AbbeyPowerTools.co.uk Reviews 94

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Poor communication, item poorly packaged and blocks you for sending faulty items back they told you to send back to them. Ordered DeWalt battery from their ebay store, it turned up poorly pack... See more

Rated 1 out of 5 stars

This seller advertises free postage to U.K. but, having purchased, sent message to ask for £12 extra courier charges or £4 extra postage (on £50 purchase) due to address being in postcode PA (highland... See more

Rated 5 out of 5 stars

You shouldn't believe the negative ebay buying claims about this company. I just purchase from Abbey Power and the service was first class. Order placed. Confirmation given within the hour and del... See more

Rated 1 out of 5 stars

I ordered 2 tools weeks ago. Received an email saying "not in stock, however we should be able to dispatch your order in the next 2 working days and we will send you an email, when dispatched."... See more

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1.8

Poor

TrustScore 2 out of 5

94 reviews

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Rated 5 out of 5 stars

Excellent

Despite not having part of my order in stock they acquired it promptly and dispatched in good time.

February 11, 2015
Unprompted review
Rated 5 out of 5 stars

Good service

Bought some odd A/F sockets. One was out of stock, but delivery estimate was accurate and the stuff arrived when they said it would

February 11, 2015
Unprompted review
Rated 5 out of 5 stars

WHY NOT

You get what you order here they made it all very simple with no problems

October 29, 2014
Unprompted review
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Rated 1 out of 5 stars

Rip off merchants with shockingly bad service.

Ordered an item 11th January but received an email advising that the item had to be ordered from their supplier to arrive with me at the end of January.

I then received a further email advising that the delivery date would be 24th February ,its now 15th March and still no item and despite them stating in their email "If you have any questions, please reply to this email and we will get back to you." I have emailed daily for the past week and had absolutely no response.

Surprisingly the last delivery date given was cut off date for a Paypal dispute to recover my money so this seems to be a deliberate ploy to rip me off and give me no way of recovering the purchase price paid.

Appalling.

March 15, 2014
Unprompted review
Rated 5 out of 5 stars

Great Service Great Price.

I was very impressed with the filters that I bought from Abbey Garden. They were not easy to trace online. Abbey Garden appeared to be one of the few companies that stocked them. The price was reasonable and the service that I received was excellent. I will certainly be using them again.

October 8, 2013
Unprompted review
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Rated 5 out of 5 stars

very reliable company to deal with

they were very quick with my order and they let me know that one item was out of stock but the order was still completed in record time I will use them again thank you

September 11, 2013
Unprompted review
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Rated 5 out of 5 stars

Excellent service

First time of using Abbey Power Tools but would definitely return. Range and prices were excellent and service second to none

August 19, 2013
Unprompted review
Rated 4 out of 5 stars

Good value, quick delivery

Some goods were out of stock, and I had to wait until these were in before any of the rest of the order as sent. This meant I had to wait a bit. However, the prices are good and the stuff was exactly as I expected.
I'll order again when I need something.

August 18, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service

The company kept me fully informed when they needed to get a part before sending my goods and also let me know when and by who the item would be delivered. Would definitely use them again.

August 11, 2013
Unprompted review
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Rated 5 out of 5 stars

Got just what i wanted!

I ordered the hand tool, weed slasher and it is exactly what i wanted, although I have never owned one before and only ever seen another brand at a freeind's garden. Works well, thanks

July 29, 2013
Unprompted review
Rated 5 out of 5 stars

Fast and efficient, will be shopping here again.

There was a delay on my order, but I was informed of this within one day of placing the order. My order then arrived within the time frame that AbbeyPowerTools gave (2 to 3 days), which was perfect.

I went with the company as they accepted PayPal, their site was easy to use and everything was really straight forward.

I will definitely be using them again.

July 22, 2013
Unprompted review

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