WeTravel Reviews 

We’ve been using WeTravel for a few years now, and it’s incredible to see how much the platform has evolved into an essential tool for travel businesses like Haitian Nomad. They have streamlined so many aspects of our operations, from automated payments to customer bookings, making our processes much more efficient and allowing us to focus on delivering the best experiences to our clients.

One of the standout aspects of WeTravel is their commitment to listening to their clients and continuously improving their services based on our feedback. They really understand the needs of travel businesses and are always proactive in providing updates that enhance the user experience.

Working with Brandon has been an absolute pleasure—he’s always available, responsive, and attentive to our specific needs. We really appreciate the personal touch and support we receive from him and the entire WeTravel team.

Overall, our experience with WeTravel has been amazing, and we couldn’t be happier with how they’ve transformed our booking and payment processes! Highly recommend it for any travel business looking for a reliable and innovative platform.

WeTravel continues to improve functionality. It helps that we have a dedicated Account Manager that checks in with us quarterly. Brandon is wonderful to work with, he listens to our feedback and makes sure he understands our needs and shares this info with his team. I am excited to continue to work with the WeTravel platform, and all the new features they have and plan to roll out.

Deanna is a total professional and was immensely helpful in our getting our tours set up for sale in the most efficient way possible.

We travel is really helpful and our account manager is always in contact to help us.

WeTravel has helped simplify my travel business immensely, and my Account Manager, Deanna, has been a great help throughout my experience.

Deanna-san, the representative in charge, was extremely friendly and handled even difficult questions with care. She not only provided clear answers but also offered alternative solutions, which was very helpful. The overall quality of service was high, making me feel confident and secure in using their services. Even when issues arose, the support was both appropriate and quick, allowing for a stress-free experience. This is a reliable company, and I would definitely use their services again.

I had a problem with my subscription invoice, and my account manager, Molly Wenske, resolved it within an hour. She is very attentive to our needs and seeks answers to every question or concern I have. Molly is an absolute joy to work with. I give her 10 out of 10 stars!

The platform has been a terrific addition to our business. It is much more modern and technologically advanced than our previous reservation process. It has also become an effective marketing tool that allows our tour groups to recruit additional participants.

Our Account Manager Brandon has been very helpful and always takes the time to catch us up on new features. He understands our business and finds ways that we can better utilize the WeTravel system. Thank you Brandon!

Very responsive, one of the best rates in the market, and always helping to resolve issues!

Great platform, user-friendly and with great support on the back end!

We've been with WeTravel for 5 years and have had a good overall experience with the trip planner and payment solutions being the main reasons we use it. Our account manager is very responsive and a big help. WeTravel also innovates given customer needs, as they send surveys and organize video calls to receive feedback. Their online summits that bring extra value to the travel community as also a plus!

I am happy my agent always responds to my questions.

Great way of payment and very easy to use! I am really happy with the experience with these payment provider.

Daniela gave us a great review of the last 3 months and even a briefly report of how we are managing our account. also, she explained to us the new features that wetravel is working on.

Wetravel is probably a good site for many people. But it is not good for me. When something goes well, it always starts to sag. It takes payments, rejects them, sells memberships to use the panel, and when it starts taking payments, it creates a lot of problems. There was a problem with Sepa payments, I closed Sepa payments. Although the card payments were successful, they were not transferred to my account. I still used my means to make a tour. I am personally in contact with customers. Although the customer did not object, he returned the payments I received. The expenses went out of my pocket, my total loss was 55 thousand USD, and my programs and tours were interrupted. I am both complaining and want my grievance to be resolved.

The platform is very intuitive and easy to use. While also being incredibly sophisticated in all it allows us to offer our client. On the client side we have found that the experience is fluid and self explanatory.
The best of all has been the costumer service. We have felt accompanied during the learning process at all times.
Highly recommended.

Very very Helpful, aleays ready to assist us any time with any topic, acertive and clear help. Congratulations for having Carla Mazzini on your team!!

WeTravel's customer service is excellent—always quick and attentive. My contacts, Nadine and Dominique, always respond promptly and are incredibly patient, helping me with every detail.

It is an excellent platform, reliable and secure, that has helped us boost our tourism business to the next level. Thank you WeTravel.

Great experience working with WeTravel, very intuitive tool for processing payments