Absolute scumbags. They don’t accept Amex (not mentioned anywhere in agreement) and will find any reason to add bolt-on charges. I was charged €150 as a ‘key deposit’, refundable upon return of t... See more
Company replied
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Absolute scumbags. They don’t accept Amex (not mentioned anywhere in agreement) and will find any reason to add bolt-on charges. I was charged €150 as a ‘key deposit’, refundable upon return of t... See more
Company replied
Bellow the suppose price to pay for my car rental, and after all those hidden chargers I end up paying 568.92. ______________________________________________________ ¡Thank you for you... See more
Company replied
Our ordered car was not available, so we got a downgrade (other lower category)! They didn't even excuse and they declined a refund by stating that the rented car was also suitable for 4 passengers! M... See more
I returned the car at AutoClick Alicante office on 12.10.2016 according to the rental agreement. There was a parking accident with a small damages on the car. I applied the papers about the accide... See more
Company replied
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Thought I was getting car for 40 euros, final bill was close to 106 euros. Be very careful with the fine print. The website may say XYZ but then when you book it the contract will say something else.
For eg. We were surprised when we got to our rental they told us we only had 250km per day where the website said unlimited. Furthermore, we thought we ordered automatic only to find a manual submission at the rental company.
Just book directly with the rental company and skip this service.

Reply from AmigoAutos.com
Good price ideal way of getting around island

Reply from AmigoAutos.com
first time so am expecting positive results and make sure that it is a "mocha" from gold car.

Reply from AmigoAutos.com

Reply from AmigoAutos.com
Have used AmigoAutos on few dozen occasions. Best prices, flexible options, no cancellation charges. The only thing to keep in mind is NOT to purchase thd useless insurance that spams Your inbox right after making a reservation. Some partner company does that but it's way better to purchase the insurance directly from the Rental company.

Reply from AmigoAutos.com
Great site, easy to understand, good choice of options and best prices on the net.

Reply from AmigoAutos.com

Reply from AmigoAutos.com
Came up with the most appropriate and cheapest option. However, not clear about the usual insurance issues and then, when booked, has sent half a dozen emails, culminating (I hope) in this one

Reply from AmigoAutos.com
Very straightforward and easy to book, as well as great prices in Alicante

Reply from AmigoAutos.com
Bellow the suppose price to pay for my car rental, and after all those hidden chargers I end up paying 568.92.
______________________________________________________
¡Thank you for your trust in AmigoAutos Group!
This is your payment receipt for RQ00341177.
Reservation Payment 211,91 £
Change & Cancellation Protection 2,10 £
Total Payment 214,01 £
_______________________________________________________

Reply from AmigoAutos.com
beware using dickmans car hire in alicanti. they TAKE 800 euros deposit from your credit card, instead of RESERVING it, and you will be charged a non sterling transaction fee by the card provider. they hold this for three to four weeks instead of returning it after checking the car. this policy is not done by REPUTABLE HIRE COMPANIES . also you are given no details of their off airport address, so difficult to return car if getting a night flight.

Reply from AmigoAutos.com
Be careful using this page. Your Credit Card details are being sent non-encripted and can be captured by anyone. Avoid at all cost.
In the main great service and little fiction with booking and collection of car except on one occasion at the Gold Car desk at Palma airport where the desk had long queues at both sides and it took well over 90 mins standing in queue before I was served . This was the first time this had ever happened in all the years I have booked with AmigoAutos it may well be they are getting more popular and more people are using their services or it was just a particular busy day.

Reply from AmigoAutos.com
This is the 3rd time I used amigos autos to rent a car and it will be the last. I planned a road trip with my husband for his fathers quick trip to visit us in Barcelona. This whole trip was ruined because of Amigos Autos.
We used the amigos autos website to prepay and reserved an automatic transmission car. When we arrived to pick up the car the man at the agency informed us that we had not in fact reserved an automatic car and they didn't have any for us. We called the "customer service" (if you must call it that) phone number to see what they could do for us because we were 100% sure we selected the automatic transmission filter while searching for our car (my husband and I did this together and we are both capable of using a search tool). They basically told us there is nothing they can do for us, that we don't know how to choose a car, and that it's not their fault that we can't drive manual. The only option they gave us is to cancel the reservation WITHOUT any refund.
So after taking the train an hour to arrive to the airport and going to the rental car agency we are now on the train back home having to cancel our trip and losing our money for the reservation.
All this because of an error on their part and all we get in return is an agent from this company calling us stupid. What a sad experience.

Reply from AmigoAutos.com
Have used Amigos autos many times now and have never had any complaints...nothing but praise for them

Reply from AmigoAutos.com
Dear Madam/Sir,
I booked a car with Gold car for 2 July until 9 July. Then I received a court summons (divorce) on 2 July so I had to cancel the above reservation. I tried to call Amigo, no answer, I sent 2 e-mails cancelling the reservation and trying to explain that I would arrive on 3 July instead of 2 July.
I arrived in Alicante on 3 July and had to MAKE ANOTHER RESERVATION. Please reimburse the amount of the previous reservation.
Thank you in advance,
Griet Hermans

Reply from AmigoAutos.com
Rude unproffesional staff. They wanted extra 100 euro for baby seat (In case i be paid).
Finally They Refused bringing me a car at all.
I left with 6old chiled and pregnant woman at 24:00 on Malaga airport without a car.
Never amigo auto!!!!!
Give my money back!!!!!

Reply from AmigoAutos.com
Great deal, all rental companies have extras just make sure you know what your paying for. No messing booking form. Quick and easy.

Reply from AmigoAutos.com
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