Apollo Motorhome Holidays Reviews 

Very clean campervan, good model.

Great experience. Would hire again! Clean well equipped vehicle and we had a great time.

We had a pretty good experience, and would probably rent through Apollo/THL again. We were happy with the size of our camper, and everything was operations inside the RV. We had plenty of pillows and blankets, and the electric heater was an absolute necessity since the built-in heat only runs for 2 hours (and then has to be off for at least 10 minutes to turn back on). However, the RV had been in an obvious accident (in 2024 according to the paperwork I received after pick up), and most of it was just left as-is or patched with duct tape. Based on the high cost of renting this vehicle, I would have expected to have one that wasn't damaged. It didn't help that the drivers side mirror literally FELL OFF one day and we had to fix it ourselves. The best part of renting here was that there was a 'community kitchen' where we could pick up or leave items (think spices, some condiments, tin foil, etc) to avoid throwing things away. Also, be aware that even when the facility is very empty (like only 2 other couples present), it will take at least an hour to pick up your RV.

The motorhome did everything we expected and needed. We had everything we needed and got to travel to a lot of places, stopping when we felt like it and having everything on board.
Staff when we picked it up and dropped it off were very helpful and made sure we made the most of the facilities it had. Loved it

The Hobart crew was very professional and helpful at pick-up and drop-off.

Our entire experience with Apollo was simple and easy. Booking online was very straightforward with all the information you need available on their website. When we arrived at the Hobart depot to collect our Camper it was quick, efficient and we were on our way in time.

worst time table of drop off. Come on, Its a big company and you can’t been provide late drop off at least till 8pm. Shame ruined whole trip moment at last day by making me pay extra day even after i dropped the van in first hour. Worst time for drop off, need to expand drop off time. Really ruined my whole trip in last day.

Good service and nice explanation.

Company is fine, van a little small. Useful to find out whether we could get away with buying a camper or should we go for a caravan.

They were very helpful in answering all their questions. The pick up and drop off were very smooth. The staff were very helpful and knew what they were doing. Our trip had no issues at all. Everything worked smoothly. Highly recommended.

everyting was very good. thanks Apollo to make my great journey in NZ.

but 2 things I got in troubles in that journey.
1) it was quite confused where and when I could meet the shuttle. THL guys should make hotline in online for visitors. becuase for the holiday people, time is really important.
2) 2nd one is, inner heater(working with diesel's one) in campervan was broken. yes it was working when just did operating. but after 1~2 hours, it was stoppted. so our family went through freezing nightmare.

Apollo is part of a huge company, THL specialising in motorhome rentals for holidays etc. They cover Australia, USA and New Zealand the latter is where we hired our van.
We picked it up in Christchurch where the staff were very helpful and had upgraded us to a Maui large 6 berth. [note you may not need the extra size and say if your not happy or comfortable driving a big vehicle like that].
The receptionists advised us on what was covered under our selected insurance extras and what was not. [advise that you do your homework at the booking time and decide what cover you require I.e. insurance then don’t be swayed during pickup.]
We have been caravaners for many years so didn’t really require a detailed handover just the main points. [advise go through everything and test everything with the handover agent. Make sure your happy first]
The location was fabulous from Christchurch Airport we met a very nice driver in the Apollo/ Maui shuttle bus who whisked us away with lots of advice on where to go in the South Island. This is a free service and very welcome. [advise it is also free the other end/way to get to the Airport after drop off.]
We were doing the south and north island so hired the van for 21 days. This provides benefits from the company i.e. no additional 1 way fee and free 2nd driver [advise useful even just in case]
If you need anything don’t be afraid to ask as the staff were all very helpful making sure you were happy and ready for your travels.
[advise book in at a local campsite for the first night just in case you need their help advice the next morning after you’ve tried everything]

We visited New Zealand from Australia while staying with family there .Our first time in New Zealand also our first time in a Motorhome! 🤩
Fantastic experience from start to finish the van we had ( Mercedes sprinter) was immaculate & had everything needed and more. We downloaded the app Apollo recommended that had everything on it we needed with campsites,fuel stations supermarkets etc
Our daughter & son in law are already planning to return again next year - sadly we live in the UK so it will be a while until we’re back to Australia to visit them
The Team at Apollo were amazing so friendly & helpful I’m so glad we decided to explore New Zealand this way an amazing experience

We had a issue with the vehicle right at the start of the hire. The vehicle worked well post 2nd service. While we appreciate the service provider's promptness and services provided, what we are not happy about is the unpleasant experience with the support team as they felt that it was our mistake.
It did caused lot of mental harassment as the break-down happened twice and it is completely not appreciated. We got struck at Waitoma Caves in the middle of no where and then again fortunately at a Holiday Park.

Please appreciate that we were on a 2 week trip and any delay would have caused us lot of problems. We have paid premium prices but not happy with the vehicle.

Great way to travel. A bit more information on the what's and wherefores of the camper on the information sheet, but we found out along the way . Ellen gave us a good tour of van , very helpful and got her supervisor if she wasn't sure of something 🤔. The van did need a much better clean. Crumbs on seats and where mattress was situated. The windows had finger marks all over them. The fridge wasn't closed properly so was frozen and wet when we first stopped. Kiwi lady agreed that it was an issue?? Was a great way to try out a campervan.

The pick up and return process is smooth.
Thank you for the svc.

Quick and efficient check-in and return procedures. Van clean and full of equipment. We had a fault on the first day, but we returned vehicle and was fixed promptly and without fuss.

Hi pick up ok a little waiting time but good explanation 👍 trip was a great experience will hire again thanks

Vehicle broke down on 2d day. 4 hour wait then 150 km tow in wrong direction. 1.5 day lost time on vacation.