The explanations on the advertisements are clear and detailed. The website is very user-friendly. The process went very smoothly for me. Especially Steffen Wengert helped me a lot by answering all of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
With Wunderflats you choose your furnished apartment, say how many months you're staying and book it with the click of a button. This offers you the freedom to do an expat assignment, a freelance project or start a job in a new city.
Contact info
Rosenstraße 16,, 10178, Berlin, Germany
- +49 30 308 09 62 9
- service@wunderflats.com
- wunderflats.com
Replied to 82% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Works as expected.
Works as expected.
Found a flat, made a reservation, and I am soon going to move in. Many thanks to Steffen Wengert for his guidance in a negotiation with the flat owner.
Responsiveness and a good supply of…
Responsiveness and a good supply of apts to choose from.
Great Service
had a very smooth and positive experience with Wunderflats. The entire process of finding and securing an apartment was well-organized and efficient.
A special thanks to Jana Ladwig, who was extremely helpful, responsive, and supportive throughout the process. She made everything much easier and guided me at every step.
I truly appreciate the service and would highly recommend Wunderflats to anyone looking for accommodation.
Thank you for your quick and clear…
Thank you for your quick and clear responses. Milan helped me to find the best room for me.
Great apartment, great service
Nourhene was so attentive and responsive. She made things easy to understand and kept things moving forward. The unit itself was exactly as advertised and hopefully checking out will be as seamless as getting into the apartment.
very good service
I had a great experience booking my apartment through Wunderflats. Steffen Wengert was incredibly helpful, professional, and made the whole process smooth and easy. Highly recommend his service!
Like maps, wish there was a verified only search
The listings on the map setting are useful for people working in a specific location. An idea for a useful feature would be the ability to restrict searches to verified listings only, or listings where Wunderflats is handling the first month payments.
I am very satisfied with the service…
I am very satisfied with the service and support provided by Milan M. Everything went smoothly and professionally. Thank you very much!
I really liked how user-frendly and…
I really liked how user-frendly and easy to use this website is. I would particularly like to thank Isidora for her prompt assistance in resolving all the issues that arose.
Excellent support and quick problem-solving by FATA
I had an issue where my landlord was unresponsive regarding the handover details for my upcoming move to Germany. As an international tenant, this was quite stressful. However, the Wunderflats support team stepped in immediately.
I want to specifically thank FATA for her outstanding assistance. She took quick action, contacted the landlord on my behalf, and resolved the communication issue within hours. Her prompt and professional support gave me great peace of mind. Highly recommend Wunderflats for their reliable customer service, and huge thanks to FATA!
The experience was great.
The experience has been very pleasant, and Bakir from Wunderflats really ensured that everything with the landlord, prior and post signing went smooth. His help definitely made a huge deal, and I'm very grateful.
Easy rentals due to competent people
My contact to Milan made it so easy for us to book an apartment for our son in Berlin.
I had a fantastic experience with…
I had a fantastic experience with Wunderflats! The workflow is incredibly simple yet effective, making the entire process stress-free. A special thanks to my rental coordinator, Isidora, who was exceptionally prompt and answered all my questions in no time. Highly recommended!
Great Communication & Support
Great communication- speedy responses, helpful support, attentive team. Very appreciated!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








