The service for pick up and drop off was great, the girls are lovely. Did have a couple of issues ,we had to buy a can opener along with a broom and a longer water hose. I would have thought a can op... See more
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Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
2022, Auckland, New Zealand
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Freedom to travel where we want! The van was great however the brakes weren't great and by the end of the 5 day trip they sounded terrible. Plus the awning blew open twice while driving on the main road!

Reply from Apollo Motorhome Holidays

Reply from Apollo Motorhome Holidays
Will hit you with payment fees not in the rental price. If you don’t get their insurance they’ll sting you for $7,500 deposit. Fuel cover fell off mid driving, main cabin light only worked 50% of the time. One of the gas elements in the stove didn’t work properly. And a few other things that were just inconvenient. Left totally unsatisfied and will not use Apollo again.

Reply from Apollo Motorhome Holidays
Overall was a fairly good experience with booking and Apollo personnel in general.
However, the LDV van was very noisy, cruise control would cut out intermittently and we had a concern coming back to Perth at dusk when the motor went into limp mode it almost stalled with no power.
This problem went on for at least 2 hours before coming good and returned the next day.

Reply from Apollo Motorhome Holidays
We loved the amount of room in the motorhome we hired & how great & smooth it was to drive. Everything we needed was onboard. The staff were helpful & friendly.

Reply from Apollo Motorhome Holidays
Despite being busy, the crew maintained a professional and happy attitude.

Reply from Apollo Motorhome Holidays
Helpful staffs. Allow yourself decent waiting time for a pick up. My camper had repetitive engine issues, but roadside staffs were very helpful every time.

Reply from Apollo Motorhome Holidays
Really great motorhome, relatively new and clean. Also the staff at the counter is really polite and helpful. Definetely will recommend Apollo for your next adventure.

Reply from Apollo Motorhome Holidays
The vehicles are dirty and in poor condition, and some of the staff are extremely rude and unhelpful.

Reply from Apollo Motorhome Holidays

Reply from Apollo Motorhome Holidays
Loved the convineance of a Motorhome but was let down by the cleanliness of it. Floor was sticky from I don't know what. Sheets smelt like they had not been cleaned I sprayed deodorant on them to help. We didn't use the television as a bracket was missing at the back of it to keep it in one place.
Would not recommend. We were given a poorly maintained and damaged vehicle which was not clean and stunk inside. The bed was very uncomfortable and overall experience didn’t come close to meeting our expectations. Considering the rates Apollo charges to hire these vehicles we expected much more.
Our experience was amazing, the motorhome had everything we needed to feel comfortable, warm, and cozy.
The app thl helped us to find the best spots to stay (paid and free).
We had a minimum accident and the staff responded immediately, and we didn’t get charged as it wasn’t our responsibility.
Excelente way to explore NZ and enjoy our holidays! Thanks

Reply from Apollo Motorhome Holidays

Reply from Apollo Motorhome Holidays
Great experience! The service was excellent. The team was very helpful during both the pick-up and drop-off process. Highly recommended!

Reply from Apollo Motorhome Holidays

Reply from Apollo Motorhome Holidays
You should review the feedback already provided on the state of items found faulty or damaged on the vehicle provided.
Overall, we still had a great time but the experience could have been much improved without the niggles we encountered.

Reply from Apollo Motorhome Holidays
I picked up my campervan from the Queenstown branch & returned it in Christchurch. Service was great, with friendly & energetic staff who made the collection & return process smooth, while also answering any questions we had without hesitation.

Reply from Apollo Motorhome Holidays

Reply from Apollo Motorhome Holidays
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