001 Taxis Reviews 

Many years ago ALL the drivers were honest, however, sadly, the managers have ignored a growing problem amongst SOME of their drivers, and that is the fraudulent overcharging of customers. We are a business account holder and the manager is continuing to allow this practice to happen amongst its drivers. The drivers concerned are manipulating the waiting times then adding this extra money to the fares, even though the customer has been punctual - and within the first 5 minutes of free waiting time. We were informed by a friendly, honest, and knowledgeable driver, how these drivers defraud the customer. We were advised to take a photo of the meter AS SOON AS WE ENTER THE CAB AND ONE AT THE END OF THE JOURNEY. You will see in the bottom right hand corner a little blue title 'waiting time' and there will be numbers underneath. If you have got in your cab before 5 minutes of free waiting time, then the large numbers should be set at £6.00 minimum fare. Anything above this is fraudulent. The meter will deal with the rest of the journey automatically and you will pay exactly what's on the meter. Our advice is to protect yourself by taking a picture of the cab as soon as you see it in the street - you will then have evidence of the time between receiving the text that your cab has arrived - to when you entered the cab. Today the driver, 'Prabhu' - reg no: WX22 UJM tried this. He argued for the entire journey but when he realised he'd been caught he cleared his meter at drop off point and said that he wouldn't charge me. He was hoping I wouldn't say anything, but I am revealing his fraudulent behaviour. The managers do not reply to complaints from individuals, so I shall continue to expose each driver from now on - perhaps the manager will eventually take some action.

The best of the best! Thanks for the exceptional service and all that you do. The world needs more people like Ahmed in it.

Usually, I'm very satisfied, however unfortunately my last trip, the driver went a longer route making it so much more expensive than it should have been

Multiple bad experiences with this company led me to write this review. Several times I pre booked a taxi only to find that drivers were never assigned in advance. Calling them is useless and almost every single time they didn’t provide any solution which almost always meant cancelling the booking and finding alternative means of getting where I wanted. An absolute disgrace of a taxi company, wouldn’t recommend to anyone.

First time using and very impressed. Cleaner car and cheaper than my usual taxi firm will use going forward

We have used 001 taxis on many occasions. They are always on time with a very polite driver. I would never use an alternative taxi firm.

Great app, and drivers are all very nice 👍

Really fast service! Friendly staff and drivers! I needed to get to the train station asap and the taxi services provided everything I needed on short notice. My driver Vlad was great and made great timing; I got to my train super early with minimal stress. Would definitely recommend

On time, polite and friendly.

On time, no fuss, no problems - my trusted taxi in Oxford

I goþ charged for a trip that nevervtook place after calling them and cancelling the trip.

Taxi driver akeem was pleasant,the taxi arrived literally 2 minutes after I booked it,clean car, smooth drive and great value for money,thanks

They changed the pickup time at short notice due to a delayed flight. Our driver was efficient and personable.

Excellent service turned up on time lovely friendly drivers

Friendly, punctual and very helpful driver. Travelled with two children and lots of bags in hot weather and our driver was amazing. Thank you.

Was quoted £7 for my journey, taxi dropped me to destination who then charged me £9 because its Eid!
Should of been made aware and dont see why I should pay £2 more because its Eid!!

On time, excellent service. Thank you

Excellent service. Taxi was waiting for me. The driver was extremely professional and approachable. Thoroughly reccommended