We Buy Any Car® USA Reviews 

73,554
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 7,992 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and knowledgeable, making the entire process smooth and easy. Many people highlight the outstanding service and efficient user experience, often noting how quick and painless transactions were. Reviewers also frequently mention receiving a fair and great price for their vehicles, appreciating the transparency and helpfulness of the team. However, some customers also noted discrepancies between the initial online quote and the final offer received, leading to disappointment. A few other people also felt that the process could be unorganized or confusing, with occasional long hold times when trying to confirm appointments or a lack of clarity regarding documentation fees.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

User experience

People report positive experiences with the user experience, often describing the process as easy, quick, and... See more

Price

Users describe positive interactions with price, with many reviewers reporting that they received a great and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Over-the-top, incredible experience. Thank you, Kendrick, for being an absolute professional. You were prompt, the pricing was fair, and the entire process was incredibly easy. I didn’t even have to l... See more

Rated 5 out of 5 stars

The agent was awesome! He was on time- explained the process in detail. Was curteous and customer service focused (a rarity now days) and was completely upfront about the sales price. The pickup was q... See more

Rated 5 out of 5 stars

I was able to sell my car to we buy any cars in a very timely manner. The specialist Cheryl is very knowledgeable about her job and she answered all my questions and completed all the paperwork quick... See more

Rated 5 out of 5 stars

The associates were very friendly and informative about the process. You definitely should allow yourself the full hour for the scheduled appointment because they really do evaluate every little det... See more


Company details

  1. #2 of 12 best companies in Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.8

Excellent

TrustScore 5 out of 5

74K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(73,554)

7,908 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We Buy Any Car Takes Away the Dread of Selling a Car

See my Google review. Scott Goodman was great to work with. Took away all the dread of selling my daughter's car and made it a simple business transaction. I got what I considered a fair offer for the car, Scott was easy to work with and the office staff were friendly and professional. Can't ask for more. I would recommend anyone needing to sell a car, at least consider getting an offer from We Buy Any Car.

July 19, 2026
Rated 5 out of 5 stars

Chase was the employee and he was…

Chase was the employee and he was outstanding. We got our check in about 45 minutes pretty seamless process and then he called us the next day and said hey he left your garage door remotes in your car so of course he went and got him but I was just very nice and outstanding of him.

July 21, 2026
Rated 2 out of 5 stars

the price i was quoted was not close to…

the price i was quoted was not close to what i received. the reason was not Vaid. The person who test drove and inspected stated there was nothing wrong with the SUV truck. The updated quote came from unknown person who said he did not like the way the engine sounded from the video. I will be sending bad reviews throughout social media

July 21, 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Mario,

Thank you for taking the time to share your feedback about your recent visit to our Toms River location. We're sorry to hear the experience did not meet your expectations.

Our online valuation is based on the information provided by the customer. The final offer reflects the verified condition of the vehicle after a professional, in-person appraisal — these are two distinct steps, and the second is what allows us to account for anything the initial estimate could not capture.

In this case, our professional appraisal submitted his finding back to our corporate team who identified upper engine noise, a mechanical condition documented during the inspection. This was a genuine finding rather than a matter of opinion, and conditions like this directly affect a vehicle's verified value.

We invite all customers to join the appraisal process so they can see what we see and understand how a vehicle's condition affects its valuation. Our team should have clearly explained the nature of this finding before you had the opportunity to accept or reject our offer.

We take your feedback very seriously and have logged a formal complaint on your behalf. The Area Manager responsible for our team in Toms River, NJ is investigating and will be reaching out to you directly to discuss your experience and find a way to restore your faith in webuyanycar.com.

Kind regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Chris’s honest assessment

Chris’s honest assessment of our car helped us to decide that it was the best way to quickly sell and to avoid the hassles of private party buyers and the transfer of title.

July 19, 2026
Rated 4 out of 5 stars

Everything was fairly easy.

Everything was really great. Only complaint was when I attempted to call back to confirm our appointment, on hold for 35 minutes, multiple attempts to call etc. Lou who came out to appraise vehicle was great. Whole process pretty easy. Time given for vehicle to be picked up after purchase transaction is anywhere from 5-7 days or 7-10 depending on who you talk to.

July 21, 2026
Rated 5 out of 5 stars

I needed to sell my car to help a…

I needed to sell my car to help a family member, who really needed the finances. I came to We Buy Cars to get a fair price for my vehicle. I expected one price, but due to some hidden issues with the vehicles, I excepted another price. Tommy Lancaster was very professional with his approach on the sell. He explained all the steps that was used to get to the final price. He helped me negotiate the final price. I would recommend We Buy Cars to anyone looking to sell their vehicle.

July 14, 2026
Unprompted review
Rated 4 out of 5 stars

Sale of a 2011 Acura

The process is straight-forward and efficient. The representative was professional and fair. My recommendation would be to provide more transparency on the associated fees involved in selling a vehicle. There should be some footnote on the website that the quoted car value will be adjusted based on the physical review of the car and reduced by some amount for documentation fees.

July 15, 2026

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