When we struggled everywhere else to get a new deal, Willows Finance could not have worked harder to find us a new product and help us get back on track. Jamie and the team were superb from start to f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jeff, Corrine, Jamie and the Team at Willow Finance are simply the best. They go out of their way to find lenders who are tailored to your requirements and are so quick and efficient, my paperwork was... See more
Company replied
Remortgaging made easy! So impressed thought I would be paying overly inflated interest rates because of a knock to my credit rating not long ago but no! It was secured for 5 years and very affordabl... See more
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I’m truly grateful for all of Jeff’s help in securing my second charge mortgage and consolidating my loans, especially considering my bad credit. The whole process took only five days, which was i... See more
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Company details
Written by the company
Willows Finance, established in 2008, has been a trusted name in the financial services industry for over a decade. Specialising in secured loans, mortgages, and bridging finance, we cater to clients varying needs and circumstances. At Willows Finance, we understand that securing financing can be a daunting task, especially for those with complex situations. That's why we pride ourselves on our ability to assist thousands of individuals with intricate mortgage or secured loan applications. Whether our clients have credit issues, complex income structures, or properties with non-standard construction, we have the expertise to find solutions that meet their needs. Unlike automated processes, all our cases are meticulously reviewed by a team of highly experienced underwriters. This ensures that each client receives personalised attention and tailored solutions that are suited to their unique circumstances. Our commitment to manual review allows us to understand the nuances of every case and provide informed decisions that best serve our client's interests. At Willows Finance, we offer loans ranging from £10,000 to £1,000,000 and beyond, providing flexibility to meet a wide range of financial requirements. Whether it's for home improvements, debt consolidation, property purchases, or other purposes, we have the resources and expertise to facilitate financing solutions that align with our clients' goals. Furthermore, we welcome referrals from other mortgage brokers who may be facing challenges in placing their clients. Our collaborative approach enables us to leverage our expertise and resources to assist clients who may have otherwise struggled to secure financing through traditional channels. lients
Contact info
1st Floor, Brocastle, Bridgend , CF35 5AS, Bridgend, United Kingdom
- 01656 766158
- Customerservice@willowsfinance.co.uk
- willowsfinance.co.uk
secured loan for home…
When we needed a secured loan for home improvements we contacted Jamie we are very happy with the service, always kept us up to date with everything recommend best offers and lenders made everything easy from start to finish would highly recommend
June 17, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Mitzi - Thank you for taking a few minutes to review our service it’s always great to hear good feedback. Many thanks Jamie
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Amazing customer service
Jeff and his team have done nothing but support us through-out, they have done all the leg work, and I honestly can't thank them enough. Would definitely recommend 👌
June 12, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Helen thank you for taking time to leave us a great review, it is always very much appreciated- The customer plays a key role in the process so thank you for the support. Jeff
Amazing from start to finish in what…
Amazing from start to finish in what has been a complex case for funding. Jeff and team have been first class.
June 12, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Lee -Yes a complex case and we did it ! Thank you helping us get this over line. Best wishes
Many thanks to Willow Finance ltd and…
Many thanks to Willow Finance ltd and Simon who was is a credit to the WF family. Super helpful, quick on emails and WhatsApp’s. Helped us get sorted asap without any judgement and quick to answer any questions. Highly recommend to everyone. Made the process straightforward without any stress or pressure.
Many thanks for all your help.
June 12, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Rebecca-Greatly appreciate your positive feedback- so glad we could help you. All the very best to you. Regards Simon
Exceptional Service
We had an amazing service from Jamie & Simon. I cannot thank you enough guys for all your help and hard work, we had a difficult case but both of them made it possible!
Only a week and everything was complete.
Communications was so easy and received response from Jamie in just few minutes.
They are truly professional and exemplary in dealing with customers.
We would highly recommend this company.
Thank you!
June 5, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Emily & Dan - thank you very much for a lovely detailed review, it’s very much appreciated. kind Regards Jamie
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Exemplary Service …
Jamie and Marie have been incredibly helpful and I would have absolutely no doubts about recommending them to anyone. First Class service. Patient and Proactive
June 3, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Frank We got there in then end your patience and help was much appreciated- thank you very much for taking the time to write a great a kind review. Many thanks Marie
Jeff Jamie and the team are fantastic
Jeff Jamie and the team are fantastic. They got us the best deal and kept us updated every day. Always available to speak to and even answered questions out of hours. I cannot recommend them highly enough. They are the best team we have used. Thank you
May 28, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Claire always great to have feedback like yours & many thanks for taking the time to post a very kind review.
Excellent service
Excellent service , from the first step to the last the whole team were fantastic, made everything simple and easy to do. Would highly recommend. Thank you all
May 16, 2024
Unprompted review
Reply from Willows Finance Ltd
Thank you very much indeed for taking the time to leave us a wonderful review- the whole team are very grateful . Many thanks Jeff
Would highly recommend this company
Would highly recommend this company, from start to finish have been so easy to work with and very quick to respond to question. Everything completed within 2 weeks.
May 14, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Paul - thank you very much for taking the time to leave a a great review- it was a pleasure dealing with you. Kind Regards Jeff
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I have received my loan
I have received my loan, Jeff and the team have been fantastic, excellent, quick and the communication was first class, the organisation was well experienced and really knew what they were doing. I highly recommend Willows finance, and will definitely use them in the future should I need to. Your organisation is the best, toms up.
May 3, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Ese - Thank you for the great feedback- it’s always a team effort at Willows to ensure a positive outcome for our much valued clients -I will pass on the lovely comments to all the team. Many Thanks Jamie
Great service by everyone we dealt with…
Great service by everyone we dealt with would highly recommend
May 2, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Richard - very kind of you taking the time to leave us a great review always great to hear feedback like this -Many thanks Jamie
Easy access to people not call centres
The people that dealt with me were excellent and on hand whenever you needed them.
April 22, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Martin thanks for taking time to leave a reply, we take great pride in be readily accessible for our customers 7 days a week - many thanks for using Willows Finance
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish, kept us updated at every stage. Would definitely recommend.
April 29, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Emma thank you for taking the time to leave us a lovely review it’s very much appreciated by the whole team 👍
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From the first call to the last…
From the first call to the last everyone I spoke to were so helpful and the process was so very efficient
April 23, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Jason - really glad we could provide you with exactly what you requested, please don’t hesitate to come back to us in the future - many thanks Jamie
I have today received my mortgage offer…
I have today received my mortgage offer which was not an easy process due to my circumstances, but I have to say Jeff and the team have been fantastic, they really helped me through things and got me over the line when I wondering if it just wasn’t to be. I couldn’t recommend Willows finance highly enough, and will definitely use them in the future should I need to.
April 22, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Marc - thank you for taking time to post a review - the team at Willows are always grateful for positive feedback- very much appreciated.
Good job
Simon, Jeff and the team really helped to secure my loan, for my home improvements.
The comms were good and they provided appropriate advice up until completion.
Thank you Willow finance
April 17, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Rick thanks for taking time to give us a great review always good to hear & glad we could assist you !
Nothing short of amazing!!
This is the 2nd time I have used Willows Finance to look at our options when we needed to raise some funds for home improvements and debt consolidation. My experience has been nothing short of amazing on both occasions.
They were open and honest about what my options were, they listened to my preferences and were on hand to offer advice when needed.
I did not experience any pressure to take up the offer available to me and encouraged me to read everything carefully and were on hand to answer any queries. The fees were discussed before any agreement and these were deducted from the loan, rather than paying anything upfront.
Jeff, Jamie and Camilla, I can’t thank you enough for your help, support and professionalism. I would highly recommend Willow’s Finance and would not hesitate to use again in the future.
April 17, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi SL
So we glad we could assist you with your preferred option & thank you so much for a such a glowing review - it is very much appreciated. Kind regards Jeff
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The whole team were so helpful
The whole team were so helpful, very responsive and really friendly. Thank you!
April 16, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Saphire - thanks for the very kind review very much appreciated.
Excellent Service
Smooth, Efficient Service. I was Kept up to date throughout the whole process. Quick and Easy.
April 12, 2024
Unprompted review
Reply from Willows Finance Ltd
Hi Sam - Glad we could help thanks for tasking time to leave a review
Would highly recommend!
Would highly recommend these guys. I was lucky enough to have Jeff who took care of the loan from start to finish on what was quite a difficult case. Through no fault of willows the loan took a while but Jeff kept me updated throughout.
I wouldn’t hesitate to use them again.
April 10, 2024
Unprompted review
Reply from Willows Finance Ltd
Thank you Rosie very much grateful for kind words.
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