W. Williams Boilers & Heating  

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Rated 5 out of 5 stars

I'm so glad we chose Wesley to install our new radiator and do a boiler service, we'd 100% only use him now for all our central heating needs. He was meticulous to every detail, really considerate an... See more

Company replied

Rated 5 out of 5 stars

Wesley changed our radiators over for new ones that were slightly different sizes but he did an excellent job of fitting them . He was courteous, clean and tidy whilst working . Great job .

Company replied

Rated 5 out of 5 stars

Wes is super reliable, knowledgeable and professional in all heating and hot water matters. I've used Wes many times over the years and he always has managed to fit me as soon as possible and in emerg... See more

Rated 5 out of 5 stars

It is good to see Wesley back and he gave our boiler it's annual service. Wesley was prompt and efficient, as always. Wesley installed a new Worcester Bosch boiler with a Nest thermostat, back in 2019... See more

Company replied

Company details

  1. Boiler and Heating Service
  2. Gas Installation Service

Written by the company

Specialists in boiler replacements, full central heating installations, central heating design and boiler servicing & boiler repairs. Domestic & Commercial Oil & gas work undertaken. We cover Berkshire and the surrounding areas


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are excellent and I highly recommend them...

The engineer turned up on time, was polite a courteous, quickly diagnosed the problem, carried the parts on the van, installed them efficiently and gave objective advice. In addition, he was uniformed, wore shoe protectors and even covered the work area in case of spills.

As a Landlord, I use a lot of trades, there charge was reasonable, I commend their professionalism, expertise and service. They are excellent and I highly recommend them.

April 30, 2019
Unprompted review
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Rated 5 out of 5 stars

Excellent workmanship and service

We had a new boiler system & water softener fitted and Wes and his team were on site for a couple of days. Wes is a true professional, and his team are knowledgeable, efficient and tidy. We would have no hesitation in using W.Williams Plumbing and Heating Ltd. again and can recommend them highly.

Invoice No: 746823

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

New Boiler and Unvented cylinder installation

Wes and the team did a fantastic job right through from initial quote through to installation and aftercare. An extremely knowledgeable team able to provide useful guidance and answer queries about different options. Extremely neat installation and the entire team taking care to keep things tidy and clean up after themselves. Since installation Wes and the guys have been over to help with other parts of an extension to the house and continue to deliver outstanding service. Thanks guys!

April 18, 2019
Unprompted review
Rated 5 out of 5 stars

Superb service from start to finish.

Timely, efficient and professional throughout the installation, from quote to finish. Substantial job on a 1960’s heating system in a 4-bedroom house; the boiler was from the 1980’s and the floor heaters were original to the house. Wes’s team were excellent, minimal disruption and found solutions to run pipes and upgrades with the least mess and intrusion. The whole job was outstanding and took a lot of stress from the process; one engineer on site was always available to answer questions and walked us through the system on completion.
Since the installation the company has been brilliant with follow-up and out-of-hours advice.
Would have no hesitation in recommending the company.

April 18, 2019
Unprompted review
Rated 5 out of 5 stars

I would definitely recommend this company

I would definitely recommend this company. Very respectful and clean. Minimum disruption. Everything has been done to an excellent standard despite late working on a Friday night. Zero corners have been cut. I’ve already recommended this company to one of my friends.

April 16, 2019
Unprompted review
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Rated 4 out of 5 stars

Good professional job.

Good, professional, tidy, clean job of a boiler replacement. Quick to quote and do the work. They came back within the hour for a problem we noticed shortly after they had finished and fixed it promptly. Slight drawback was they could only accept bank transfers which was a small inconvenience for me and they did want a sizeable deposit. [Reference:746781]

April 14, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant plumbing from Wes Williams

Wes Williams was extremely efficient - the boiler needed replacing on checking, and he carried out the work within 24hrs. Very clean, tidy and quick. Brilliant communication and lived up to fantastic Facebook reviews! Cannot recommend this company enough....

April 9, 2019
Unprompted review
Rated 5 out of 5 stars

New Boiler

We wanted a new boiler as ours was getting a bit old. Had a quote from W.Williams plumbing and heating. Pete came round to have a look at the work to carry out the quote and showed his knowledge straight away. Wes rang me whilst away abroad to answer a few questions we had and explained everything clearly so I had no doubt about what service I would be receiving.

They were very accommodating with date of installation to suit my needs. Pete and Ben came round to carry out the boiler change to an extremely high quality. Couldn't fault any part of it from the boiler work to the new brick work for the new flue that we required. Extremely hard workers and friendly guys. Wes has a great team and we would honestly get them round to do work again without any thought.

Ref: 746794

April 3, 2019
Unprompted review
Rated 5 out of 5 stars

One of the best in Berkshire

When we wanted to get our ageing boiler to be replaced with a modern Worcester Bosch, out of the several companies we contacted, W. Williams Plumbing & Heating was one of the most professional and competitive. Wes visited us promptly and provided us with a no-obligation quote. We accepted the quote and the job was completed to high standards within the promised time frame.

Three months into the boiler installation, we faced an issue with hot water in our showers and radiators were not getting hot enough at night. We contacted W. Williams Plumbing & Heating and they not only visited us and fixed the issue right away, but were kind enough to explain the technicalities involved, should the issue resurface so that we could resolve it quickly ourselves.

I would definitely recommend W. Williams Plumbing & Heating.

Invoice ref: 746495

March 31, 2019
Unprompted review
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Rated 5 out of 5 stars

One blown boiler later I needed a new one!

One blown boiler later I needed a new one, these guys quoted within hours and undertook the work within days... And the service was spot on. I had consulted with a friend who is also a Gas Safe registered engineer and everything he'd advised me about, these guys also mentioned/addressed. As a result I now have a system running like it's never run before (for the better that is). Polite, professional engineers who kept me informed of progress etc. I would have no hesitation i recommending them!

March 28, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommend Wes and his team

Highly recommend Wes and his team. Boiler on the blink and no hot water or heating. Pete was with us and the issue sorted on the same day. Brilliant service and very reasonably priced. We will definitely use again!

March 20, 2019
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Wes & his team did a complete boiler refit for us. They were friendly, professional and have completed the work to a high standard. Would definitely recommend.
Ref: 746741

March 16, 2019
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Rated 5 out of 5 stars

Highly Recommended

Wes and his team were very efficient, trustworthy and professional, for both the initial quote and installation. The installation was quite complex and I was really impressed with the teams resolve and commitment to complete it all within one day for us, so as to minimise the disruption to our family. Also the aftercare service so far has been first rate.

March 13, 2019
Unprompted review
Rated 5 out of 5 stars

Wesley Williams and his team did a…

Wesley Williams and his team did a fantastic job of replacing a broken boiler at one of our rental properties. We called him on a Tuesday afternoon, he went and quoted at 8.00am the following morning and fitted a new boiler within 2 days. We do not hesitate to recommend him.
Andy Yapp, Parkers Letting Agent, Twyford
746682

March 6, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

After looking around for reliable fitters of a new greener boiler, inline filter, Hot water tank and associated pipework including flushing out some of the clag that had pushed our old boiler over the edge and into sounding like an aircraft when firing up. Recommended by many people on facebook and by Worcester Bosch themselves I got Wes in for a quote and he walked through all of the options with me (combi or condenser etc) and what would work best for my house.

The fitters arrived when they said they would and discussed all of the things going on so I understood what was going to happen and when. When my ancient pipework threw some unexpected problems in, it was dealt with very professionally by Peter & Darren who also tidied up the pipework, including moving the pressure gauge for my closed heating system. I'm very happy with the work carried out and the level of professionalism shown (and how tidily they worked).

Invoice 746731 for reference

March 4, 2019
Unprompted review
Rated 5 out of 5 stars

A very happy customer.

Having already had very good service from Wesley Williams Plumbing and Heating on another project I asked them to replace 2 old gas boilers in a listed house with one modern gas boiler. I have nothing but praise for the way Wesley and his team set about what was a difficult task. The work was completed on time and to an excellent standard. The new pipe work is immaculate. The old boilers were removed and the cellar left clean and much tidier than it was. As usual, Wesley and his team were a delight to deal with, always polite and very responsive to the customer. Charles Watt.

February 28, 2019
Unprompted review
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Rated 5 out of 5 stars

I had just moved house in January and…

I had just moved house in January and my 22 year old boiler broke down in the middle of a very cold spell. Wesley Williams was here within a couple of hours and gave me a quote for a replacement boiler. This was due to be done on the Friday but he was prevented by the snow from getting to me. He assured me that he would come on Saturday or even Sunday to get my heat back on!!! The boiler was installed on the Saturday for which I was very grateful.
I very much appreciated the professional and speedy service and good communication offered by W Williams Plumbing and Heating Ltd and they have since returned to fit thermostatic valves to my radiators and to replace an ancient WC.

February 19, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent experience with a good local company

Efficient, timely, tidy, in all ways professional.

I found that my boiler had failed and was flooding the ground floor and phoned Mr. Williams early on Monday morning who visited before 9am to assess the issue. By 10am I had an emailed quotation for a replacement boiler and all work including some sensible additions. After accepting the quote work was scheduled for the next day and was completed by 4pm by the excellent workmen who were personable and helpful.

All documentation and registration were in my hands during the same week. The very reasonable cost included 2 years service.

I have confidence in recommending this business.

February 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great job!

Really appreciated the prompt arrival of Ben, who got us back up and running after a week without heat! Same day as call out...fab service...
Will definitely use them again
Anne

February 12, 2019
Unprompted review

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