AJParts UK Ltd Reviews 

229
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the extremely secure packaging used for delicate replacement laptop screens, batteries, and other necessary components. Many people also appreciate the exceptionally helpful staff who patiently guide buyers through complex part numbers and ensure everything fits and works properly. However, some people mentioned encountering occasional product defects or receiving faulty items that ultimately required returns and replacements. A few reviewers also noted minor shipping delays, unexpected transit issues, or instances where orders arrived with missing components that needed prompt resolution.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are exactly as... See more

Service

Reviewers highlight positive aspects of service, consistently praising fast dispatch and helpful staff who go... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting very quick shipping and... See more

Order

Clients share positive opinions on order, highlighting fast dispatch times and efficient delivery often... See more

Quality

Consumers find quality to be positive, noting that products match descriptions and arrive expertly packaged.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely immense company. Needed a replacement laptop screen pretty urgently and AJ Parts duly obliged. Not only fast delivery but packaging that was first class and most importantly an excellent p... See more

Rated 5 out of 5 stars

My daughter broke her laptop screen in the days before Christmas! We'd already bought mouse/keyboard/printer accesories as gifts, so was worried they would not get any use as laptop was unusable. I... See more

Rated 5 out of 5 stars

I bought a laptop screen through Amazon for a very reasonable price. I then got notification from Amazon that they had damaged it beyond repair in transit. I contacted A J Parts who swiftly instructed... See more

Rated 5 out of 5 stars

I run a small PC repair business and have been using AJ PARTS for laptop spares for many years. Their customer service and industry knowledge is 2nd to none, and their prices are extremely competitive... See more


Company details

  1. Computer Service
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Electronic Spare Parts and Components Store

Information provided by various external sources

We Are AJ Parts UK Ltd, One of Europe’s Most Reputed and Renowned IT Solutions’ Provider & Dell Registered Partner for over 10 Years. We Are Excited to Bring You Our Professional Competence & Experience, Built over a Decade in the United Kingdom with Millions of Pleased Customers All Across Europe. With Your Support, We Now Intend to Become the Pre-Eminent IT Solutions Provider Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

229 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(229)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

After sales help

It appeared I had ordered the wrong board, however I was able to speak with Eric at AJparts to rectify the problem. Basically appears that laptop took a time to recognise the change. These guys couldn’t have been more helpful. All up and running! One very happy customer!

November 10, 2020
Unprompted review
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Rated 5 out of 5 stars

Exceptional Support

Having unfortunately had dealings with companies who once they have your money support disappears, it has been a refreshing experience to come across AJParts.

I made the mistake of buying the wrong replacement
part for my laptop. Not only did they immediately agree to replace the item, at a reduced price, but got the item to the Isle of Wight in under a day. Not a mean mean feat. Trusting me to return the first item.
which I've done.

Such good service unfortunately is a rarity but a pleasing one nether the less

September 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Having purchased from several online sellers I would be happy to recommend AJ Parts over them all. Eric went out of his way to help ! I will only use them in future

August 24, 2020
Unprompted review
Rated 5 out of 5 stars

Go to AJParts Repair service to fix your broken laptop…

Thank you very much AJParts for fixing my sons laptop. It was not functioning at all and the screen was totally messed up! It works perfectly now and I am very impressed by the repairs hence the review. AJParts definitely know what they are doing.

They are Extremely professional, any queries I had they gave such a fast reply/good communication, services are very affordable, repair turnover time is very fast! I received my item within a few days of sending it. I was extremely impressed not only with the speed but with detail and care they used to safely package the item for return delivery using a courier. Thank you very much for fixing my sons laptop! It works perfectly and I am very impressed by the repairs! I’m glad to have chosen you.

July 14, 2020
Unprompted review
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Rated 5 out of 5 stars

Correct part

Correct part - amazing quality as described - superfast delivery - great customer comms - nothing to not like.

Saved my bacon in lockdown - busted laptop fixed - son can get beck to schoolwork.

Thanks AJ

May 7, 2020
Unprompted review
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Rated 5 out of 5 stars

Exceptional customer service and lightning fast delivery.

Having damaged the charging pin on my laptop charger, I looked at many stores to get a replacement charger. I found AJParts initially on Amazon and then went to their own website for advice as there were so many options available for my laptop. I used their online chat and spoke to an advisor (apologies but I cant remember his named - Order No 100033490) he went through all the options and possibilities until he was 100% certain that I was ordering the correct one, he could not have been more helpful and patient. I completed the order making payment online at 1350 hours on Friday, the charger arrived at 1110 hours on Saturday morning in the post to the far north east of Scotland. I didn't think delivery was possible that quick. Exceptional customer advice and service with incredibly fast delivery. Cant ask for better than that. 10/10. Thank you.

March 3, 2020
Unprompted review
Rated 5 out of 5 stars

Just perfect

Just perfect! The professionalism and quality incredible!
Adrian was very helpful and repaired my phone to make it look brand new again!Thanks Adrian!!

February 27, 2020
Unprompted review
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Rated 5 out of 5 stars

Dell Alienware Repair

I cannot thank AJ Parts enough! After having various issues with my Dell Alienware Laptop, I went to see AJ Parts. Within an hour and a half I had a call to say the problems were fixed and that it was ready for collection! I have been running the laptop for over a week now and there are no issues at all! Absolutely fantastic service! Highly recommend!

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Utterly trustworthy

I have found AJParts UK Ltd to be utterly trustworthy. They offer competitive prices and are quick to resolve any issues that may arise.

Highly recommended.

February 21, 2020
Unprompted review
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Rated 5 out of 5 stars

An amazing company

We have been working with AJ Parts for over 5 years and we are extremely happy with our cooperation with them. We buy 1000s of screens and other products annually and we never had a single problem with returns or anything in general.

December 17, 2019
Unprompted review

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