Ark7 Reviews 267

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Ark7 Is Legit The More You Invest The More You Earn. I Suggest Everyone Giving it A Try. They also have a Great Background Story & Response Team. Hazel Dawn 👍🏿 Was Extremely Helpful. Thats Why I Sug... See more

Company replied

Rated 5 out of 5 stars

Ark7 is an absolute game-changer for me in the real estate game. It's super easy to use, they've got a ton of cool properties to pick from, and you always know what you're getting into because they la... See more

Company replied

Rated 5 out of 5 stars

Let’s see, I love how easy you make investing, higher yields than that other App. I wish you had more vacation or abnb properties. Just sit back and enjoy the passive income you receive monthly cash d... See more

Company replied

Rated 1 out of 5 stars

This company does not tell you how risky and illiquid buying shares are. Not only do you often have to wait a year to sell shares, there a good chance (due to their marketplace being so new and unpopu... See more

Company replied

Company details

  1. #157 of 175 best companies in Alternative Financial Service

Written by the company

Ark7 pioneers fractional real estate investing and is committed to making it accessible to everyone. We empower the community to invest in rental homes, share by share. Currently, we feature high-yield, professionally managed rental homes in 10 states and are rapidly expanding to cover the rest of the U.S. Investors appreciate Ark7 as a valuable resource and a modern platform for accessing real estate investment, enjoying true passive income, and diversifying their investment portfolio. Cash distributions are paid out to investors every month.


Contact info

3.9

Great

TrustScore 4 out of 5

267 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Absolutely do not trust this company- update

Update 05/11/2026- this company has attempted to flag my review in every way possible and have it removed. Yet, trustpilot continues to reinstate it. Why? Because this company is dishonest and will steal your money. I have all the proof I could possibly need to show i trusted them with my money to turn around and lose $5000 of my hard earned money.
Update 4/30/26- Still absolutely do not trust this company. I have signed/dated contracts and emails from Yizhen Zhao, CEO of this company that say they received my money. They are liars and thieves. And unfortunately I live in Oregon and they do business in San Francisco, ca. I can not afford to take legal action through another state.

M
Your Ark7 Bank Transfer Completed 1 message
Ark7 Support support ark7
To: ryanlsallis gmail
Ark7 Bank Transfer Completed
Hi Ryan,
We are pleased to let you know that your recent transfer from your Cash ending in **** 8/88 to
the Ark7 Account was successful. Here are the details of the transaction:
Amount
$5,000.00
Transfer Type
Deposit
Source
Cash- 8788
at support ark7.
Sincerely.
Date Initiated
The Ark7 Team
July 4, 2023
Recipient
Ark7 Account
If you have questions or the above was not authorized, please contact us
Transaction c46cb4bf-acf9-4862-af75-f72da5732b8d
© Ark7 Inc. 535 Mission St, 14th Floor, San Francisco, CA 94105

Absolutely do not trust this company. I invested $5000 with them. Almost two years later, I went to withdrawal my money only to be told that I had nothing to withdrawal. I have contracts signed and proof of my deposits. Yet, they say that they will not return my money.

June 30, 2025
Unprompted review
Ark7 logo

Reply from Ark7

Hi Ryan,

We understand how concerning this situation may be, especially given the details you’ve shared.

We take matters like this seriously and would like to clarify that our records indicate the $5,000 deposit did not successfully complete due to a failed transaction, and Ark7 did not receive those funds.

As previously communicated, if verifiable bank statements or official banking documentation showing that the funds were successfully deducted and transferred to Ark7 are provided, our team will be able to investigate the matter further.

You may email us at support@ark7.com and include your reference case ID 19dbd37bd3192100, along with any verifiable banking evidence confirming that the transfer was successfully completed.

The Ark7 Team

Rated 5 out of 5 stars

FAMILY MATTERS WITH ARK7

Ark7 Is Legit The More You Invest The More You Earn. I Suggest Everyone Giving it A Try. They also have a Great Background Story & Response Team. Hazel Dawn 👍🏿 Was Extremely Helpful. Thats Why I Suggest Everyone To Become Apart of The ARK7 Family

April 12, 2026
Unprompted review
Ark7 logo

Reply from Ark7

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you’ve had a positive experience with Ark7 and that our team was able to support you well.

We truly appreciate your recommendation and are grateful to have you as part of the Ark7 community.

Thanks again for your support!

The Ark7 Team

Rated 5 out of 5 stars

I’ve had a Consistent Passive Income Backed by Exceptional Supportvery positive experience…

I’ve had a very positive experience with Ark7’s service level. One of the standout aspects is their ability to deliver consistent monthly income over the years, making it a genuinely reliable source of passive income for landlords.

In addition, their customer support has been excellent. Team members like Herbert are responsive, diligent, and proactive in addressing any issues I’ve raised. I’m very impressed by their professionalism and dedication to providing high-quality service.

April 12, 2026
Unprompted review
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Reply from Ark7

Hi Peter,

Thank you for your 5-star review and for sharing your experience! We’re glad to hear that you’ve found Ark7 to be a reliable source of consistent income and that our team has been helpful and responsive.

We truly appreciate your support and look forward to continuing to be part of your investment journey!

The Ark7 Team

Rated 5 out of 5 stars

Amazing customer support via email!!

Quick responses

March 24, 2026
Unprompted review
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Reply from Ark7

Thank you for your feedback, Yossi!

We’re glad to hear that you’ve had a positive experience with our response times. Providing timely and helpful support is very important to us. We truly appreciate your support!

The Ark7 Team

Rated 5 out of 5 stars

ARK7 offers a compelling combination of convenience, regulatory oversight, and tangible asset ownership

ARK7 presents a new trendy investment opportunity, particularly for anyone who is seeking a simplified and accessible entry into real estate. Its user-friendly platform makes it easy to browse, select, and manage property investments without the traditional complexities or possible hustle. In addition, the company’s responsive and supportive customer service enhances the overall investor experience, providing guidance and clarity when needed.

From a regulatory standpoint, ARK7 operates with compliance under SEC guidelines, which adds a layer of transparency and confidence for us. One of its key advantages is that investors own a real, fractional portion of the underlying property.

Overall, ARK7 offers a strong option for individuals looking to diversify into real estate with relatively low barriers to entry.

March 24, 2026
Unprompted review
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Reply from Ark7

Thank you so much for your thoughtful and detailed review, Shuhua!

We’re glad to hear that you find Ark7’s platform user-friendly and accessible, and that our customer support has been helpful in your experience. It’s great to know that the transparency and fractional ownership model are adding value to your investment journey.

We truly appreciate your support and are excited to continue providing a seamless real estate investing experience!

The Ark7 Team

Rated 5 out of 5 stars

Transparency

Very user friendly app and appears to be transparent in the property offering data.

January 29, 2026
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Reply from Ark7

Hi,
Thank you so much for your thoughtful review! We’re glad to hear that you find the app user-friendly and appreciate the transparency in our property offering data. Providing clear, accessible information is a top priority for us, and it’s great to know that it’s making a positive impact on your experience. We truly appreciate your support and look forward to continuing to serve you!

Rated 5 out of 5 stars

Good Customer experience

Responsive and consistent effort by my represntative agent Hazel Dawn Cabasag from Ark7 Support

February 26, 2026
Unprompted review
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Reply from Ark7

Hi Anton Athanasiu,
Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with Hazel Dawn Cabasag and that her responsiveness and consistent support made a positive impact. We’re committed to providing reliable and attentive service, and feedback like yours truly means a lot to our team.

Rated 1 out of 5 stars

I should get 10% of 200$ which should…

I should get 10% of 200$ which should be 20$ per month interest.paid 100$ per share and only got 75$ per share thru a lot of hard work and no help. Whatever. I have 200$ 2 shares that finally are available to sell today Feb 19 but they won’t let me and 0 customer support just a basic terminator chat bot. Thanks Skynet. Waited over a year to sell my property and they won’t let me. Overall it does work and transfer in out are quick

February 19, 2026
Unprompted review
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Reply from Ark7

Hi Ozzy,

Thank you for sharing your feedback. We understand how frustrating this experience must feel.

At Ark7, the 10% figure is not a guaranteed monthly interest rate. Monthly distributions depend on the overall performance of the properties you’re invested in, including rental income and expenses, so returns may vary.

Regarding your shares being unavailable to sell, we’d like to look into this for you. Please email us at support@ark7.com with your case number 19c78bd743f2784c, and our team will review your account and assist you.

We appreciate your patience and the opportunity to help clarify.

Ark7 Team

Rated 4 out of 5 stars

Too many homes in the South

Too many homes in the South. Need more diversification.

January 9, 2026
Ark7 logo

Reply from Ark7

Thanks so much for the feedback and positive rating, Jan!

We really appreciate you sharing your thoughts. Diversification is important to us, and we’re actively working on expanding into more regions. We are very glad to have you as part of the Ark7 community!

Ark7 Team

Rated 5 out of 5 stars

Passive income

From my experience, being able to build wealth and an additional income outside of my job is very important.Aek7 does that for me.

January 27, 2026
Ark7 logo

Reply from Ark7

Thanks so much for the 5-star review, Shakir!

We’re glad Ark7 is helping you build wealth and create income beyond your day job. That’s exactly what we aim for. Appreciate you being part of the community!

The Ark7 Team

Rated 1 out of 5 stars

Customer service is awful

Customer service is absolutely awful....going on 2 weeks with no reply over my withdraw...so basically don't use this app...they DNt care as long as they are using your money....and the return on your money is next to none.

December 17, 2025
Ark7 logo

Reply from Ark7

Thank you for your feedback, Chadd.

We’re sorry for the frustration caused by the delay and understand how concerning this can be. This isn’t the experience we aim to provide, and we’re actively working to improve our response times and support.

We will review our records to locate and respond to your inquiry about the withdrawal. If you have any questions in the meantime, you can always reach us at support@ark7.com. We appreciate you sharing your concerns.

The Ark7 Team

Rated 4 out of 5 stars

I love the website

I love the website. It’s easy to navigate and and very informative. The you tube channel answers a lot of questions and and explains things in a way you can understand. The only negative is that it’s hard to reach someone if you need something or want to talk to to a real human, however, when they do finally get back to you they can help and then they follow up to make sure things are working for you. I highly recommend Ark7. It’s fun!!!

December 18, 2025
Ark7 logo

Reply from Ark7

Hi Renee,

Thank you so much for your thoughtful review! We’re thrilled to hear that you find our website easy to navigate. We also appreciate your feedback about reaching our team. We’re continuously working to make connecting with us as smooth and responsive as possible.

It’s wonderful to know that our follow-ups have been helpful and that you feel supported. Your recommendation and kind words mean a lot to us, and we’re so glad you’re enjoying your experience with Ark7.

Thank you again for sharing, and we look forward to continuing to support you.

The Ark7 Team

Rated 4 out of 5 stars

an easier platform to purchase share.

an easier platform to purchase share.

January 13, 2026
Ark7 logo

Reply from Ark7

Hi Derrick,

Thank you for your positive review! We’re glad to hear that you find our platform easy to use. We’re always working to make investing in real estate even simpler and more accessible, and your feedback helps us continue improving.

We appreciate your support!

Ark7 Support Team

Rated 1 out of 5 stars

Don’t do it!!!

Don’t do it!!!! It is nearly impossible to get your money out once you begin to gain. The gain is very little unless you deposit in a large sum, but you cannot get your money out easily.
Still trying to get my money out of ARK7. Not recommended

July 24, 2025
Ark7 logo

Reply from Ark7

Hi Starr,

Thank you for sharing your feedback. We’re sorry to hear that you’ve had difficulty with accessing your funds. Your concerns are important to us, and we want to ensure our users have a smooth experience.
If you haven’t already, please reach out to our support team directly at support@ark7.com. We would be more than willing to assist you in accessing your funds and addressing any concerns.

Ark7 Support Team

Rated 1 out of 5 stars

Poor investment opportunity

Poor investment opportunity

October 16, 2025
Ark7 logo

Reply from Ark7

Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations.

We value all reviews and continuously strive to improve our services. Please feel free to contact our support team at support@ark7.com should you wish for us to review your concerns further.

Ark7 Support Team

Rated 5 out of 5 stars

Its easy to invest and the gains are…

Its easy to invest and the gains are better than put the money in the banks.

December 3, 2025
Ark7 logo

Reply from Ark7

Hi Ricardo,
Thank you for the great feedback! We’re glad to hear that you’re finding the platform easy to use and that the returns are meeting your expectations. We truly appreciate your support and trust in us!

Ark7 Support Team

Rated 5 out of 5 stars

Ease of Purchase

The ease of the purchase and the flexibility in the price for the fractional shares

December 2, 2025
Ark7 logo

Reply from Ark7

Hi Nathan,

Thank you so much for the 5-star review!

We’re glad to hear that you enjoyed the ease of the purchase process and the flexibility that fractional shares offer. Making investing simple and accessible is something we really care about, so your feedback truly means a lot to us.

Thanks again for choosing us, and we look forward to continuing to support your investing journey!

Ark7 Support Team

Rated 1 out of 5 stars

You claim "no minimum investment"

You claim "no minimum investment", but then you require a "minimum budget" of $100, while you advertise $20 per share(which is comfortable for me). Hypocrites..

November 10, 2025
Unprompted review
Ark7 logo

Reply from Ark7

Hi Phil,
Thank you for taking the time to share your feedback. We truly appreciate you bringing this to our attention.
We’re always looking for ways to make investing with Ark7 more accessible and transparent, and your feedback helps us improve. While we previously focused on properties starting at $100, we’ve recently expanded our offerings to include properties starting at $20. This change reflects our ongoing efforts to adapt our operation strategy based on user demand and to make real estate investing even more attainable for everyone.
Please feel free to reach out to our support team anytime at support@ark7.com if you’d like us to walk you through the process or answer any questions or concerns you may have.

Thank you again for being part of the Ark7 community!

– The Ark7 Team

Rated 4 out of 5 stars

Its a good experience for people who want to test the waters in real estate, before they go big.

It's been only over a year since I got my first rental property in Ark7. I like the fact there are multiple options to choose from and the UI is pretty user friendly.

October 3, 2025
Ark7 logo

Reply from Ark7

Hi BeefCurry,
Thank you so much for your review!
We’re glad to hear you’ve had a great experience with Ark7 and enjoy the variety of properties and our user-friendly platform. We’re always working to make real estate investing even more accessible and rewarding for our investors.
We appreciate you being part of the Ark7 community and look forward to supporting your continued investing journey!

Ark7 Support Team

Rated 1 out of 5 stars

Terrible Experience with Ark7

This company does not tell you how risky and illiquid buying shares are. Not only do you often have to wait a year to sell shares, there a good chance (due to their marketplace being so new and unpopulated) you may have to sell shares for way less than you bought them, or have trouble selling them at all. I had a terrible experience with this company and lost almost 3k. Don't let a small yeild tempt you.

October 21, 2025
Unprompted review
Ark7 logo

Reply from Ark7

Hi Yeshayah,

We’re truly sorry to hear about your experience and appreciate you sharing your feedback.

At Ark7, we strive to be transparent about both the opportunities and risks of real estate investing, and we’re constantly working to enhance liquidity and the overall investor experience. Please reach out to us at support@ark7.com with your case number: 19a0f1a512e58b85. We’d like to learn more and see how we can help.

Thank you again for your feedback and for being part of the Ark7 community.

Ark7 Support Team

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