Argos Reviews 

276,417
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 30,403 reviews, reviewers had a great experience with this company. People frequently mention that the store staff are exceptionally helpful, polite, and efficient when handling collections and providing assistance. Consumers also appreciate the straightforward online ordering process, alongside fast and reliable delivery options that make shopping convenient. Shoppers often praise the excellent overall value and wide availability of products found across multiple categories. However, some customers also noted frustrating issues with delivery delays, communication errors, or unexpected parcel complications. A few other people additionally felt that certain items arrived used, incomplete, or required difficult troubleshooting processes to resolve.

What people talk about most

Product

Users describe ambiguous interactions with product, reflecting a mix of satisfaction and strong criticism.... See more

Delivery service

Customers had ambiguous experiences with delivery service, reflecting a mix of strong satisfaction and... See more

Order

Consumers experience mixed feelings regarding their ordering process, with high disagreement reported. Many... See more

Service

Reviewers mention positive feedback about service, noting quick, fast, and reliable experiences with friendly... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as friendly, courteous,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great that the product had a discount but did have to wait 2 days before being able to collect. Past purchases are usually available to collect same day. Product was as shown, was louder than expect... See more

Company replied

Rated 4 out of 5 stars

Receiving the product following order was efficient & on time as estimated. Staff were helpful during ordering & pick up. Only slight negative was my first choice additional item to use with this prod... See more

Company replied

Rated 4 out of 5 stars

Delivery supposed to be within 5 working days when booked it 6days got in touch and had it 3 days fridge freezer all good

Company replied

Rated 5 out of 5 stars

My neighbour needed new placemats I didn't want to pay a fortune but wanted a new set. I have been turning to Argos more and more recently ever since I bought a new washing machine which was excellen... See more

Company replied


Company details

  1. Electronics & Technology

About Argos

Written by the company

Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.

Argos App
You can download the Argos app for both Apple and Android devices.

Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm.

Store Locator
Find a store near you using the Store locator


Contact info

4.1

Great

TrustScore 4 out of 5

276K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(276,417)

29,170 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

EASY!

People sneer at Argos but it's great. Good pricing, good availability and really easy to collect

August 10, 2026
Argos logo

Reply from Argos

Hi there,

I am so pleased to hear you appreciate our good pricing, availability, and easy collection process! Thank you for your wonderful feedback.

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Delivery was on time and pleasant…

Delivery was on time and pleasant service

August 10, 2026
Argos logo

Reply from Argos

Hi there,

I am so pleased to hear that your delivery was on time and that you experienced pleasant service. Thank you for your wonderful 5-star feedback!

Thanks,
Souvik

Rated 5 out of 5 stars

Very easy and quick

August 10, 2026
Argos logo

Reply from Argos

Hi there,

I am so pleased to hear that you found the process to be both easy and quick! Thank you for sharing your positive feedback with us.

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 1 out of 5 stars

Argos cancelled my order saying that…

Argos cancelled my order saying that the addresses did not match on my Argos pay account and my Argos account which is just not true van two days later put the same item up for sale for £120 pounds so I expect my cancelled my order because for price was wrong on their website very disappointing will not use Argos again

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Service so simple to use

Service so simple to use. Just select your product, make the order and place of collection and advised when it is ready.

August 2, 2026
Argos logo

Reply from Argos

Hi Sue,

I am so pleased to hear that you found our service simple to use, from selecting your product to collection! Thank you for your wonderful 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Easy to navigate website polite and…

Easy to navigate website polite and helpful staff in stores, stores always clean and tidy

August 10, 2026
Argos logo

Reply from Argos

Hi there,

I am so pleased to hear that you found our website easy to navigate and that our store staff were polite and helpful. It's also wonderful to know that you found our stores clean and tidy. Thank you for your amazing 5-star review!

Thanks,
Souvik

Rated 5 out of 5 stars

Very helpful

Very helpful

August 10, 2026
Argos logo

Reply from Argos

Hi there,

Thank you for your feedback! We're glad to hear that you found us very helpful!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Very fast Delivery

Very fast Delivery

August 10, 2026
Argos logo

Reply from Argos

Hi there,

Thank you for the feedback! We're delighted to hear you experienced very fast delivery!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

All good no issues

All good no issues

August 10, 2026
Argos logo

Reply from Argos

Hi there,

Thank you for your fantastic 5-star review! We are so pleased to hear that everything was good, and you had no issues. We truly appreciate your feedback.

Thanks,
Souvik

Rated 5 out of 5 stars

Great service

Great service. Very efficient and user friendly.

August 10, 2026
Argos logo

Reply from Argos

Hi Suzanne,

I am so glad you found our service great, efficient, and user-friendly. We appreciate your positive feedback!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

As i have another Xbox seriesx so i…

As i have another Xbox seriesx so i love them

August 10, 2026
Argos logo

Reply from Argos

Hi Colin,

I am so happy to hear that you love your Xbox Series X! Thank you for sharing your wonderful feedback with us.

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 1 out of 5 stars

Poor service

Got all the way through to the purchase, arranged for pickup and it wasn't until after the money was taken that I was informed would not be ready for three days!

The staff were grumpy and unhelpful on pick up. Would rather of had delivery. awful. frankly.

August 10, 2026
Rated 2 out of 5 stars

Order wasn’t ready

You sent a “Your Order is Ready to collect” email but no items from my order were ready. This caused a disappointing wasted trip to Sainsburys. A second trip the following day found the items were ready, a day later than promised.

August 2, 2026
Argos logo

Reply from Argos

Hello there,

I sincerely apologize for the inconvenience caused by the incorrect "Order is Ready" notification, leading to a wasted trip. I understand how disappointing it is when expectations aren't met, and we regret the delay in your items being ready for collection. Your feedback is important as we strive to improve our service.

Thanks,
Sumana.

Rated 5 out of 5 stars

Argos had them in so collected straight…

Argos had them in so collected straight away.

August 10, 2026
Argos logo

Reply from Argos

Hi there,

I am delighted to hear that you were able to collect your item straight away. Thank you for sharing your positive experience with us.

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Quick and easy.

August 10, 2026
Argos logo

Reply from Argos

Hi there,

Thank you for the feedback; we're happy to hear that you found the process quick and easy!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery. Product excellent value for money.

August 10, 2026
Argos logo

Reply from Argos

Hi there,

Thank you for your fantastic 5-star review! We are so pleased to hear that your delivery was fast and that you found the product to be excellent value for money. We truly appreciate your positive feedback!

Thanks,
Souvik

Rated 5 out of 5 stars

Greattime for a cuppa

Great prices,great site to find things.and delivery second to none. Never had a problem.thank you guys for a great service.

August 10, 2026
Argos logo

Reply from Argos

Hello Nigel,

I am so pleased to hear that you found our prices great and our site easy to find things on. It's wonderful that our delivery was second to none and that you've never had a problem. Thank you for your amazing 5-star review!

Best wishes,
-Rahul

Rated 5 out of 5 stars

Quick and cheerful

Easy to check availability before going to store. Easy to order at store. Very quick cheerful service to collect it

August 10, 2026
Argos logo

Reply from Argos

Hello Anon,
I am so pleased to hear that checking availability and ordering in-store was easy for you. It's wonderful that you received quick and cheerful service during collection. Thank you for your positive feedback!

Best wishes,
-Rahul

Rated 5 out of 5 stars

Simple purchase

The product was easy to order on line and it arrived on the day as promised

August 10, 2026
Argos logo

Reply from Argos

Hello Derrick,

I am so pleased to hear that your online ordering experience was easy and that your product arrived exactly when expected. Thank you for your wonderful feedback!

Best wishes,
-Rahul

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look