I'm so glad we chose Wesley to install our new radiator and do a boiler service, we'd 100% only use him now for all our central heating needs. He was meticulous to every detail, really considerate an... See more
Company replied
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I'm so glad we chose Wesley to install our new radiator and do a boiler service, we'd 100% only use him now for all our central heating needs. He was meticulous to every detail, really considerate an... See more
Company replied
Wesley changed our radiators over for new ones that were slightly different sizes but he did an excellent job of fitting them . He was courteous, clean and tidy whilst working . Great job .
Company replied
Wes is super reliable, knowledgeable and professional in all heating and hot water matters. I've used Wes many times over the years and he always has managed to fit me as soon as possible and in emerg... See more
It is good to see Wesley back and he gave our boiler it's annual service. Wesley was prompt and efficient, as always. Wesley installed a new Worcester Bosch boiler with a Nest thermostat, back in 2019... See more
Company replied
Specialists in boiler replacements, full central heating installations, central heating design and boiler servicing & boiler repairs. Domestic & Commercial Oil & gas work undertaken. We cover Berkshire and the surrounding areas
Hurst Road 36, RG10 0AL, Twyford, United Kingdom
Very happy with our new boiler and all the advice given throughout. Wes was incredibly hard working and professional completing the job. We trusted his advice and we would recoomend Wes and his team to complete similar works. Invoice number 746335
Selected 4 companies to quote for a new boiler & so glad I chose W. Williams Plumbing & Heating. A speedy & trouble free installation.
From initial enquiry to completion of a boiler and water softener installation I have nothing but praise for Wesley and his team. Phil & Darren were on site for two days with other colleagues occasionally. Clean, tidy and solvers of the unforeseen problems. Recommended without reservation. Thanks guys.
746297
Having been introduced to W. Williams Plumbing and Heating through having a new boiler fitted as part of an extension we were really impressed with the service and quality. So when our local scout group needed to replace a old condemned boiler I had no hesitation engaging the guys again for another job.
Quotes arrived quickly and clearly showed all the work required. Making changes to the job requirements was no problem with updated quotes being sent out quickly. They were responsive to questions, and the whole process of getting the quote was painless (unlike some other larger companies where just making a change to the quote can involve several phone calls, and and a week).
They always arrived promptly and on time exactly as arranged which was highly appreciated as I needed to travel to the location specifically to give access for the work.
The job doesn't just end with when the fitting work is done though. Rather than just leave the manual. Pete gave me a comprehensive overview of the boilers functions and features as well as ensuring that I knew how to operate and program it.
The job was to supply & fit a new boiler. The team were efficient, friendly & kept us informed all the way. Pete fitted a part In a cupboard in such a tidy way it gave me lots of room round it which he knew I needed. Darren made good the area round the boiler afterwards. Very thorough team who left the room clean & tidy. Thank you both very much!
Very quick response to our request for a plumber to fix our toilet cistern and kitchen taps. Excellent service, clean, tidy and would highly recommend.
We are a small family business who have used Wesley and his team several times for our customers and also our personal homes. They are very efficient, reliable, tidy and friendly. Would highly recommend and will continue using them ourselves.
D & M Kitchens
Wes has just completed a new boiler installation for us and has made a fab job. His guys left our house clean and tidy after the first day and you would never have known we had had a boiler ripped out and replaced. They protected our floors and all surrounding areas and cleaned up after themselves. All in all it was a very professional installation done in a very professional manner. Would highly recommend.
Quick response for assessing the problem with my boiler and organising a replacement. A competitive quote provided and fulfilled within a week.
Great team of engineers, very knowledgeable and explained to me everything that was going on.
They left the place very tidy.
Great job. Great company.
Invoice: 746171
Very satisfied from Earley. We had a 34 year old boiler using an old half chimney, with all the plumbing in the middle of the house. Wes quickly identified a possible solution, quoted accordingly, kept to a fixed price (despite a few minor glitches) and completed the boiler replacement in the 3 days promised. The plumbers were meticulously clean and tidy, and I was even able to convert the old boiler cupboard into somewhere to store my beer. Highly recommended
Responded within an hour of my enquiry, onsite within 24 hours and cistern problem fixed within the day.
Great service and competitively priced
Date of installation:
07/06/2018
The guys did a great job. They came round to install a new boiler, the old one was positioned awkwardly so I wanted the new one installed in a better location. This presented quite a few challenges that they resolved efficiently and in good time. They were enthusiastic about their work and went the extra mile. An old leak was discovered under the floor shortly before they were due to complete the job; however, they were happy to stay until the leak was fixed. They were friendly and professional. Would recommend to anyone in need of a similar service.
Contacted Wesley via his web-site email to enquire about a small job. A time was agreed for him to visit and give us a quote which we accepted on the spot and later the same day one of his engineers came out and completed the work.
The quickest, most trouble-free job we've ever experienced.
Fast, friendly, knowledgeable and quality work. I couldn't ask for anything more.
Firstly, many many thanks for the incredible work done by your guys over the last two days. It really was a pleasure having them here, and it's not very often I say that! They worked full days with hardly a break in a very professional and courteous manner. The work was carried out tidily and all surfaces were protected. They asked questions every step of the way and kept me fully informed of what they were doing and if I was happy with it. I think the job was bigger than any of us expected and everything was done without a single grumble or complaint. Great team workers. Please pass my personal thanks on to Peter, Philip, Darren and Ben. They are a credit to your business.
From my initial phone call and email, a quote the same day then it was only 7 days to completion. Well done, that is remarkable in this day and age.
Very highly recommended. Inv 746144
I have just had a new boiler fitted from Wes and his team and they were professional from beginning to the end. Nothing was a problem as they had to fit it in an existing cupboard and did so perfectly. Thank you Phil as it is all working well and super quiet.
All their people were very friendly, did a great job and did what they said they would, when they said they would do it. Would definitely recommend them.
I contacted Wes on Tuesday about a replacement hot water heater. He came round the same day and gave a quote which was very reasonable and the new cylinder was fitted on the Friday. Wes's team Darren and Pete worked very hard - the door and frame had to be removed to get the old hot water heater out and shelves had to be raised. No fuss, no bother, utterly professional, polite and left no mess. Unfortunately the next day I didn't have hot water but within 20 mins of contacting Wes he was on my doorstep. It was just a matter of adjusting the thermostat and it's been fine ever since. Would really recommend Wes and his team.
Professional, Friendly and reliable
We had our old boiler replaced with a new boiler A lot of pipe work was required. We could never have just hot water before and the pump needed replacing and moved form under the bedroom floor to the airing cupboard.
Starting from booking the appointment for a quote all the way to job completion, Wes and his team were friendly, professional and performed a really good job. They were always very prompt, their expertise knowledge showed through during the job. The service was excellent and all the team showed care every day to leave everything clean and tidy.
If you want a Professional, reliable and friendly local tradesman for your plumbing and heating needs, I would highly recommend Wes & team.
Dealt with our enquiry and subsequently the installation of our boiler in an efficient, professional and courteous manner. Will certainly use them again for any plumbing needs we may have.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.