Cashout for 46 changed from approved to processing while I was at work. No email, no account message, just the same reference opening an empty details box. The issue stayed unresolved in the history
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ticket 58204, raised because a verified account was asked to verify again. first reply said routine. second said a new device login. third said random. fourth said the first three should not have spec... See more
The issue was not about losing money. It was that new games disappeared from the lobby, which made the process feel unreliable.
Played Jammin' Jars on my tea break and it froze mid-round. Reopened, the spin was there but the balance took a while to catch up. Sorted itself out eventually, but it put my heart in my mouth.
1.4
Bad
38 reviews
No recent history of asking for reviews
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The offer showed x50 above the deposit…
The offer showed x50 above the deposit button, but the active bonus page said x50 afterwards. When I raised it on chat, Jessica just told me the terms were final.
August 21, 2026
Unprompted review
Dan asked me to send a photo of the…
Dan asked me to send a photo of the bank statement, which took a good hour to sort out on a phone at the kitchen table, and the next agent said statements are not needed for a cashout and wanted a passport photo.
August 21, 2026
Unprompted review
password reset email took forty minutes…
password reset email took forty minutes to turn up.
August 21, 2026
Unprompted review
two nights ago
two nights ago, I tried to withdraw 63. The cashier showed one minimum first, then the final screen changed it. That is a messy place to discover a new rule. Support still had the same old note afterwards
August 19, 2026
Unprompted review
I opened ticket #52760 after the…
I opened ticket #52760 after the account page contradicted itself. The issue was that they asked for details already in my first message. friendly support is not useful when nobody reads the thread. Support had the account reference in front of them.
August 20, 2026
Unprompted review
the account page has a verified badge…
the account page has a verified badge with no date on it. so you cant tell when the KYC was done, which matters when they ask again. asked for the date and was told agents cant see it either
August 18, 2026
Unprompted review
I browsed the FAQ before depositing and…
I browsed the FAQ before depositing and saw one withdrawal time.
Inside the account, the cashier showed another.
Already messy..
August 21, 2026
Unprompted review
My experience was fine at first
My experience was fine at first. Then the slot list looked bigger before registration, and the rest of the session became a hassle.
August 20, 2026
Unprompted review
the history page stopped loading
the history page stopped loading; the acount page offered no useful explanation.
August 19, 2026
Unprompted review
18 megaways games vanished off the…
18 megaways games vanished off the lobby on friday and no ones said WHY.
August 20, 2026
Unprompted review
Support took two days and sent the same…
Support took two days and sent the same copy-paste reply.
August 20, 2026
Unprompted review
deposit failed twice then charged me…
deposit failed twice then charged me once, sorting that out was a pain.
August 19, 2026
Unprompted review
deposit limit kicked in too late.
August 20, 2026
Unprompted review
The lobby looked misleading.
August 21, 2026
Unprompted review
Limit button disappeared behind the…
Limit button disappeared behind the phone keyboard.
August 21, 2026
Unprompted review
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