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Apollo Motorhome Holidays Reviews 

247
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being friendly, helpful, and efficient during collection and drop-off processes. Many people found the overall service excellent, appreciating the smooth and easy pick-up and return experiences. Reviewers also enjoyed the comfortable and well-appointed motorhomes, finding them easy to drive and equipped with everything needed for an amazing trip. However, some customers noted issues with vehicle quality and maintenance, such as noisy vans, engine problems, or components not functioning correctly. A few other people also felt that the beds were uncomfortable or that the vehicles were missing essential items like blankets or basic kitchen tools.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many praising the comfort, cleanliness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent and friendly staff... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the great condition,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing their trips as great and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The service for pick up and drop off was great, the girls are lovely. Did have a couple of issues ,we had to buy a can opener along with a broom and a longer water hose. I would have thought a can op... See more

Company replied

Rated 4 out of 5 stars

Overall was a fairly good experience with booking and Apollo personnel in general. However, the LDV van was very noisy, cruise control would cut out intermittently and we had a concern coming ba... See more

Company replied

Rated 4 out of 5 stars

We had a great trip. The vehicle allowed a to be independent and to search out places other than the main highly visited popular locations. Our only suggestion is to add usb connection points... See more

Company replied

Rated 4 out of 5 stars

We drove from Cairns to Dawin. The pick up and drop off locations were easy to access. The van was very clean and mechanically reliable. The driver navigation interface was a bit old and clunky, no... See more

Company replied



Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Contact info


4.1

Great

TrustScore 4 out of 5

247 reviews

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4.1

All reviews

(247)

232 reviews in the last 12 months

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Rated 4 out of 5 stars

Freedom to travel where we want

Freedom to travel where we want! The van was great however the brakes weren't great and by the end of the 5 day trip they sounded terrible. Plus the awning blew open twice while driving on the main road!

July 11, 2026
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Reply from Apollo Motorhome Holidays

Hi Brent, we are so pleased that you enjoyed the campervan experience but are sorry to hear you experienced some issues on the road. We take guest safety extremely seriously and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

GREAT PICKUP.

PIUCKUP WAS GREAT AND EASY. I WOULD LOVE TO TAKE VEHICLE AGAIN

June 29, 2026
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Reply from Apollo Motorhome Holidays

We are so glad to hear that your pickup experience was great and easy! We truly appreciate your positive feedback and look forward to welcoming you back again soon.

Rated 1 out of 5 stars

Will hit you with payment fees not in…

Will hit you with payment fees not in the rental price. If you don’t get their insurance they’ll sting you for $7,500 deposit. Fuel cover fell off mid driving, main cabin light only worked 50% of the time. One of the gas elements in the stove didn’t work properly. And a few other things that were just inconvenient. Left totally unsatisfied and will not use Apollo again.

July 10, 2026
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Reply from Apollo Motorhome Holidays

Thank you for your feedback. Our liability reduction and security deposit options are explained during the booking process and included in the booking confirmation. We're sorry to hear you experienced a number of maintenance issues during your rental and appreciate you bringing them to our attention.

Rated 4 out of 5 stars

Overall was a fairly good experience…

Overall was a fairly good experience with booking and Apollo personnel in general.

However, the LDV van was very noisy, cruise control would cut out intermittently and we had a concern coming back to Perth at dusk when the motor went into limp mode it almost stalled with no power.

This problem went on for at least 2 hours before coming good and returned the next day.

July 3, 2026
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Reply from Apollo Motorhome Holidays

We're pleased to hear that your booking experience and interactions with our team were positive. We're sorry to learn of the issues you experienced with the vehicle, particularly the intermittent cruise control and the engine entering limp mode during your return to Perth.

Rated 4 out of 5 stars

We loved the amount of room in the…

We loved the amount of room in the motorhome we hired & how great & smooth it was to drive. Everything we needed was onboard. The staff were helpful & friendly.

July 3, 2026
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Reply from Apollo Motorhome Holidays

We're so glad you enjoyed the spaciousness and smooth drive of our motorhome, and that our staff provided helpful and friendly service. We appreciate your kind words!

Rated 5 out of 5 stars

Despite being busy

Despite being busy, the crew maintained a professional and happy attitude.

July 9, 2026
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Reply from Apollo Motorhome Holidays

Hi Sonja, thank you for your review. We are so pleased that you had a great experience in our Broome location. Thanks for your kind words.

Rated 5 out of 5 stars

Helpful staffs

Helpful staffs. Allow yourself decent waiting time for a pick up. My camper had repetitive engine issues, but roadside staffs were very helpful every time.

July 2, 2026
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Reply from Apollo Motorhome Holidays

Thank you for your comments relating to our staff members, we are pleased you found them helpful. We apologise for the engine issues you experienced and appreciate you bringing this to our attention. We will ensure your feedback is shared with our maintenance team for review.

Rated 5 out of 5 stars

Really great motorhome

Really great motorhome, relatively new and clean. Also the staff at the counter is really polite and helpful. Definetely will recommend Apollo for your next adventure.

July 8, 2026
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Reply from Apollo Motorhome Holidays

Thank you Neeraj! We are so glad you had a great time!

Rated 2 out of 5 stars

The vehicles are dirty and some of the staff are extremely rude and unhelpful.

The vehicles are dirty and in poor condition, and some of the staff are extremely rude and unhelpful.

May 30, 2026
Unprompted review
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Reply from Apollo Motorhome Holidays

Hi Hazel, we regret that this was your experience with us. This is not the quality or standard we aim for with our service or with our campers. We appreciate you letting us know as it helps us improve.

Rated 3 out of 5 stars

Loved the convineance of a Motorhome…

Loved the convineance of a Motorhome but was let down by the cleanliness of it. Floor was sticky from I don't know what. Sheets smelt like they had not been cleaned I sprayed deodorant on them to help. We didn't use the television as a bracket was missing at the back of it to keep it in one place.

July 1, 2026
Rated 1 out of 5 stars

Would not recommend

Would not recommend. We were given a poorly maintained and damaged vehicle which was not clean and stunk inside. The bed was very uncomfortable and overall experience didn’t come close to meeting our expectations. Considering the rates Apollo charges to hire these vehicles we expected much more.

July 8, 2026
Rated 5 out of 5 stars

Our experience was amazing

Our experience was amazing, the motorhome had everything we needed to feel comfortable, warm, and cozy.
The app thl helped us to find the best spots to stay (paid and free).
We had a minimum accident and the staff responded immediately, and we didn’t get charged as it wasn’t our responsibility.
Excelente way to explore NZ and enjoy our holidays! Thanks

June 15, 2026
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Reply from Apollo Motorhome Holidays

Hi Maria, thanks for your feedback and your review. We appreciate it and are so please you enjoyed your holiday.

Rated 5 out of 5 stars

Great experience

Great experience! The service was excellent. The team was very helpful during both the pick-up and drop-off process. Highly recommended!

June 22, 2026
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Reply from Apollo Motorhome Holidays

We are so happy to hear you had a great experience with us! We truly appreciate your kind words about our team's helpfulness.

Rated 5 out of 5 stars

Great Campervan and support

Great Campervan and support. Fair price.

June 29, 2026
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Reply from Apollo Motorhome Holidays

We're so glad to hear you enjoyed your campervan experience and found our support helpful. We appreciate your positive feedback on our pricing.

Rated 3 out of 5 stars

You should review the feedback already…

You should review the feedback already provided on the state of items found faulty or damaged on the vehicle provided.
Overall, we still had a great time but the experience could have been much improved without the niggles we encountered.

June 21, 2026
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Reply from Apollo Motorhome Holidays

Hi Michelle, thank you for your feedback. We are sorry to hear you experienced a few niggles during your trip. This is not the quality we strive for. We do review all feedback and ensure it is fed back to the crew. Thanks again.

Rated 5 out of 5 stars

Great staff, friendly & open to questions

I picked up my campervan from the Queenstown branch & returned it in Christchurch. Service was great, with friendly & energetic staff who made the collection & return process smooth, while also answering any questions we had without hesitation.

June 28, 2026
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Reply from Apollo Motorhome Holidays

Hi Daniel, thanks for your kind words. We will be sure to pass this on to our crew in both Christchurch and Queenstown locations.

Rated 5 out of 5 stars

Great service

Great service, great motorhome, great journey.

June 28, 2026
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Reply from Apollo Motorhome Holidays

We're so happy to hear you enjoyed our service, motorhome, and journey! Thank you for your wonderful feedback.

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