AirportParkingReservations.com Reviews 

54,349
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 6,268 reviews, reviewers had a great experience with this company. Customers frequently mention that the booking platform is very simple to navigate, making it easy to reserve a parking spot online. Consumers also appreciate the friendly staff, noting that drivers and desk agents are professional, polite, and very helpful with handling luggage. However, some reviewers were not happy with parking lot availability, noting that lots were occasionally full upon arrival or that finding the reservation details caused confusion. A few other people also felt that the shuttle service sometimes involved unexpected wait times, long delays, or unclear instructions regarding third-party bookings.

What people talk about most

Service

Consumers find service to be ambiguous, with highly mixed experiences reported regarding the shuttle and... See more

Staff

Reviewers highlight positive aspects of staff, noting that workers are generally friendly, polite, and... See more

Location

Customers consistently note ambiguous experiences with location, as opinions are heavily divided regarding... See more

Booking process

People report ambiguous experiences with booking process, as customer opinions are sharply divided. Many... See more

User experience

Clients share positive opinions on user experience, noting that websites are easy to navigate and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to make reservation. Distance to airport readily available. Cost transparent. But, there is a definite need to have more airport shuttle information available. Frequency and times of operation sh... See more

Rated 4 out of 5 stars

The shuttle was easy to find and on time both ways. The front desk agent was extremely helpful and friendly. However, both drivers we had were not cordial or helpful and the drive to the airport was e... See more

Rated 4 out of 5 stars

There were quite a few choices for lots to leave our car in and we went with a new and different one. The price is very reasonable and the clerk was efficient and helpful. Skyway Inn Parking was a goo... See more

Rated 4 out of 5 stars

I would have given 5 stars except the accessibility shuttle was not running. So my husband had to drop me at the airport with the scooter and all the luggage while he drove back to the lot to park an... See more


Company details

  1. #7 of 8 best companies in Airport Shuttle Service
  2. #35 of 51 best companies in Travel Aggregator

Written by the company

AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.

Free Cancelations

Free Cancelations

You may cancel your reservation for a full refund at any time up to and including your scheduled arrival date. If you used Credit for some or all of your payment, that portion will be refunded in the form of Credit to your account. If you made a reservation for a lot that requires a Deposit, and need to cancel after your scheduled arrival date, your Deposit will be refunded in the form of a Credit to your account, but the Service Fee will not be refunded. If you made a reservation for a lot that requires full payment at checkout, we are unable to accept cancellations after the scheduled arrival date. For full payment lots, please be sure to cancel before your scheduled arrival date in order to receive a refund.

Contact info

4.2

Great

TrustScore 4 out of 5

54K reviews

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4.2

All reviews

(54,349)

5,654 reviews in the last 12 months

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Rated 4 out of 5 stars

I would have given 5 stars except the…

I would have given 5 stars except the accessibility shuttle was not running. So my husband had to drop me at the airport with the scooter and all the luggage while he drove back to the lot to park and then rode the shuttle back to the airport. I had to sit and wait by myself for quite some time before he could join me.

August 15, 2026
Rated 5 out of 5 stars

Great Value and a Smooth Late-Night Return

AirportParkingReservations.com was a great deal for the price. The shuttle drivers were courteous and friendly, and it was especially nice to be able to simply pick up my car and drive home when my East Coast flight arrived after midnight.

The only thing to keep in mind at LAX is that there are specific shuttle pick-up and drop-off points. If you have a lot of luggage, as I did, it can be a bit awkward getting from the shuttle drop-off point to the airline bag drop, particularly if you need to find a luggage trolley along the way.

Overall, though, I had a very positive experience and would definitely use AirportParkingReservations.com again.

June 3, 2026
Rated 1 out of 5 stars

Lot Full

Parking lot was full with cars parked in roadway. Spoke with the Hotel and they said the cars parked in roadway would be towed in morning and that I should just cancel my reservation. Now scrambling to find last minute parking right before my flight. This was not good and very frustrating and i had to settle for Economy Airport Terminal parking at double the cost. I wasn’t happy as you can imagine, my time was wasted and my experience with Embassy Suites just added undo frustration to my trip.

August 20, 2026
Rated 5 out of 5 stars

Double Tree by Hilton Parking

The young man who received the vehicle was very professional, and handled my vehicle with care. The drop off was very simple, and the wait time for the shuttle to JFK wasn't long.

After arriving upon my return to JFK, and taking the Air Train to Federal Cicle was fast. The wait time for the shuttle was less than 5 minutes.

Each driver for the pick-up and drop off were professional and very helpful with loading the luggage.

I will use this parking again if leaving from JFK.

August 21, 2026
Rated 5 out of 5 stars

Website was easy to access and complete…

Website was easy to access and complete reservation needs for an upcoming vacation. I wish there was a way to reserve a handicapped parking space. Otherwise, it is potluck and far away to catch the transport bus to the terminal.

August 21, 2026
Rated 5 out of 5 stars

Very Pleasant Experience!

I was traveling from TF Green Airport to Nashville. I wanted to pay a reasonable amount to park my car for 4 days. This was the best experience! I did not have to wait more than 1 minute for the shuttle to pick me up and bring me to the airport. Upon arrival home, I called for pickup, and the shuttle was there in probably 5 minutes. Both drivers were very friendly and I felt safe. It's only a 3 minute drive back to the hotel parking lot where my car was parked. I would use this service every time I fly out of Green!

August 23, 2026
Rated 4 out of 5 stars

The service was good

The service was good, but use of pre-booking was confusing and did’t work to register all my information. Instructions at pick up were also confusing and a little contradictory.

August 21, 2026
Rated 1 out of 5 stars

When I called to confirm my parking 24…Ass at the front desk

When I called to confirm my parking 24 hours as stated I reached a person named Bernie, who was very rude misinformed and had a chip on her shoulder that was at the front desk at the lot at the Radisson at the Portland airport. I have sent their customer service a email stateing that I will never again stay at any of their hotels due to the rudness of Bernie

June 20, 2026

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