Appeal Shading Reviews 

1,950
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 367 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and highly knowledgeable staff for their efficiency, clear communication, and polite demeanor during home installations. Consumers also deeply appreciate the exceptional quality of the products, noting that the custom window shades and outdoor awnings look fantastic, operate smoothly, and greatly enhance their living spaces. However, some people mentioned notable difficulties with the after-sales support team and ongoing product performance issues following the initial setup. A few reviewers experienced repeated mechanical faults with their window coverings and expressed genuine frustration when attempting to resolve these persistent problems.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpful representatives and... See more

Service

Customers had positive experiences with service, highlighting prompt arrival and professional installations.... See more

Product

People report positive experiences with product, highlighting that screens and blinds fit well, look... See more

Quality

Users describe positive interactions with quality, noting that the products feel sturdy and installations are... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process from start to finish... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very professional and knowledgeable sales person , Alan Robinson the surveyor and fitter of our front door blinds was so helpful and did a fantastic job of fitting them. Alan R is friendly and he... See more

Company replied

Rated 5 out of 5 stars

Just had 3 blinds installed today by Paul C after being recommended by our neighbours. Had great service from the company, clear communication about visits etc. Paul arrived promptly both times he vis... See more

Company replied

Rated 5 out of 5 stars

The whole process from start to finish was exceptional. Molly was extremely knowledgable and professional and helped choose the correct product for our terrace. A special mention also to the fitt... See more

Company replied

Rated 5 out of 5 stars

We have had fly screens fitted and the whole experience has been excellent. Initial contact with sales who came out to look at what we wanted along with demonstration screens. Fitter survey to make su... See more

Company replied


Company details

  1. Blinds Shop
  2. Conservatory Specialist
  3. Window Treatment Store

Written by the company

Appeal has over 30 years experience of supplying powered window blinds, conservatory blinds, window shutters, retractable insect screens and awnings to homes across the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,950)

347 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality awning expertly fitted by Charles & Tom

After moving into a fabulous new house in Cornwall we decided we needed an awning outside our massive 5 pane bifold doors. We had a few people come round to show us products and provide a quote but Appeal impressed us the most. The awning was fitted today and it looks fabulous. The quality and sturdiness of the product cannot be faulted.
The fitters Charles & Tom kept us informed about arrival time and they acted very professionally, demonstrating their expertise by completing the job very efficiently. They were very polite and explained the features of the blind very well. We are looking forward to using the awning and would highly recommend this company and all their products.

March 11, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We truly appreciate you taking the time to leave us your feedback. We're very glad to hear that you had a great experience with our team and that Charles and Tom did a great job! We'll be sure to pass this along and we hope you enjoy your new awning.

Kind regards,
Appeal Shading
(Ref: 153170)

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Rated 5 out of 5 stars

Allen R

Allen R. Absolutely brilliant, did a great job and was lovely. His suggestions and attention to detail made a satisfactory customer.

March 11, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're so pleased Alan left such a good impression and that you're happy with the installation, we'll be sure to pass on your kind words.

Kind regards,
Appeal Shading
(Ref: 153536)

Rated 5 out of 5 stars

Dariusz was an extremely professional…

Dariusz was an extremely professional and friendly person. He took great care to explain the blinds and taught me to operate them. Love the finish. Absolutely perfect.

March 10, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're thrilled that Dariusz provided an excellent installation experience, we'll be sure to pass this on to him.

Kind regards,
Appeal Shading
(Ref: 153460)

Rated 5 out of 5 stars

Very efficient, friendly service

Julian was very efficient and friendly, and the blinds look fantastic. Great service!

March 9, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us a review. We're so pleased Julian provided a great installation experience and that you are happy with your new blinds! We'll be sure to pass this message on.

Kind regards,
Appeal Shading
(Ref: 153446)

Rated 5 out of 5 stars

Amazing experience with Paul C for…

Amazing experience with Paul C for survey and fitting. Very professional and efficient and happy to answer all questions!

March 9, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review. We're happy that Paul provided a fantastic survey and fitting, we'll be sure to pass this on to him!

Kind regards,
Appeal Shading
(Ref: 153489)

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Rated 5 out of 5 stars

Good experience

Good experience, very polite fitter. Looking forward to keeping insects out in the summer!

March 6, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your review, we're glad your installation experience was a good one and that you're happy with your new insect screen!

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

Today we had our blinds installed

Today we had our blinds installed and it has been a very positive experience from start to finish. Paul Coomber was the installer and he has been a pleasure to have in our home. He came to measure the blinds on his first visit and then came back to fit them. He explained how they worked, set the app up on my phone and set each room up. He didn't rush any part of the process. We are delighted with our blinds. Thank you

March 5, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're so happy that Paul provided and excellent installation experience and that you are delighted with your new blinds!

Kind regards,
Appeal Shading
(Ref: 153367)

Rated 5 out of 5 stars

Brilliant product and service

Motorised roller blinds. Great product and excellent from enquiry stage brilliantly supported by Rachel, through to fitting and instruction by the excellent Dan.

March 4, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We're glad you're so pleased with your new blinds and that Rachel and Dan provided an excellent service, we'll be sure to pass on your kind words!

Kind regards,
Appeal Shading
(Ref: 153475)

Rated 5 out of 5 stars

Great Product and professional service

We have used Appeal before and are impressed by the products. We have just had some more blinds fitted and are very pleased with them. Julian was very polite and professional. He did our survey and then returned to fit the blinds. He arrived on time and explained what he was doing and tidied up after the installation. Would recommend Appeal and would use them again.

March 4, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We appreciate your continued trust in us. And we're so pleased you are happy with your new blinds and that Julian provided a great survey and installation! Thank you for your recommendation.

Kind regards,
Appeal Shading
(Ref: 153413)

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Rated 5 out of 5 stars

Darius was extremely professional and…

Darius was extremely professional and sorted out our issue promptly.

March 4, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

We're thrilled Dariusz was able to help and left a positive impression, we'll be sure to pass this message on to him! We appreciate you taking the time to give us your feedback.

Kind regards,
Appeal Shading
(Ref: 152026)

Rated 5 out of 5 stars

Dariusz did the survey and fitting

Dariusz did the survey and fitting. Professional, friendly and skilled.
Very happy with the experience.

March 3, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback. We are so pleased Dariusz provided an excellent experience, and we'll be sure to pass this on to him!

Kind regards,
Appeal Shading
(Ref: 153359)

Rated 5 out of 5 stars

Recommended

Did exactly what they promised, promptly.

March 2, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback, we're thrilled you are happy with your experience!

Kind regards,
Appeal Shading

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Rated 5 out of 5 stars

Great product and setvice

Paul C did a great job installing our insect blinds. Good product - very discreet and good quality. Almost invisible when closed. The only negative is how long it took to wait for the blinds to be manufactured.

March 2, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We appreciate your patience with our manufacturing times and apologise for any inconvenience caused, this has been fed back to the relevant department. We're so pleased that Paul did a wonderful job and you are happy with your new projects, we'll be sure to let him know.

Kind regards,
Appeal Shading

Rated 5 out of 5 stars

I would highly recommend Appeal Shading

Dariusz carried out the installation to a very high standard . Instructions for operating blinds were clear

All communication from Appeal Shading regarding appointments were
professional and courteous

February 26, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with our team.

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

Good product

Our fitter, Steve Crampton was excellent and the product is good. The ordering process was a nightmare

February 25, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for your feedback and kind comments about Stephen. We would like to investigate your comments about the ordering process. So that we can do this please email your name and order number to marketing@appealgroup.com Thanks, The Appeal Home Shading Team

Rated 5 out of 5 stars

Initially made contact with Ruth who…

Initially made contact with Ruth who was our contact for the design stage. She explained the whole process from fitting to payments. Ryan Marks was our surveyor and then came to fit. Again, all was explained and everything was very smooth. Ryan made sure we were happy with everything before he left. Really happy with the end product.

February 13, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review! We're so pleased you had a positive experience with us.

Kind regards,
Appeal Home Shading

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Rated 5 out of 5 stars

Darius is excellent at his work and the…

Darius is excellent at his work and the blind he fitted is perfect. Darius is a lovely gentleman and very respectful.
I would highly recommend.

February 23, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with our team, and that your new blind is exactly what you wanted!

Kind regards,
Appeal Home Shading

Rated 5 out of 5 stars

From the survey to the installation…

From the survey to the installation Alan Robinson was professional, efficient and communicative. The quality of the electric automated blinds for the bi-fold doors is excellent, easy to operate. Thank you.

February 19, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your feedback. We're thrilled that you've had an excellent experience with Alan, and that your new blinds are what you wanted!

Rated 5 out of 5 stars

Good job Darius

Darius was always very professional and helpful when resolving the problems we faced to enable a satisfactory fit. The final result is very pleasing.

February 19, 2026
Unprompted review
Appeal Shading logo

Reply from Appeal Shading

Thank you for taking the time to leave us your review. We're thrilled you have had such a positive experience with our team. We'll be sure to pass on your feedback to Dariusz, Molly and all involved!

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