We Buy Any Car® USA Reviews 

73,621
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 7,992 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and knowledgeable, making the entire process smooth and easy. Many people highlight the outstanding service and efficient user experience, often noting how quick and painless transactions were. Reviewers also frequently mention receiving a fair and great price for their vehicles, appreciating the transparency and helpfulness of the team. However, some customers also noted discrepancies between the initial online quote and the final offer received, leading to disappointment. A few other people also felt that the process could be unorganized or confusing, with occasional long hold times when trying to confirm appointments or a lack of clarity regarding documentation fees.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

User experience

People report positive experiences with the user experience, often describing the process as easy, quick, and... See more

Price

Users describe positive interactions with price, with many reviewers reporting that they received a great and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over-the-top, incredible experience. Thank you, Kendrick, for being an absolute professional. You were prompt, the pricing was fair, and the entire process was incredibly easy. I didn’t even have to l... See more

Rated 5 out of 5 stars

The agent was awesome! He was on time- explained the process in detail. Was curteous and customer service focused (a rarity now days) and was completely upfront about the sales price. The pickup was q... See more

Rated 5 out of 5 stars

I was able to sell my car to we buy any cars in a very timely manner. The specialist Cheryl is very knowledgeable about her job and she answered all my questions and completed all the paperwork quick... See more

Rated 5 out of 5 stars

The associates were very friendly and informative about the process. You definitely should allow yourself the full hour for the scheduled appointment because they really do evaluate every little det... See more


Company details

  1. #2 of 12 best companies in Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

74K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(73,621)

7,972 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

On line valuation is BS!

On line value, after full disclosure of all possible deficiencies, was 2x the initial offer by your appraiser. Not a good way to get a good reputation!

July 24, 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Terry,

Thank you for the feedback. We're sorry you were disappointed, and we'd like to explain how the online estimate and our final offer relate.

Our website provides a valuation estimate, not a firm offer. It is an online valuation generated from the information provided by the customer, and we keep a record of every valuation completed with us. Your most recent online valuation, completed on July 15, reported that the vehicle had no issues, while an earlier valuation had noted a dent to the rear. The final offer is set after a professional, in-person appraisal that verifies the vehicle's actual condition.

We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation. In your case, even after that in-person appraisal, we were pleased to pay you very close to your online estimate and to complete your sale.

We take your feedback seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our New Jersey team is investigating and will be reaching out to you directly to discuss your experience and help restore your confidence in webuyanycar.com.

If you'd like to reach us in the meantime, please contact our Customer Experience Team at customerfeedback@webuyanycarusa.com. Our team works to deliver a five-star experience for every customer, and we'd appreciate the opportunity to earn that from you.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Thorough, quick and easy.

Jon was super nice and thorough. The process was quick and easy and he was very accommodating while we had some time conflicts. Overall, a good experience. We would use again in the future and also recommend.

July 25, 2026
Rated 2 out of 5 stars

I just didn’t appreciate that I was…

I just didn’t appreciate that I was told I would be getting one price over the phone but a whole new LOWER price in person.

July 21, 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Ngi,

Thank you for taking the time to share your experience, and we're sorry that the offer we were able to make in person fell short of what you were expecting.

Our online valuation, and any figure discussed before an appointment, is an estimate based on the information provided by the customer. The final offer is set only after a professional, in-person appraisal that verifies the vehicle's condition. In your case, that appraisal surfaced significant issues that were not reflected in the earlier estimate.

Our professional appraisal identified significant structural, mechanical, and cosmetic issues, including:
- Structural damage to both rocker panels, which must be disclosed to any future buyer
- Power steering found to be inoperable during the test drive
- Extensive rust across multiple exterior panels, including the roof, hood, fenders, and quarter panels

We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation. Our team should have explained these findings and walked you through them before you decided whether to accept or reject our offer, and we're sorry if that fell short.

We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our Minneapolis team is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

If you'd like to reach us in the meantime, please contact our Customer Experience Team at customerfeedback@webuyanycarusa.com. Our team works to deliver a five-star experience for every customer, and we'd appreciate the opportunity to do the same for you.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 4 out of 5 stars

The document fee for online filing or…

The document fee for online filing or reviewing of $100 is crazy. That cost nothing to make a "docusign" or an Adobe signature document are basically free. You are already buying the vehicle @50% value or less. Why not squeeze a little hardes for a bs filing/ admin/ somebody to give the thumbs up fee. Should have just called it a commission 🙄 😒 😑

July 21, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look