Fast and efficient from ordering online to delivery to my door. The slippers were exactly what I ordered. Stylish, warm and comfortable.
Company replied
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See what reviewers are saying
Sandals arrived promptly but unfortunately had to return through no fault of west midland co. Received a replacement pair but same thing happened had to return these. All very business like so can't... See more
Company replied
When my wifes delivery of slippers were received, she found them 1 size too big. I am not very good on comps. so I phoned the company& spoke to a very understanding man who took imeediate action, & so... See more
Company replied
Shoes arrived today beautifully packed. They are to wear at my daughter’s wedding & I am so pleased with them. Managed to get them cheaper with West Midland Shoe Company than I could anywhere else. Co... See more
Company replied
Company details
Written by the company
West Midland Shoe Company is a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contact info
West Midland Shoe Company, ST14 8HU, Uttoxeter, United Kingdom
- 01889561790
- info@wmsc.co.uk
- wmsc.co.uk
Fast delivery
Fast delivery. Good communication. Very good value boots with free delivery.
November 24, 2023
Reply from West Midland Shoe Company
Hi Tina
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you enjoy wearing your Amy Boots this winter and many more to come.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
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Not my size !
November 24, 2023
Reply from West Midland Shoe Company
Hi Sandra
Thank you for taking the time to write us your review.
We are so sorry that we did not have your size in the Caitlin Dalmatian. Caitlin is one of our best selling Elastic Shoes and we will definitely be getting more stock in for next summer, in new colours.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
I love Adesso shoes
I love Adesso shoes, and WMSC has a great range of these comfortable well fitting leather shoes. They were delivered promptly and beautifully packaged.
Thank you.
Maureen Wilson
November 15, 2023
Reply from West Midland Shoe Company
Hi Maureen,
Thank you for taking the time to write us a review.
Customer service is very important to us so it's great to hear that you received excellent service.
We hope you enjoy your Alex Shoes. Our designer is constantly working on new designs to keep up with every day needs of our customers.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
fast and kind
Order arrived very quickly and product was good. Customer service replied immediately and very kindly to my email. Very good experience overall.
November 23, 2023
Reply from West Midland Shoe Company
Hi Silvia,
Thank you for taking the time to write us a review.
Customer service is very important to us so it's great to hear that you received excellent service.
We hope you enjoy your larger size Tanya Boots and we appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Love these shoes
Love these shoes, my third pair so far. Great customer service and delivery
November 22, 2023
Reply from West Midland Shoe Company
Hi Ruth
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you enjoy your Sarah Shoes and they add a little colour to your outfit on these winter days .
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
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Reply from West Midland Shoe Company
Hi Gwyneth,
Thank you for taking the time to write us a review.
Customer service is very important to us so it's great to hear that you received excellent service.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
We do hope your Lugano slippers are keeping your feet nice and warm on these cold nights
Best Wishes
WMSC Customer Service Team
Great slippers would recommend fabulous
November 18, 2023
Reply from West Midland Shoe Company
Hi Barbara
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you enjoy your Nancy Slippers and they keep your feet cosy during the cold winter nights.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Often my go to!
Excellent choice of mid range shoes and comfortable for those of us who need more flexibility in their shoe. And don’t find the brands elsewhere. Good pricing and prompt delivery.
November 17, 2023
Reply from West Midland Shoe Company
Hi Fran
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you enjoy Sheffield Slippers and they keep your tootsies nice and warm during the cold winter nights.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
West Midlands Shoe Company offered me a…
West Midlands Shoe Company offered me a great service when choosing shoes to complete my Mother of the Groom outfit. I wouldn’t hesitate in using them again and would definitely recommend them to others.
November 17, 2023
Reply from West Midland Shoe Company
Hi Gail
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
It was lovely meeting and helping you, we hope you have a fabulous time at the wedding.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
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Reply from West Midland Shoe Company
Hi Marion
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you enjoy Sarah Flowers Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Excellent service
Excellent service. Fast delivery and quality products. Highly recommend.
November 14, 2023
Reply from West Midland Shoe Company
Hi Susan
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you enjoy your Paxton Boots this winter and many more after.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Great service and price
Great service and price. Quick delivery. Now all set for my daughters wedding. Ann
November 1, 2023
Reply from West Midland Shoe Company
Hi Ann
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you enjoy your Judi Bag and have a fabulous time at your Daughters wedding.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Great all round
Really good price, easy ordering, quick delivery, smooth return and prompt refund when needed
October 28, 2023
Reply from West Midland Shoe Company
Hi Sharron
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We do hope you enjoy your replacement Sarah Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
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Everyone was very helpful.
October 20, 2023
Reply from West Midland Shoe Company
Hi Gillian
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you enjoy your Frisco Sandals when the weather improves.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Quick delivery and packaged really…
Quick delivery and packaged really well. Look forward to wearing them for a Christmas party
October 19, 2023
Reply from West Midland Shoe Company
Hi Mrs Williamson
Thank you for taking the time to write us a 5* review.
Customer service is very important to us from order to delivery and everything in between so it's great to hear that we're meeting our own high standards.
We hope you have a great party.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Reply from West Midland Shoe Company
Hi Preston
Thank you for taking the time to write us a 5* review.
It's great to hear that you had a smooth experience purchasing your shoes. Customer service is very important to us from the first click of your mouse to the knock on your door.
We hope you enjoy your new boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Super soft shoes. Shoes arrived as I was told they would
Shoes arrived as I was told they would. Lovely soft leather and a great colour.
October 20, 2023
Reply from West Midland Shoe Company
Hi Rosalind
Thank you for taking the time to write us a review.
We take great pride in the quality of our shoes and spend a lot of time working with our suppliers to get top quality leathers so your recognition of that really means a lot.
We also take great price in the service we offer and would love to achieve that final star from you so perhaps you would be kind enough to let us know how we can improve our service further.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
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Fabulous boots beautifully made
Fabulous boots beautifully made. Excellent delivery and very quick
October 18, 2023
Reply from West Midland Shoe Company
Hi Pauleen
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Yankee Boots now Autumn is coming.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
Impressive service
Unfortunately the trainers didn’t fit, but the delivery, product packaging and most importantly the returns process was most efficient. Trainers returned on Saturday, notified of refund on Monday- impressive. Will definitely shop again with the company.
October 11, 2023
Reply from West Midland Shoe Company
Hi Gillian
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We do try our very best to process the refund on the same day we receive the goods back, we are sorry that your Emily trainers did not fit.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
easy to order and delivery was rapid
October 18, 2023
Reply from West Midland Shoe Company
Hi Donna
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Lalya Elastics.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Best Wishes
WMSC Customer Service Team
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