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Apollo Motorhome Holidays Reviews 

253
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being friendly, helpful, and efficient during collection and drop-off processes. Many people found the overall service excellent, appreciating the smooth and easy pick-up and return experiences. Reviewers also enjoyed the comfortable and well-appointed motorhomes, finding them easy to drive and equipped with everything needed for an amazing trip. However, some customers noted issues with vehicle quality and maintenance, such as noisy vans, engine problems, or components not functioning correctly. A few other people also felt that the beds were uncomfortable or that the vehicles were missing essential items like blankets or basic kitchen tools.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many praising the comfort, cleanliness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent and friendly staff... See more

Staff

People report positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Quality

Users describe ambiguous interactions with quality, with some reviewers praising the great condition,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing their trips as great and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The service for pick up and drop off was great, the girls are lovely. Did have a couple of issues ,we had to buy a can opener along with a broom and a longer water hose. I would have thought a can op... See more

Company replied

Rated 4 out of 5 stars

Overall was a fairly good experience with booking and Apollo personnel in general. However, the LDV van was very noisy, cruise control would cut out intermittently and we had a concern coming ba... See more

Company replied

Rated 4 out of 5 stars

We had a great trip. The vehicle allowed a to be independent and to search out places other than the main highly visited popular locations. Our only suggestion is to add usb connection points... See more

Company replied

Rated 4 out of 5 stars

We drove from Cairns to Dawin. The pick up and drop off locations were easy to access. The van was very clean and mechanically reliable. The driver navigation interface was a bit old and clunky, no... See more

Company replied



Company details

  1. Recreational Vehicle Rental Agency

Written by the company

Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs.​ Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.​


Contact info


4.1

Great

TrustScore 4 out of 5

253 reviews

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4.1

All reviews

(253)

241 reviews in the last 12 months

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Rated 4 out of 5 stars

We had a great trip

We had a great trip. The vehicle allowed a to be independent and to search out places other than the main highly visited popular locations.

Our only suggestion is to add usb connection points inside the vehicle for charging phones etc on the go and not have to wait until we were on powered sites.

Other than that - great. Can highly recommend the camper.

Thanks team.

May 7, 2026
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Reply from Apollo Motorhome Holidays

Thank you for your review Volker. We are so pleased that you had a great holiday! We appreciate your feedback on the USB ports - this is definitely something we are adding more of in our new builds. Thanks!

Rated 5 out of 5 stars

Super easy pick up and and drop off…

Super easy pick up and and drop off process with friendly staff. With a good quality comfortable van

April 29, 2026
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Reply from Apollo Motorhome Holidays

Thanks Amanda! We appreciate your 5-star review!

Rated 5 out of 5 stars

Great camper van

Great camper van, would hire it again.

April 29, 2026
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Reply from Apollo Motorhome Holidays

Hi Mr Johnson, thank you for your excellent review - we would love to have you again!

Rated 5 out of 5 stars

Great Outback Experience

As a whole everything run smoothly. Experiencing the Outback and its unique features was great.

April 29, 2026
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Reply from Apollo Motorhome Holidays

Thank you for your 5-star review; we agree, the Outback is an amazing experience. We hope you made some lovely memories!

Rated 1 out of 5 stars

Long queues for pick up are concerned

Long queues for pick up are concerned. Check ins and non check ins to be separated. Make watch the training video and either a full comprehensive training or no training at all .Nothing in between pls

May 5, 2026
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Reply from Apollo Motorhome Holidays

Hello Thusith, we appreciate your feedback and are sorry to hear that the wait time at pick-up wasn’t as smooth as it should have been. We’re always looking for ways to improve our service and reduce delays, and your input helps us do just that. Thank you for sharing your experience and suggestions - we hope the rest of your trip went well.

Rated 5 out of 5 stars

Fast and efficient check in and out.

Fast and efficient check in and out.
Community cupboard to hand on unused supplies is and fantastic idea and really appreciated

April 26, 2026
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Reply from Apollo Motorhome Holidays

Great to hear! Thanks for your review Mark.

Rated 5 out of 5 stars

The staffs are kind and warm

The staffs are kind and warm. The vehicle is clean and tidy and the pick up and drop off is fast.

May 4, 2026
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Reply from Apollo Motorhome Holidays

Thank you so much for your kind words. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Quick and easy check in

Quick and easy check in and briefing of the vehicle.
The camper was well fitted out and in great condition.
A thoroughly enjoyable experience.

May 4, 2026
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Reply from Apollo Motorhome Holidays

Thank you for your review Greg. We are so happy to hear how much you enjoyed your trip.

Rated 5 out of 5 stars

Easy and convenient pickup

Pick up of the van was effortless and we loved the idea of a pantry to gather basics before the trip. Staff were helpful and knowledgable

April 18, 2026
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Reply from Apollo Motorhome Holidays

Thanks for your review Deb! We are so pleased you took advantage of our 'pay it forward' pantry.

Rated 3 out of 5 stars

Stop using Renault,

April 30, 2026
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Reply from Apollo Motorhome Holidays

Hi there, thank you for taking the time to provide us a review. I see from your booking that you were supplied an Iveco motorhome. We are terribly sorry that this vehicle didn't meet your expectations. Thank you for letting us know.

Rated 5 out of 5 stars

Well-equipped

Well-equipped, very functional

April 29, 2026
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Reply from Apollo Motorhome Holidays

Thanks for the review Karsten!

Rated 5 out of 5 stars

Helpful and friendly staff

Very helpful and friendly staff helped get us straight into our holiday.

April 21, 2026
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Reply from Apollo Motorhome Holidays

We're happy to hear that our staff was helpful and friendly, making your holiday seamless. Thank you for your positive feedback; it means a lot to us.

Rated 2 out of 5 stars

Provide the service up to standard that…

Provide the service up to standard that would be expected- not just a quick sell

April 29, 2026
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Reply from Apollo Motorhome Holidays

Hi Darren, we are so sorry to hear that your experience in our branch was not at the standard we aim to achieve. Thank for your taking the time to let us know. Your feedback helps us to improve.

Rated 4 out of 5 stars

Our first time motorhoming loved the…

Our first time motorhoming loved the convenience of just parking up and plugging in ,easy as.
Very good instructions on pick up.

April 20, 2026
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Reply from Apollo Motorhome Holidays

Thanks Jamie! We are so pleased to hear you are converted to the motorhome lifestyle! We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Maui Euro Deluxe

We got the Maui Euro Deluxe and mechanically the car was perfect and never missed a beat. We drove from Sydney to Perth in 3 weeks and othet than water leaks through cabin and skylight when it rained the car was solid and an absolute pleasure to drive. We also opted for linen change and did so at the Adelaide branch. The service there was amazing and were in and out super fast with fresh linen and topped up add blue.

April 28, 2026
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Reply from Apollo Motorhome Holidays

Hi Tom, thank you for your review. Your trip from Sydney to Perth sounds fabulous and we're glad you took advantage of our linen exchange service. Thank you for sharing your experience with us!

Rated 5 out of 5 stars

We had a great holiday

We had a great holiday
Campervan went well and was very relaxing

April 29, 2026
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Reply from Apollo Motorhome Holidays

We love to hear this! Thanks for your review Glen.

Rated 5 out of 5 stars

Recently hired a 6-berth motorhome for…

Recently hired a 6-berth motorhome for a weekend getaway and had an amazing time. staff were very helpful and informative. The pickup and drop off process was straightforward and easy.

would hire again and have recommended to friends and family :)

April 27, 2026
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Reply from Apollo Motorhome Holidays

Thank you Holly! We are so pleased to hear you enjoyed your weekend away in our motorhome. We appreciate you leaving us your review.

Rated 3 out of 5 stars

I was advised in my email that we were…

I was advised in my email that we were going to get the patrol motorhome and we were given the diesel

April 14, 2026
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Reply from Apollo Motorhome Holidays

Hi Maria, thank you for sharing your feedback. We’re sorry to hear the specification of the campervan you were given didn’t match what you expected. We understand how important it is to have clarity when planning a trip, and we appreciate you bringing this to our attention. While we do our best to provide accurate representations, our website notes that specifications can vary and can't be requested unfortunately. We know this can be disappointing, and we’re always working to improve how we communicate these details.

Rated 2 out of 5 stars

A few things to be mindful about Apollo

A few things to be mindful about if you are planning to rent from Apollo.
Pick-up in Perth at 9-10am is extremelly slow. Allow two hours (that's right, 2 hours) to drive off on your adventure; and completed the online check-in prior, to be "quicker".
Returning the vehicle was fast, no problem.

I booked an Apollo Endeavour, knowing it doesn't have a reverse camera.
But I was handed a Britz van. If you look on Britz's website, they do come with a camera (hurray)... but no, I was handed an old Britz's - likely no longer suitable to Britz. So no camera, old van. It's a big vehicle and of course, I ended up in a small accident reversing the van. But that's a different story.

You must read the T&Cs several times. Print it out and fully understand credit card surcharges. If you decide to pay the Liability Deposit with a credit card, they may charge you a non-refundable credit card surcharge. As of April 2026, Amex = 2.9%; Visa or Mastercard = zero. Well, I also did not know that and was asked to use my card "on file" and ended up paying with my Amex.
In my case the Liability Deposit (bond) charge was $5,145 to my credit card. When I returned the vehicle, I was refunded $5,000. That's $145 of my holiday out to someone else's pocket. So, please use a Visa or MC.

Cleanliness is not their focus either. Plan to stop at the first place possible and give the whole van and utensils a full clean up before you can cook your first meal in the van. Mine was disgusting with oily pans, cutlery and cupboard surfaces.
Finally, mechanically the van's engine light came up during my trip, which resolved by the phone support team. Another different story.

After complaining to senior management, the scripted responses I got were all the same: "we guarantee nothing" and "you should have read the T&Cs". But they resolved my requests in the end.

I chose Apollo thinking they have the biggest network and newer vehicles, but it's not quite like that.

April 13, 2026
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Reply from Apollo Motorhome Holidays

Thanks for sharing your feedback. We’re sorry for the issues you encountered and we appreciate you raising these points We are glad your concerns were ultimately resolved.

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