Quick, efficient, knowledgeable staff that go the extra mile. Delivery service is good, collections a little wait depending on how busy it is. Prices are realistic and products are top class.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service from Wern Wood. Bought railway sleepers for a garden project also postcrete and some screws. Excellent prices, best I could find for all products. Speedy delivery at reasonable cost ( I... See more
I received fantastic service from Wern Wood. Received my insulation order same day which allowed me to get on with the job in hand sooner than I was expecting. They were helpful over the phone as wa... See more
Company replied
Required decking boards and joists for a home project. Ordered the materials from Wern Wood. Price wasn't over expensive and the quality was perfect for the job. Delivery was prompt and delivery staff... See more
Company details
- Lumber Store
- Do-it-Yourself Shop
- Garden Center
- Landscaping Supply Store
- Plywood Supplier
- Woodworking Supply Store
Written by the company
Wern-Wood is an independent timber merchant serving South Wales, supplying high-quality timber, fencing, decking, and building materials to both trade professionals and DIY customers. With a strong focus on value, availability, and reliable service, Wern-Wood is committed to offering competitive pricing, including a Price Match Promise on like-for-like products. Customers can benefit from a convenient next working day delivery service, with the option to select a preferred delivery date at checkout, as well as Click & Collect from the yard. Orders are handled by an experienced team who understand the demands of building projects and aim to provide a straightforward, dependable service from order to delivery. Wern-Wood combines traditional merchant values with a modern, customer-focused approach, making it easier to source the right materials quickly and with confidence.
Contact info
Wharf Road, SA11 2JX, Neath, United Kingdom
- 01639 874760
- david@wern-wood.co.uk
- wern-wood.com
4.4
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
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I ordered 30 2.4m sleepers from Wern…
I ordered 30 2.4m sleepers from Wern Wood back in April for a garden project.
From start to finish they were friendly and helpful, from the gent I dealt with when ordering them to the 2 guys that delivered and unloaded them.
The product is great, the service was great, that's what you want from a company these days!! MB
April 29, 2024
Unprompted review
Great service from the team
Great service from the team, would highly recommend
June 18, 2024
Unprompted review
Good company to deal with
Good company to deal with. Some of the wood 4x2 4.8m lengths were not up to scratch. Some bowed and some split but managed to use them. Driver and mate who delivered were polite and unloaded the wood. They were an asset to your company. Decking was of a good quality. Good response when talking to the company. Delivered on time.
June 5, 2024
Quality wood,superb prices great service
Superb company great prices quality wood super friendly. Highly recommend will never go anywhere else again
May 22, 2024
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Super helpful driver
I took delivery of some sleepers today. The wood looks good quality and the driver went above and beyond to leave the timber in the best place for me. I would definitely recommend Wern Wood.
May 21, 2024
Unprompted review
Couldn't ask for better 10/10
Great bunch! Ordered online over the bank holiday weekend, it was delivered nice and early Wednesday morning! They even took it round the back garden for us.
May 8, 2024
Reply from Wern Wood Timber Merchants
Thanks Lisha , we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Reply from Wern Wood Timber Merchants
Thanks for the review carl , hope to hear from you soon !
Reply from Wern Wood Timber Merchants
We’re thrilled that you enjoyed our top-notch service Michelle
Hope to hear from you soon !
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Fantastic company ,Fantastic timber
Visited today after messaging them on social media. Nothing was to much trouble all the boys extremely helpfull. And the price was the best i found .quite easy to get fobbed off with bent timber, but quality was fantastic. Cheers
April 18, 2024
Unprompted review
Reply from Wern Wood Timber Merchants
Hi Russel, Thanks so much for leaving this 5* review! We hope to see you again soon. Have a lovely day!
Recommend
Good prices, good quality and easy to order, have used them several times and will use again
April 12, 2024
Reply from Wern Wood Timber Merchants
Thanks Craig!
We appreciate your repeat business and look forward to seeing you soon
The two men worked well as a team.
The driver and his mate carried all the heavy boards and stood them against the house wall at the end of our fairly narrow driveway.
April 4, 2024
Very happy with the quality of the…
Very happy with the quality of the product I bought very quick delivery and very helpful will buy again
April 3, 2024
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