Extremely poor service. There are numerous bootleg items and scam artists listed as third-party sellers on the site. Support is trash, the help chat doesn't connect 9 times out of 10 and the A-to-Z... See more
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Very poor customers service. They don't send another package or give money back for lost product even It's lost in delivery process. We live in military base so we put very pacific address and still g... See more
Absolute useless, cancelled my order, put a hold on my account and I didn't realise it. The order email was done in English yet the warning email was in Japanese, are they absolutely stupid or wha... See more
Customer service is terrible. If you talk to them more than once they will give you different justifications for your case each time. Furthermore I ordered an item that was available and had 8 items i... See more
Company details
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ネット通販 - 1500円以上のご注文で国内無料配送。家電、おもちゃ、キッチン用品、ゲーム、PCソフト、洋書、スポーツ・アウトドア用品、時計、ベビー、ファッション、シューズ、食品等1000万点以上の品揃え。
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1.6
Bad
167 reviews
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International Shipping Cost Is Just Too High!
While other countries' Amazon can ship books and DVDs as economical as possible like small packet, Amazon.co.jp only ships items to your country by EMS which allows you to track and trace, but is very, very expensive way to send.
I was gobsmacked when I found the minimum shipping cost to the UK would be 3,000 yen just for a one CD. Other Amazons can do it, so why not Amazon.co.jp?
June 4, 2010
Unprompted review
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Great!
Needed to buy some books that were only available on the Japanese Amazon website. Was hesitant at first to buy all the way from Japan, but everything went as smooth as with Amazon.co.uk. Very fast, albeit expensive, shipping. There's an option to show parts of the website in English. Altogether, perfect experience and very happy with the special books.
May 10, 2010
Unprompted review
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