Apollo Motorhome Holidays Reviews 

I picked up my campervan from the Queenstown branch & returned it in Christchurch. Service was great, with friendly & energetic staff who made the collection & return process smooth, while also answering any questions we had without hesitation.

Great service, great motorhome, great journey.

The Apollo Euro Plus was so gorgeous! So roomy, new & lots of storage. It was perfect for 3 weeks in NZ in the winter. It drove well & was full efficient. The team were so helpful on pick up & drop off, defo recommend!

Easy process ggod van easy check in and out

All good , service and vehicle were excellent and will be back.

Really easy to book online. Excellent Thl roadtrip app. has really handy information.
Crew at Alice Springs were excellent upon pick-up and return. Vehicle, Hitop, had everything provided and was really neat and clean. All I had to do was buy food and drinking water and was then off on the West MacDonnell Ranges road trip.

Great experiences for long drive. Very comfortable grtting around. But recommend driving low in low 100s coz we had old model with 71 L diesel capacity and would probably go for 450-500 km max. Thanks

Pick up was quick and clear and I was able to use the features of the motor home.

Return was quick and simple.

Motor home drove well had agreat fridge and the cooler was proceless.

When we had a blowout back up service was quick thorough and allowed us to continue our holiday without trouble.

Service of staff was good at check in/out. Overall the condition of the motorhome was alright. However some stuff was not working quite well as the fridge was faulty , the canopy had a loose screw, the sink stopper also had a loose screw. The electric kettle has a rusty coil inside. Our family’s another motorhome had a tough time figuring out why it didn’t get charged despite plugging in at the campground- all because of the power on/off to the motorhome charging battery. Maintenance should be done and checked more regularly and thoroughly.

I first went to check the campervan before booking and the staff explained things very well.
Despite it being an off season, an older vehicle was given.
The grey water tap was leaking a little and there was very little assistance for the same.
More importantly the heater on the Aircon was not working. Despite being on a call with the team for half an hour, they couldn’t help.
I was asked to drive all the way back to Hobart to get it sorted, which was impossible. That experience made the trip a little less enjoyable.

We found Apollo in Cairns very east to deal with. An efficient and professional organisation. Responsive to our needs with good communication.

Camper was great perfect for our trip,loved stainless pots and pans normally toxic non stick rubbish,plastic fish slice not so much,windscreen wiper blade on drivers side needed replacing,couldn’t get gas oven or hotwater to go at first manage to get HW going second to last day,all in all staying in camp grounds none of the problems were to bad didn’t use campervan shower or oven,electric hob got us through,there’s always some little things

The check in process was simple and efficient. The camper was clean and well maintained.
We had a minor mechanical issue that was resolved prmptly by the support team

Efficient pick up and drop off experience. The staff is very knowledgeable and showed us everything that we needed to know about the Camper van. Will definitely hire again.

All well organised and great to deal with

staff are very helpful, the process of picking up and returning the car is also very simple and convenient.

A very warm welcome on check in, great staff.

My friend and I hired a campervan from Apollo for a 14-day trip along the Western Australian coast in May 2026. The van was booked well in advance. On Apollo's website it was advertised a newer fleet of vans were becoming available from May.

Unfortunately, the vehicle we received in Perth was significantly older and more worn than expected. There were several issues from the start, including non-functioning 12V charging outlets, the entertainment/nav system worked intermittently, the TV didn't work, the wiper was so bent that it was not making contact with the windscreen, and the sliding door would occasionally open while driving.

The major issue occurred halfway through our trip when the check engine light came on. We immediately contacted Apollo and, to their credit, they arranged for a local mechanic to attend promptly.

After inspecting the vehicle, the mechanic advised that the van was experiencing a turbo-related fault and entering "limp mode." He explicitly told us that he would not recommend driving the vehicle any further or taking it far from town. We were instructed to contact Apollo for further instructions.

Initially, Apollo advised that they would arrange a replacement vehicle and tow the existing van. We were flexible and even offered to accept a lower-spec van to help resolve the situation.

However, after multiple calls, Apollo informed us that they would not be replacing the vehicle. We were told this was because it would cost approximately $7,500 to transport a replacement van to our location and recover the faulty vehicle.

Apollo then argued that because the van had occasionally felt underpowered earlier in the trip, we should have reported it sooner. The problem with this explanation is that there were no warning lights, alarms, unusual noises, or any indication that a serious fault existed. The van was as slow and unresponsive in 'limp mode' as it was driving 'normal.

We contacted Apollo immediately once the check engine light appeared and the fault became apparent.

Most concerning was Apollo's proposed solution: continue driving the vehicle despite their mechanic's recommendation not to do so, and call them again if it broke down completely. I told Apollo that there is limited reception between towns and their response was to walk until we found an emergency phone along the highway!

The alternative offer by Apollo was for us to make our own travel arrangements at our own expense, but only after we drove the van 800km to town.

We had purchased Apollo's premium insurance and additional cover specifically because we were travelling long distances in remote areas. When we needed support, we felt abandoned.

Based on our experience, Apollo was unwilling to provide the support we reasonably expected after a serious mechanical issue arose during our trip.

Very disappointing experience, and I would not book with Apollo again.

First vehicle offered at Perth depot completely unacceptable, second vehicle offered passable. Service at depot lengthy and disjointed. Too few experienced staff on duty.
Fridge didn't work for 8 days, missing 'paid for' camping inclusions, broken lock on kitchen awning.
Extremely disappointing considering we are return customers, though its a service industry so customer service should be a priority.
Difficult to call a branch, all calls go to a call centre, probably in New Zealand.
Absolutely no 'quality control', care or thought in the presentation of the vehicle. We at times wondered if the vehicle was fit for purpose.

Really good car ,clean ,confortable