Banner for Anchor Vans - UK's Van Dealer of the Year

Anchor Vans - UK's Van Dealer of the Year Reviews 

2,009
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, friendly, and professional throughout the entire purchasing process, making interactions completely stress-free. Consumers also appreciate the smooth vehicle handover, detailed communication, and the consistently high quality of the vans available. Some reviewers were not happy with the communication and after-sales support after taking delivery of their vehicles. A few people mentioned encountering unexpected mechanical problems, fluid leaks, and facing difficulties getting prompt assistance to resolve them. However, these situations represented isolated frustrations compared to the overwhelmingly positive feedback overall.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers consistently praising their professionalism,... See more

Service

Clients share positive opinions on service, frequently praising the smooth, efficient process and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, noting that buying a vehicle is typically stressful... See more

Product

Reviewers mention positive feedback about product, noting that vehicles arrive spotless, exactly as... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and professional staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having used anchor vans back in 2020 which was faultless we have just driven back another van today all organised by Calvin a credit to your company for sure .Everything from our initial conversation... See more

Company replied

Rated 5 out of 5 stars

Helpful and stressfree from start to finish,Matthew is a credit to the Anchor Vans Team.Only grumble is no handbook/service book supplied with purchase,and only one key.Been given a number to have an... See more

Company replied

Rated 5 out of 5 stars

Kane made the process and switching between my car and my new van extremely easy, everyone involved in the process kept me updated as things were going and made the process smooth. I would recommend A... See more

Company replied

Rated 5 out of 5 stars

The purchase of our Vivaro van was painless from start to finish. Calvin was second to none, kept us updated during the purchase, everything discussed during the sale was carried out in a professional... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Auto Repair Shop
  4. Car Service
  5. Diesel Engine Dealer
  6. Ford Dealer
  7. Used Truck Dealer

Written by the company

With over 35 years of experience, Anchor Vans has established itself as the UK's largest and most trusted independent used van retailer. We proudly offer nationwide delivery, bringing your next van directly to your doorstep. Experience the convenience of purchasing from the UK's premier used van hypermarket, where quality and customer satisfaction are our top priorities.

We're the UK's Van Dealer of the Year

Written by the company

2024 MotorTrader Independent Dealer Awards
We're honoured with the prestigious title of "UK Independent Van Dealer of the Year," sponsored by Mann Island, at the 2024 Motor Trader Independent Dealer Awards. The awards ceremony took place at the Eastside Rooms in Birmingham, bringing together industry leaders to celebrate excellence in the independent dealer sector. The event recognized the outstanding achievements of independent dealers across the UK, and Anchor Vans emerged as a standout performer in the highly competitive category.
Why buy from us?
UK's largest & most trusted used van retailer. Anchor Vans is the UK's largest and most trusted used van retailer. With our unbeatable guarantees, competitive finance rates, and commitment to outstanding customer experience, we prioritise your satisfaction in every step of your van-buying journey. Same-Day Purchase Hire Purchase Experience the Anchor Vans Difference
Anchor Vans, ensuring transparency & peace of mind.
Comprehensive HPI® Check At Anchor Vans, we prioritise transparency and your peace of mind. Every used van in our stock undergoes a thorough HPI® Check, provided by HPI Ltd. This ensures you’re fully informed about the vehicle's history and can buy with confidence. The HPI® Check examines records from trusted sources, including the DVLA, police, finance, and insurance companies. It serves as your first line of defence against potential fraud, giving you confidence in your van’s history and reliability.

How we look after you

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.

Our care packs are applied to every vehicle sale and is designed specifically for your convenience, peace of mind and represents great value.
All of our used vans benefit from a thorough pre-delivery inspection and our refurbishment programme. We pride ourselves on our first-class vehicle preparation. Consequently, if we have missed something we want to pay for it, not you! After the first 3000 miles or 3 months (whichever is sooner) our return-to-base cover expires. but you can upgrade to an excellent 15 or 36-month renewable guarantee for just a few pounds a week. Set a reminder in your calendar or add it to the price of the van on the day of order Our Care Pack is applied to every vehicle sale, designed specifically for your convenience and peace of mind. £299 or £6.79 p/m + VAT Full pre-delivery inspection A minimum of 6 months MOT Arrangement of 12 Months complimentary AA roadside assistance 1/4 Tank fuel from leaving site 3 Mth/3k-mile return to base warranty, whichever sooner

Contact info

Promotion box for Anchor Vans - UK's Van Dealer of the Year

Anchor Vans - UK's Van Dealer 2024

UK's Largest, Best and Most Trusted used van retailer!

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,009)

312 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, amazing guy in Chris, my nightmare with my bank was eased by his calm demeanor, amazing service thanks guys

August 27, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re delighted Chris was able to make the process that little bit easier for you. We really appreciate your kind words and hope you enjoy your new vehicle!

Rated 5 out of 5 stars

Very good service

Matthew Morris made the process of buy the van very easy and simple

August 26, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the fantastic review!

Rated 5 out of 5 stars

The purchase of our Vivaro van was…

The purchase of our Vivaro van was painless from start to finish. Calvin was second to none, kept us updated during the purchase, everything discussed during the sale was carried out in a professional and efficient manner. Van was ready to collect as arranged with a smooth efficient handover. We will definitely be purchasing again from Calvin at Anchor Vans in the near future to keep our fleet up to date.

August 14, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the fantastic review! We’re delighted Calvin provided such a professional and efficient service from start to finish. We really appreciate your continued trust in Anchor Vans and look forward to helping with your next fleet purchase!

Rated 5 out of 5 stars

Kane was very good and very helpful.

Kane was very good and very helpful.
Did exactly what he said he was gonna do. I couldn’t have asked for any more.

August 21, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks for the 5-star review! We will pass on your kind words to Kane.

Rated 5 out of 5 stars

Thanks to Kane Holding

Thanks to Kane Holding, whole process was great from start to finish. Highly recommend.

August 21, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks for the 5-star review! We will pass on your kind words to Kane.

Rated 5 out of 5 stars

Myles made my experience great

Myles made my experience great! Easy, simple and efficient!

August 21, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks for the 5-star review! We will pass on your kind words to Myles.

Rated 5 out of 5 stars

Amazing service from start to Finish!

Amazing service from start to Finish!
Kane dealt with everything without hassle, quickly and efficiently

Great service

August 14, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the review, it's great to hear that Kane gave great service as always.

Rated 5 out of 5 stars

Chris was extremely helpful in choosing…

Chris was extremely helpful in choosing my van. Answered all of my questions and would highly recommend!

August 12, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the 5 star review, I'll make sure Chris hears the kind words.

Rated 5 out of 5 stars

Good dealership and great customer…

Good dealership and great customer service from Mr Kane Holding helping me find the right vehicle.

August 10, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks Michael, I'll make sure to pass on the kind words to Kane.

Rated 5 out of 5 stars

Great service

Great service, helpful, Myles Mulkerrins amazing job!!! THANK YOU!!!

August 10, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the 5 stars, we'll be sure to let Myles know.

Rated 5 out of 5 stars

Great to deal with Calvin

Great to deal with Calvin. Put me under no pressure and once a good deal was done his efficiency and communication was first class

August 1, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the great review! We’re delighted to hear Calvin made the experience relaxed and pressure-free, with first-class communication throughout. We’ll be sure to pass on your kind words.

Rated 5 out of 5 stars

A big thankyou to Chris!

A big thankyou to Chris Rollason and the team at Anchor Vans.. From our first enquiry to reserve the van to view to taking delivery in less than a week from their very friendly and polite delivery driver the service has been excellent! Buying any vehicle can be stressful but Chris was on hand to help us at every stage. We arrived very late last Saturday 4.30pn but he was on hand to take us for a test drive and talk over the Van. We returned on Monday and concluded the deal. Having the warranty as part of the package is a great peace of mind.. Thank you Chris and thank you Anchor Vans

August 1, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for the fantastic review! We’re delighted to hear Chris and the team made the whole process smooth and stress-free from enquiry through to delivery. We’ll be sure to pass on your kind words. Enjoy your new van, and thank you for choosing Anchor Vans!

Rated 5 out of 5 stars

My wife and I were very impressed by…

My wife and I were very impressed by Kane, who greeted us to help us find a van to purchase. He was very professional and showed a great deal of patience in helping us find the right van. I would definitely recommend Anchor Vans.

July 10, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your kind review. We're delighted to hear Kane provided such professional and patient service while helping you find the right van. We'll be sure to pass on your lovely comments.

Rated 5 out of 5 stars

Chris was very helpful with the…

Chris was very helpful with the purchase of my new van

August 5, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks for the 5-star review! We will pass on your kind words to Chris.

Rated 5 out of 5 stars

Great service great staff very helpful…

Great service great staff very helpful Sales staff made buying a new car a pleasure. Especially Kane who looked after us

August 3, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thanks for such a fantastic review! We will pass on your kind words to Kane.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, smooth and easy buying process, going to use them again

August 3, 2026
Unprompted review
Anchor Vans - UK's Van Dealer of the Year logo

Reply from Anchor Vans - UK's Van Dealer of the Year

Thank you for your great review! We’re pleased the process was smooth and easy, and we look forward to helping you again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look