I called local car rental providers for 10 days UK hire. Arnold Clark were not the cheapest or most expensive but based on their reviews I decided to give them a try. Unfortunately the initial cal... See more
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Review summary
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What people talk about most
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Customer service and the standard of vehicle are excellent. The customer service team are professional and always very helpful. Good advice on the best vehicle to chose for my needs from a wide vari... See more
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The service you recieve off staff at arnold clark carlisle cannot be beaten,from collection to returning the car.friendly,polite and care about the customer, new vehicles,everything straightforward an... See more
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What amazing service!! I left my prescription sunglasses in the centre console of my rental car. Arnold Clark staff located the glasses and posted them to my home in Australia. Today I received a c... See more
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Company details
Written by the company
Hassle-free car and van hire in over 35 cities and airports throughout Scotland and England. Check our website for exclusive offers and more services.
Arnold Clark Car & Van Rental
Written by the company
- About us
- Arnold Clark Car & Van Rental is part of the Arnold Clark Group – Europe’s largest independent car retailer. Established in 1963 with just 12 cars, we now have 37 branches across the UK and a nationwide fleet of over 55,000 vehicles. We provide expert vehicle hire and unique rental solutions to customers all over the world.
- We care
- At Arnold Clark Car & Van Rental, your opinion matters to us and we always welcome your feedback. We’re continuously seeking new ways to improve the way we do business and your feedback can help us do that. Tell us what you think of our service on Trustpilot; what you loved and what we could do better.
- Car and van hire
- With 37 rental branches across the UK, including all major airports, our unrivalled range of vehicles includes cars, vans, people carriers, automatics and 4x4s. All of our rental vehicles are under a year old and our competitive prices come with comprehensive insurance as standard.
- One-way hire
- Simply looking for a vehicle to get you from A to B? We offer one-way vehicle hire to and from any of our branches. This flexible approach to rental is perfect for those moving house or just using a different transport solution to get home.
- Corporate rental
- Our corporate rental clients range from Premier League football teams to Hollywood film studios. With competitive rates and tailored fleet solutions, we offer bespoke business packages that cater to all rental requirements.
- Dual control hire
- From only £18 per hour, our dual control hire is the perfect way to get more driving experience. The cars come with two sets of controls, allowing for an experienced driver to keep learners safe on the roads.
Contact info
Kerse Road, FK7 7RU, Stirling, United Kingdom
- 0141 849 7170
- rental.reservations@arnoldclark.com
- www.arnoldclarkrental.com
4.9
Excellent
33K reviews
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Very helpful ladies in office when went…
Very helpful ladies in office when went to pick up van and quick and easy with handover of van
August 13, 2026
Reply from Arnold Clark Car & Van Rental
Hello David,
Thank you for your lovely review! We're delighted to hear that our team made the collection process quick and easy for you. We'll be sure to pass your kind comments on to the ladies in the office, who will be thrilled to know their helpful service was appreciated.
Thank you for choosing Arnold Clark Van Rental, and we look forward to assisting you again in the future.
Laura
Arnold Clark Car & Van Rental
Read my comments about the space at the…
Read my comments about the space at the yard.
August 14, 2026
Reply from Arnold Clark Car & Van Rental
Hello Hannu,
Thank you for your feedback. We're sorry to hear that you found the car park area smaller than expected and that this impacted your experience. We understand that ease of access and manoeuvring space are important when collecting and returning a vehicle.
We appreciate you taking the time to share your comments, as they help us identify areas where we can improve. Thank you for choosing Arnold Clark, and we hope to have the opportunity to provide you with an even better experience in the future.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Gail,
Thank you for your review! We're delighted to hear that your experience was easy and straightforward from start to finish, both online and in the showroom. Making the rental process as simple and convenient as possible is something we always strive for.
We really appreciate your feedback and look forward to welcoming you back again in the future.
Laura
Arnold Clark Car & Van Rental
The minibus back to the station was the icing on the cake?
A nice car, smooth service, coffee and comfortable waiting area all as expected. BUT we were also offered a minibus back to the station when we returned the car, brilliant!
August 14, 2026
Reply from Arnold Clark Car & Van Rental
Hello Jude,
Thank you for your wonderful review! We're delighted to hear that you enjoyed the car, our smooth rental service, and the comfort of our waiting area.
We're especially pleased that the complimentary minibus transfer back to the station helped make your journey even more convenient. Our team is always happy to go the extra mile for our customers, so it's great to know this made such a positive impression.
We really appreciate your feedback and hope to welcome you back again soon.
Laura
Arnold Clark Car & Van Rental
I would definitely recommend Arnold…
I would definitely recommend Arnold Clark the van was spotless clean and the staff was excellent
August 12, 2026
Reply from Arnold Clark Car & Van Rental
Hello Mervyn,
Thank you for your fantastic review! We're delighted to hear that you would recommend Arnold Clark and that the van was spotless and met your expectations. It's also wonderful to know that our team provided excellent service throughout your rental experience.
We really appreciate your kind words and look forward to welcoming you back again in the future.
Laura
Arnold Clark Car & Van Rental
Very straightforward van hire at…
Very straightforward van hire at Sighthill Edinburgh
August 14, 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your review! We're delighted to hear that your van hire experience at our Edinburgh Sighthill branch was straightforward and hassle-free. Making the rental process simple and convenient for our customers is always our aim. We appreciate your feedback and look forward to helping you again in the future.
Laura
Arnold Clark Car & Van Rental
The service at both pick-up and return…
The service at both pick-up and return was exceptional. Staff went out of their way to ensure we were comfortable, thoroughly explained the particulars of the car and even gave local recommendations. At return, they were exceedingly fast and assisted with transit to the airport.
August 14, 2026
Reply from Arnold Clark Car & Van Rental
Hello Krystal,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that you received exceptional service from our team at both pick-up and return.
It's great to know that our staff helped make your journey easier by explaining the vehicle thoroughly, providing local recommendations, and ensuring you were comfortable throughout the process. We're also pleased that the return was quick and hassle-free, and that our team could assist you with your airport transfer.
Your kind words mean a lot to us, and we truly appreciate your feedback. We hope to welcome you back again on your next visit!
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your review! We're so pleased to hear that you found our team very friendly. Providing a welcoming and positive experience for our customers is really important to us. We appreciate your feedback and hope to see you again soon for your next rental!
Laura
Arnold Clark Car & Van Rental
High efficiency and Professionalism.
July 25, 2026
Reply from Arnold Clark Car & Van Rental
Hello Emmanuel,
Thank you for your review! We're delighted to hear that you experienced such high efficiency and professionalism during your rental. Providing excellent service is always our goal, and it's wonderful to know we met your expectations. We appreciate your feedback and look forward to assisting you again in the future.
Laura
Arnold Clark Car & Van Rental
A1 car rental company
A1 car rental company. Staff were really nice. Car was perfect for my needs. I would definitely recommend and I'll definitely use again
August 13, 2026
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you so much for your fantastic review! We're delighted to hear that you found our team friendly and that the car was perfect for your needs. Your recommendation means a lot to us, and we're thrilled to know you'd choose us again. We look forward to welcoming you back for your next rental. Safe travels!
Laura
Arnold Clark Car & Van Rental
Arnold Clark Super
We pick up a van in Manchester airport and drop off in Edinburgh airport. Easy both operations. Kind personnel.
August 13, 2026
Reply from Arnold Clark Car & Van Rental
Hello Nicola,
Thank you for your review! We're delighted to hear that both the collection at Manchester Airport and the drop-off at Edinburgh Airport were easy and hassle-free. It's also wonderful to know that you found our team kind and helpful throughout your rental experience.
We really appreciate your feedback and hope to welcome you back again soon.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Syed,
Thank you for your excellent review! We're delighted to hear that you had a great experience with both our staff and your rental vehicle. Our team works hard to provide outstanding customer service and quality vehicles, so it's wonderful to know we met your expectations.
We really appreciate your feedback and look forward to welcoming you back again soon.
Laura
Arnold Clark Car & Van Rental
What amazing service from staff in Edinburgh
What amazing service!! I left my prescription sunglasses in the centre console of my rental car. Arnold Clark staff located the glasses and posted them to my home in Australia. Today I received a call from the company as follow up to check I had received them. Staff have gone above and beyond anything I could have expected from any car rental company.
July 2, 2026
Unprompted review
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your amazing review! We're absolutely delighted to hear about your experience.
We understand how important prescription glasses are, especially when travelling such a long distance, so we're pleased our team was able to locate them and arrange for them to be returned safely to your home in Australia. It's wonderful to know that our follow-up call was appreciated and helped give you peace of mind.
Your kind words about our staff going above and beyond mean a great deal to us. Providing exceptional customer service is something we strive for every day, and we're thrilled that we exceeded your expectations. Thank you for choosing Arnold Clark, and we hope to have the opportunity to assist you again in the future.
Laura
Arnold Clark Car & Van Rental
Check twice before you rent!
I booked a car of certain size/class knowing where i would be driving, so i would have as little hassle as possible on the road, having in mind that i would have to drive and sit on completely opposite sides than in my country.
Upon visit, they PROUDLY informed me that they've upgraded me to a bigger car with no extra expece, due to not having a car of that size that I've booked.
The car was quite bigger and bulkier SUV style and the paths i was driving it on were a true struggle!
No point in having an option to book a certain size of a car, if then you get complete opposite!!
Car ran fine, was reliable and all, so no car problems, i must be honest. But still, possible perfect vacation ruined partially by rental car companie.
August 3, 2026
Reply from Arnold Clark Car & Van Rental
Hello,
We have received your comments through our customer survey and are sorry to learn about your experience. We take all feedback seriously and will be looking into the matter further.
A member of our team will review the details of your rental and contact you directly via email to discuss this with you. Thank you for bringing this to our attention and for choosing Arnold Clark for your rental needs.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Ewan,
Thank you for your fantastic review! We're so pleased to hear that our staff made such a positive impression. Providing friendly and helpful service is something we take great pride in, and your feedback means a lot to the team. We look forward to welcoming you back again soon!
Laura
Arnold Clark Car & Van Rental
this morning i hired a car and the…
this morning i hired a car and the service from homaa was brilliant she went the extra mile to give me a clean car she was polite and other staff just as good with that kind of service i will book again thank you
August 13, 2026
Unprompted review
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Homaa provided brilliant service and went the extra mile to ensure your car was clean and ready for you. It's also great to know that you found her polite and that the rest of the team made a positive impression too.
Your kind words mean a lot to us, and we're thrilled that the service you received has encouraged you to book with us again. We look forward to welcoming you back in the future. Thank you for choosing us!
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello,
Thank you for your review! We're pleased to hear that you found the process very easy and were happy with the quality of our vehicles. We appreciate your feedback and look forward to welcoming you back for another great rental experience in the future.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello David,
Thank you for your kind review! We're delighted to hear that you found our staff friendly and that both the pick-up and drop-off process were easy. We really appreciate your feedback and hope to welcome you again for another smooth rental experience in the future.
Laura
Arnold Clark Car & Van Rental
Reply from Arnold Clark Car & Van Rental
Hello Love,
Thank you for your kind review! We're thrilled to hear that you received outstanding customer service and found our team helpful throughout your rental experience. Your feedback means a lot to us, and we look forward to welcoming you back again in the future.
Laura
Arnold Clark Car & Van Rental
Highly recommend Arnold Clark in…
Highly recommend Arnold Clark in Kilmarnock, great friendly service, quick and easy car rental, will continue to use them in the future. Thank you to the girls at the desk who took excellent care of me.
August 12, 2026
Reply from Arnold Clark Car & Van Rental
Hello Kim,
Thank you for your wonderful review and recommendation! We're delighted to hear that you received great, friendly service from our Kilmarnock team and that you found the rental process quick and easy. We'll be sure to pass your kind comments on to the girls at the desk, who will be thrilled to know they took such good care of you. We truly appreciate your support and look forward to welcoming you back again in the future.
Laura
Arnold Clark Car & Van Rental
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