helpful.

December 23, 2024
Unprompted review
Webdock logo

Reply from Webdock

Thank you for these kind words Amin.! The support team sends their regards

Rated 5 out of 5 stars

Great Support

This is a great service, with very responsive and, most importantly, fast support.

December 23, 2024
Unprompted review
Webdock logo

Reply from Webdock

Thank you for this great review Crims.! Super appreciated..!

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