WoodUpp Reviews 

Bought the accoustic panels and the quality is great, easy to install with fantastic accessories to go with. Customer service was quick to respond with any questions we had. Highly recommend these guys.

Panels were what I expected, well made and easy to handle

The product is beautiful, versatile, and easy to install, but I believe you could improve the wood-on-felt attachment. I loved the accessories; they are well-made and incredibly useful.

Excellent communication and prompt responses. Just waiting on my client to approve the job.

Not enthusiastic about the customer service. I let them know one of the panels arrived a few shades darker than the rest and the response was to sand it down or re-stain the other panels..? That seems like a lot of work to correct a mistake that I didn’t make. The product is not as high quality as I expected and some of the accessories are kind of junkie, like the string picture magnets- they break as soon as you try to use them. The magnet just comes right out of the cheap plastic. The dupps are also plastic which is crazy for how much you pay for them. Overall really disappointed by the quality and customer service.

Installed WoodUpp panels recently, and am pleased with the quality and almost consistent veener. MDF is stapled to the felt, which has a drawback that once you cut the MDF it leaves it unsupported from one end, so you need glue as well.

Great company, good communication, sorted out all extras and we are very happy with the panels.

Good product but the QA isn’t great — I can see vivid saw blade marks on many of the pieces, little notches and scuffs, and splinters coming from the edges (since they’re not buffed after cutting). For the price, I expected fewer of these issues. But, they aren’t really noticeable more than a few feet away. At that distance and greater, they look pretty good! And installation was simple

À great investment to upgrading à bathroom

They were supposed to send me the damaged part, but it never went beyond the promise.

This is a high quality product- we love our new wall! The panels are solid, easy to install with the online instructions, and provide a polished look. The customer service was excellent- they even sent a personalized welcome video! Delivery was timely and the accessories through Create are beautiful and well-constructed. We especially enjoy the LED lights which give the room a warm feel.

What a beautiful product. It's installed behind me in my office, and I am in daily web meetings. Many have commented on how great it looks, and I appreciate the improvement in my office acoustics. Well done!

The samples were amazing and we can't wait to order!

In the end it was the support and the final outcome that made this all worth it. The end product is beautiful and exactly what we had hoped it would turn out.

There were a couple of challenges. The opportunity for improvement for Woodupp is to beef up the slat panel packaging. We received two boxes and one was open on both ends on our doorstep with the ends damaged. Woodupp did a great thing is how they handled the replacement - no questions asked, and expedited the replacement. The third package arrived, also opened at both ends but fortunately the material was not damaged.

Installing the panels was straight forward. Cut an outlet hole was a little more challenging than what training videos let on, but the outcome was great - just measure carefully.

The large TV bracket is easy to install, but heaving a 65" TV up onto the bracket requires 2 people.

Finally, the end result: Stunning. We love it. The TV mount and the wire hiding tubes make it look like a floating TV. Perfect.

Note: I bought the screws from Woodupp because the TORX head screws are easier to drive compared to Phillips.

Excellent shelf well worth the price and looks great on the slat wall. Just one thing the black screw tops provided could the thread be a little longer as i could not tighten them as too short had to use some allen key screws.

Great product, great customer service. Only downfall is lack of sizing options in the shelving department. But overall very happy.

We chose WoodUpp panels as they had the colour wood with the lighter felt backing that we wanted. We needed them in a hurry and the team ensured that they arrived on time. We are thrilled with the results. We used the panels on two walls and brought the shelves which finish off the look. We highly recommend WoodUpp 🤩

Amazing product and service. I ordered it with a little reserved expectation and was so wrong! Product was exactly as advertised and shipped promptly and arrived with no damage at all. Amazing experience…
Thank you

I love the whole product range!
The customer service and technical knowledge has been amazing. I will definitely be back for more! :)

Samples were delivered as promised, I will be purchasing soon as I can line up a contractor for my project