AJParts UK Ltd Reviews 

229
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery service and the extremely secure packaging used for delicate replacement laptop screens, batteries, and other necessary components. Many people also appreciate the exceptionally helpful staff who patiently guide buyers through complex part numbers and ensure everything fits and works properly. However, some people mentioned encountering occasional product defects or receiving faulty items that ultimately required returns and replacements. A few reviewers also noted minor shipping delays, unexpected transit issues, or instances where orders arrived with missing components that needed prompt resolution.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items are exactly as... See more

Service

Reviewers highlight positive aspects of service, consistently praising fast dispatch and helpful staff who go... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting very quick shipping and... See more

Order

Clients share positive opinions on order, highlighting fast dispatch times and efficient delivery often... See more

Quality

Consumers find quality to be positive, noting that products match descriptions and arrive expertly packaged.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely immense company. Needed a replacement laptop screen pretty urgently and AJ Parts duly obliged. Not only fast delivery but packaging that was first class and most importantly an excellent p... See more

Rated 5 out of 5 stars

My daughter broke her laptop screen in the days before Christmas! We'd already bought mouse/keyboard/printer accesories as gifts, so was worried they would not get any use as laptop was unusable. I... See more

Rated 5 out of 5 stars

I bought a laptop screen through Amazon for a very reasonable price. I then got notification from Amazon that they had damaged it beyond repair in transit. I contacted A J Parts who swiftly instructed... See more

Rated 5 out of 5 stars

I run a small PC repair business and have been using AJ PARTS for laptop spares for many years. Their customer service and industry knowledge is 2nd to none, and their prices are extremely competitive... See more


Company details

  1. Computer Service
  2. Computer and Accessories Store
  3. Computer Repair Service
  4. Electronic Spare Parts and Components Store

Information provided by various external sources

We Are AJ Parts UK Ltd, One of Europe’s Most Reputed and Renowned IT Solutions’ Provider & Dell Registered Partner for over 10 Years. We Are Excited to Bring You Our Professional Competence & Experience, Built over a Decade in the United Kingdom with Millions of Pleased Customers All Across Europe. With Your Support, We Now Intend to Become the Pre-Eminent IT Solutions Provider Worldwide!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

229 reviews

5-star
4-star
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2-star
1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(229)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

New replacement screen for Asus Laptop

Purchased a new replacement screen for my Asus laptop Fast dispatch & postage, Extremely well packaged. Quality screen, at a good price and exactly as described on website. Quality product and service. I will defiantly use again.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

perfect replacement,great communication…

perfect replacement,great communication to help me find the right screen i needed, arrived today and promptly installed and is working perfectly! packaged really well too! if in doubt just message the seller they are really helpful! would buy again but i hope i don't need to 😂

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

Received wrong item, no replacement or refund

Bought an item described as "New Dell XPS 13 9343/9350/9360 UK English Backlit Laptop Keyboard-07DTJ4"

I received a "refurbished" Turkish keyboard 0XKG5R but didn't realised until after the ebay return window.

Wouldn't accept a return as its a refurb even though it was sold as new. I own an IT services consultancy so buy a lot of hardware but will avoid this company in future!

October 18, 2024
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Rated 5 out of 5 stars

Perfect experience

Item was perfect. Fitted exactly, and was brand new, as described. Despatched same day, and delivered next, with Royal Mail 24. After a negative experience elsewhere (twice!), it’s a welcome relief that these guys can run a successful and reputable business and service. Thanks. Will recommend to others!

September 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service with great prices.

A few days ago I needed a replacement Chromebook screen and through a Google search I found AJParts. The price was good so I ordered the compatible screen. A few days later it arrived and all is working well.

The item was packaged really well with air bubble packaging and a strong box and arrived in one piece.

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

10/10

Ash is always quick to respond to emails and is very helpful. We have used AJ Parts several times for our school and are always happy with the service and products that we recieve.

June 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Replacement screen

Needed a replacement screen, found AJParts on ebay correct part arrived, well packaged, on time and at a good price. Highly recommended!

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

I found AJ Parts through their ebay…

I found AJ Parts through their ebay store but had a question, so sent an email directly. I received a reply almost instantly and the service couldn't have been better. Fast delivery, well packaged and a very reasonable price for a replacement laptop screen which was easy to install and actually looks better than the original display! Really pleased and will be using AJ Parts again. Many thanks.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

I have purchased a number of…

I have purchased a number of replacement notebook parts from AJParts over the last few years, their service is always excellent, they take the time to make sure part number matching is accurate, and their communication is quick and efficient. Goods always arrive quickly and well packaged. A pleasure to deal with.

April 15, 2024
Unprompted review
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Rated 5 out of 5 stars

Great company to deal with !

Excellent next day delivery of the well packaged part, and if you need to do a refund its no nonsense. Would definitely recommend and use them again as good trustworthy companies like this are a rarity these days!
Many thanks

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Supper seller

Supper seller
I received my order on time , well packed laptop screen, I done fitting my self , and they even advised Me on some issues I had. I class them top seller very supportive and friendly .
I strongly recommend AJPart to whom every may need their services .

October 6, 2023
Unprompted review

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