Everything from 1st contact to ordering and delivery of goods! The quality is of very high standard and works perfectly, looks great, we love the result in our hall. Always quick response in dialogue... See more
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Industrivej 59, 6760, Ribe, Denmark
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Replied to 94% of negative reviews
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My end to end experience with WoodUpp was great. Their support answered all my questions quickly and even sent me a personalized email notifying me when product I was interested in was back in stock (shout out Elaina M.!). The product shipped quickly, was easy to assemble, and is high quality. I am very pleased with my purchase.

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I recently purchased the embrace room divider and I want to share my wonderful experience in dealing with Woodupp -especially Mick. Mick provided excellent communication when I made my initial inquiries and was given a great verbal description of the collection. The dividers were very well made and quite easy to install.

Reply from WoodUpp
THEY LISTENED TO MY CONCERNS AND FEED BACK. THEY REACHED OUT WHEN I CONTACTED THEM AND SHOWED GOOD WILL WITH PROVIDING A DISCOUNT CODE WHEN THE OTHER CODE HAD ALREADY ESPIRED.

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You make the highest quality shelves and accessories. Everything feels and looks high end and is super functional. Keep up the great work.

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The products are great. The only reason this isn't a 5-star is because I got a bill for $140 of customs fees AFTER I paid for the shipping.

Reply from WoodUpp

Reply from WoodUpp
Rang Woodupp in Qld to Confirm the Product Embrace 1 was in Stock for Quantity i Required.Spoke to Ben who was part of the Sales & Support Execitive Team.Ben was Very Knowledgeable on the Product and Communicated on All Aspects of the Embrace 1 Install and any Queries I had.
In A World Full of Over Hyped Products Online the Company Woodupp in Qld Over Delivered with this Well Built and Functional Screening for My Newtown Studio Apartment in Sydney.
Would Not Hesitate Recommending Woodupp in Qld and Contacting Ben and his Team for any Queries regarding their whole product line.
Cheers

Reply from WoodUpp
Remote never worked with the LED lights, we tried calling, but sent to a European number and onhold for ever, disappointed.

Reply from WoodUpp
Ordered two panels - for king size bed head- chose oak with beige felt- cut two circular holes for power point and refitted by electrician- great advice from team to avoid chipping.
Delivered on time as promised.
Great experience and service from Day 1, Delivery and post Delivery- Love the look and product- looks 5 star.

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Reply from WoodUpp
Nice concept. Some accessories were out of stock. some accessories you have to buy the matching hardware (i.e.. black finger screws) separately. $30 per hook seems expensive. Using 3M Command Hooks would be more cost effective.

Reply from WoodUpp
Couldn't be happier with the choice. WoodUp acoustic panels are of an extremely high quality, looking amazing and fairly easy to install. I started the project with free samples, accurate measurements to order the right quantity and installation hardware. Using the right tools, it was a fun to cut them to a desired length and glue them on to the wall securing with screws as well. Got a TV bracket too, which was super easy to mount, led strip lights and some hanging nobs or shelves will follow soon. Very satisfied with the product, service including delivery and installation. Now time to enjoy it. Thanks

Reply from WoodUpp

Reply from WoodUpp
Great product fast delivery. I was concerned how it would hold such a big TV but it’s so strong. Only down side were the instructions the QR takes you to a web page that didn’t work for me so I figured it out.

Reply from WoodUpp

Reply from WoodUpp
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